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Nastydress

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Nastydress

1.9
nastydress.com

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Nastydress Reviews Summary

Nastydress has a rating of 1.9 stars from 985 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nastydress most frequently mention customer service, tracking number and business days. Nastydress ranks 41st among Clubwear sites.

service
80
value
78
shipping
79
returns
54
quality
71

We monitor reviews for authenticity

South Carolina
1 review
3 helpful votes
Follow Miranda G.
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I ordered, what was supposed to be a christmas present, back in November 2015. It is now jan 19th and still no "present". Was told shipping would be 1-25 days. Been long past that. I emailed them at the beginning of jan just for them to tell me that "rest assured, its on its way". My next step will be to have my bank reverse the charge. This is ridiculous. Ive ordered from all over the country and never waited this long for 1 simple package. Starting to wonder if they even had the order in stock to begin with and just hoped i would forget that i payed them money

Date of experience: January 19, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Miranda G.
Thank you your valuable feedback.
We are so sorry about the issue that you had mentioned.
This issue had been reviewed by us and we had contacted you for the best solution.
Please reply to us so that we could go ahead.
Thank you very much for your understanding.
Kind regards
Customer Service

California
1 review
4 helpful votes
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I see lots of negative reviews about the shipping time... the items are so so cheap yet you choose the free shipping? Go the extra 5 bucks or 10 bucks and you get a tracking number and it gets there timely. My experience was great.

Date of experience: January 17, 2016
GB
1 review
0 helpful votes
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Cant really complaine
January 18, 2016

I ordered a jacket, waited four weeks for it, which isn't bad considering there was Christmas and new year in between, the product was also of a good quality considering how much I paid for it. I cant really fault Nasty dress at this moment in time.

Date of experience: January 17, 2016
Florida
25 reviews
26 helpful votes
Follow terry h.
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UNLESS SOME FEDERAL AGENCY STEPS IN SHINE SIDE THE WORST SITE ON THE WEB WILL CRIMINALY HIDE BEHIND OTHER SITES GOD HELP US ALL DO NOT BUY EVER

Date of experience: January 16, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear terry h.
Thanks a lot for your critical opinions, we value every customer’s opinions.
It is unfair to spread rumors about our site without providing your valid order number which can prove you did shop on our site, which can prove your opinions is true.
Please kindly forward us your Valid order number, so we can offer you a better solution.
Thank you for your cooperation.
Kind regards
Customer Service

Colorado
1 review
4 helpful votes
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Oh my. I was just about to order when i read all these bad reviews. Now I'm having doubts if I should go on with my orders :( ... well after reading rese I just decided not to order. Don't want to take risk of my hard earned money.

Date of experience: January 16, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear jo t.
Thank you for your attention.
We are always trying our best to serving our customer.
Please contact our Support Center if you have any problem:
http://support.nastydress.com/
We looking forward to hearing from you.
Best regards,
Customer Service

Florida
2 reviews
1 helpful vote
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Nasty dress!
January 16, 2016

I placed my order and went to read reviews after that and was a little hesitant. But i contacted the website customer service and they responded back when they said in 24 hrs i did expedited shipping and i was very pleased to get my dress when i got it which was on time before the 17th. I even contacted the shipping service people and they responded back with keeping me up to date on my order. I got the dress and oh my gosh its so pretty it is true to size i got an extra small and it fits perfectly! I was very pleased and i think i will order again

Date of experience: January 15, 2016
Indiana
1 review
12 helpful votes
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False Advertisement
January 15, 2016

I ordered a shirt from Nasty Dress... I even paid for expedited shipping. It has been almost 2 weeks and i have yet to receive my shirt. I requested expedited shipping because I had an event. I went to the website to try and find a contact... there is no number to call and then I sent an email and have yet to receive a response. I still have not received my shirt or a response from the company

Date of experience: January 15, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Ebony S.
Thank you for taking your time to write your review.
First, I want to offer my sincerest apologies to you for the issue.
We did replied your email in time and had figured out the best solution.
Please keep communication at your support ticket if you have any further concern.
Thank you very much for your support.
Best regards,
Customer Service

California
1 review
2 helpful votes
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Total waste of time
January 15, 2016

Ordered a simple item on 12-21 for an event on 1-23... Figured that it was enough time... Yeah... That's where I went wrong. I got the email saying its shipped and according to any information I can muster through no help by the company... It hit customs on 1-2-16... So where is it?! No one knows... Just freaking annoying... Wish I had checked here first...

