Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of NameHero

NameHero

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate NameHero?
grey stargrey stargrey stargrey stargrey star

NameHero Reviews Summary

NameHero has a rating of 3.9 stars from 577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NameHero most frequently mention customer service, support team and fast response. NameHero ranks 7th among Web Hosting sites.

Instant Feedback

1,745 reviews

We monitor reviews for authenticity

Australia
1 review
1 helpful vote
Follow Lisa P.
Unfollow Lisa P.
Share Review
Report Review

I have now migrated 2 websites over to NameHero and both times the support team have been amazing. They were extremely helpful and quick to respond. I'm not a tech person so they explained everything in a way that made total sense to me. Thanks, Sam K and John B you are awesome!

Date of experience: June 12, 2019
Umut K.
1 review
0 helpful votes
Follow Umut K.
Unfollow Umut K.
Share Review
Report Review

Everything is perfect
June 10, 2019

Everything is perfect.

Date of experience: June 10, 2019
Luciano F.
1 review
0 helpful votes
Follow Luciano F.
Unfollow Luciano F.
Share Review
Report Review

Excellent web services, 10+ customer services!

Date of experience: June 10, 2019
NYC m.
1 review
0 helpful votes
Follow NYC m.
Unfollow NYC m.
Share Review
Report Review

I wish price for VPS is slightly lower
June 9, 2019

I wish price for VPS is slightly lower

Date of experience: June 9, 2019
Carlos M.
1 review
0 helpful votes
Follow Carlos M.
Unfollow Carlos M.
Share Review
Report Review

Fast checkout
June 5, 2019

Fast checkout. I wish there was live online support, but tickets are responded too fairly quickly (1-2 hours) so I'm satisfied with that.

Date of experience: June 5, 2019
Piere D.
1 review
0 helpful votes
Follow Piere D.
Unfollow Piere D.
Share Review
Report Review

Seriously, I can go anywhere but you guys are done such a great job I'm staying put.
Thanks.

Date of experience: June 3, 2019
lisan O.
1 review
0 helpful votes
Follow lisan O.
Unfollow lisan O.
Share Review
Report Review

...
June 2, 2019

Date of experience: June 2, 2019
Keephumanity Q.
1 review
0 helpful votes
Follow Keephumanity Q.
Unfollow Keephumanity Q.
Share Review
Report Review

So far,everything is great!
June 2, 2019

So far,everything is great!

Date of experience: June 2, 2019
Utah
1 review
3 helpful votes
Follow Quinten J.
Unfollow Quinten J.
Share Review
Report Review

I went with A2Hosting. The first chat request was a nightmare. Waited 40 minutes after just signing up. Contacted Namehero chat was with me in literally seconds helped with everything. I canceled A2Hosting and went with Namehero. Best choice ever. Amazing support KB of everything you'd need. Don't hesitate they are the real deal.

Date of experience: May 31, 2019
Timothy D.
1 review
0 helpful votes
Follow Timothy D.
Unfollow Timothy D.
Share Review
Report Review

Straightforward and simple
May 25, 2019

Straightforward and simple. Good deal. Lots of premium services thrown into even the most basic accounts. And the customer service is excellent.

Date of experience: May 24, 2019
Donna X.
19 reviews
0 helpful votes
Follow Donna X.
Unfollow Donna X.
Share Review
Report Review

Its good
May 22, 2019

Its good

Date of experience: May 22, 2019
Doug H.
8 reviews
0 helpful votes
Follow Doug H.
Unfollow Doug H.
Share Review
Report Review

I get now where the "Hero" comes in!
May 