Date of experience: January 14, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Sparrow L.
We want to start by thanking you for notifying us about the issue.
It is never our intention to upset any customer.
The shipping method you chosen is the slowest shipping method.
We will send you an email about the details, please kindly check in time, hope we can resolve together.
Thank you very much for your cooperation.
Kind regards,
Customer Service

Canada
1 review
1 helpful vote
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Nope
January 15, 2016

I realized after receiving my items, the photos on the site are taken off of the actual designers site. This site provides cheap knock offs. I ordered 7 clothing items, 2 jewellry items. Of the 7,4 were fine. One fit terribly and the fabric was awefuke, the second fit realllly small, the third wad just a mess. The jewellry was cheap but pretty. After shipping, exchange, fees It wasnt worth the cost to return. On a side, I reviewed all items and got points to use for my good reviews, the negative reviews were never posted. I fully believe I lucked out in getting anything that worked and would never shop there again.

Date of experience: January 14, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear April R.
Thank you so much for your recent comment.
Would you mind sending us your valid order number or email address?
We will check for you and figure out the best solution after receive from you.
Thank you very much for your kind support.
Kind regards,
Customer Service

California
4 reviews
9 helpful votes
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Placed an order with this company back in early December, they supposedly have an online chat that is never open they don't have a phone number they always tell you to put a ticket in and send you some stupid $#*! response that makes no sense and answers no questions they don't give you a tracking number, I have put in several tickets to get a tracking number and have not been given one I am having my bank reverse the charges this company sucks and I will never order from them again 1 star is giving them way too much of a rating/ so it's been about a week or longer since I first wrote this update, very disappointed even more in this company now, thank you site jabber for posting my review for everybody to see, the company did see it, and posted an apologetic reply, which was all Garbage, they responded to me by email saying they were going to give me an immediate refund all I had to do was click on the link they provided, which I was not able to click on, I tried putting it in manually, it still did not work I was also told In and Email that I could go to my account in the same information and Link would be provided for me there, also a lie, this company is based on pure BS, they do not provide any tracking information, they do not give you No reliable or satisfactory information when they contact you back, it's constantly put in a ticket and we will get back to you, and their response when they get back to you is always the same thing, be patient it's on its way, and that is it, I have not received my product, along with a lot of other people that haven't received theirs, they don't even try to rectify the problem, they just keep creating more of an issue for themselves, this business is better off closed then open

Date of experience: January 14, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Veronica M.
We want to start by thanking you for notifying us about the issue.
It is never our intention to upset any customer.
The shipping method for your parcel is the slowest one.
We had send you an email about the details, please kindly check in time, hope we can resolve together.
Thank you very much for your cooperation.
Kind regards,
Customer Service

Massachusetts
1 review
2 helpful votes
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STAY AWAY!
January 14, 2016

AWFUL VENDOR TO DO BUSINESS WITH! Refuse to give 100% refund when the clothes came so small they wouldn't fit on a newborn & what was advertised as cotton was COMPLETELY SEE THROUGH! They will only will give 40% & with customs & shipping it would cost more to ship it back than it was to get the item! I was told by the HORRIBLE "customer service" that I shouldn't waste my time sending it back because they wouldn't give me all my money back, to give the item away.

Date of experience: January 14, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Marie F.
Thank you so much for your important feedback.
Please check at your account and provide us your order number.
We need it to get in touch with you and figure out solution after this issue confirmed.
Thank you very much.
Kind regards,
Customer Service

Illinois
1 review
0 helpful votes
Follow Shounda C.
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I ordered two jackets from Nasty Dress and not only did it take a month and a half to receive my order the quality of the jackets was awful.The picture looked so much better than the cheap imitations I received. I will never order from Nasty Dress again.

Date of experience: January 14, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Shounda C.
Thank you your feedback.
First, I want to offer my sincerest apologies to you for the issue.
This issue had been reviewed by us and we had figured out the best solution to you.
Would you mind to work with us for the best solution?
Thank you very much for your collaboration.
Kind regards,
Customer Service

GB
1 review
6 helpful votes
Follow Beverley C.
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I ordered three dresses from Nastydress and showed my work colleague on line.
She read the reviews of the company and I didn't then expect my order to arrive and if it did, many months down the line
Just five days later my order has arrived and the dresses are as shown in the pictures and the quality is very good
My work colleague is now on the site ordering clothing and I will definitely be ordering again in the very near future
Please do not believe all the bad reviews on here. Not all are justified

Date of experience: January 14, 2016
New York
1 review
1 helpful vote
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"WHERE IS MY ORDER"
January 13, 2016

I ordered my dress on Dec 5 and
Yet still have not received it. It is now Jan 13. I am a very unhappy customer. I haven't gotten a update since its been shipped yet.

Date of experience: January 13, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Asia D.
Thank you for providing us information about your situation.
We are really want to help to solve your problem.
Please offer us valid order number so that we could contact you to check this issue.
We looking forward to hearing from you.
Kind regards,
Customer Service

GB
1 review
4 helpful votes
Follow shiv K.
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Very bad service
January 13, 2016

I order a dress from nastydress in November 2015 and still I have not received the dress. There no contacts and complaint system I m so upset with this website. When I order dress I was so happy that so awsom dress is there but it totally cheating with the people...

Date of experience: January 13, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear shiv K.
Thank you for taking your time to write your review.
First, I want to offer my sincerest apologies to you for the issue.
We have checked your ticket and our colleague had replied you in time. Please rest assured that we will contact you again to offer more details and better solution.
Thank you for your understanding.
Kind regards,
Customer Service

Australia
2 reviews
12 helpful votes
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Received my order in a few weeks. I ordered a range of products. Wigs and jewellery items fine, however all clothing wrong sizing - very inconsistent, some too large, some too small, some strange fitting.

I tried to contact support centre for help, but the page demands password to log in to submit form, and when I placed order I did not sign up with password, so no way to contact support centre.

Date of experience: January 13, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Kathy M.
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
The size of item we shipped out is according to the order information.
Please kindly refer to the size chart at each page of product description.
We had contacted you about this issue, please check at your account and reply us.
Thank you for your cooperation.
Kind regards
Customer Service

Australia
1 review
0 helpful votes
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Nothing to fault
January 13, 2016

The products are great, the service was always helpful and friendly and products were received quickly!

Date of experience: January 12, 2016
Georgia
1 review
0 helpful votes
Follow Celina F.
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Not happy!
January 12, 2016

I had ordered a shirt on December 5,2015 and today's date is January 12,2016 and I still have NOT received my order and I would like to know what is the holdup. Either I want my money back or my shirt asap!

Date of experience: January 12, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Celina F.
Thank you so much for your important feedback.
It is never our intention to upset any customer.
Your parcel shipped out with the slowest shipping method.
We had contacted you the latest status of the parcel, please check at there.
We value your patronage and wish to continue serving you in the best way possible.
Kind regards,
Customer Service

Illinois
1 review
0 helpful votes
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Best online shopping
January 12, 2016

I absolutely LOVE my outfits I ordered from nastydress! Everything fit perfectly, the texture is perfect, you cant go wrong with nastydress! I dont regret getting anything from the website. SHOP NASTYDRESS!

Date of experience: January 12, 2016
California
1 review
6 helpful votes
Follow Carmen R.
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If I could put not start I'll do it. They don't deserve any stars. The clothes it's extremely cheap. There's no number to call. They took 2 months to send my complete order. I try to cancel they ignore my emails. I trow almost 100 $ to the trash. Don't loss your money and time don't order anything in that website, I can't even give it away the clothes cause the material has so poor quality that it's embarrassing

Date of experience: January 11, 2016
Sandy Z. — Nastydress Rep
over a year old

Dear Carmen R.
Thank you so much for informing us about your shopping experience.
We are more than willing to help customer with any issue.
Please provide us your order number so that we could check for you.
Thank you very much in advance.
Kind regards,
Customer Service

From the business

Find women's sexy clothes, dresses and accessories for great prices at Nastydress.com.


nastydress.com
Shenzhen, GuangDong, China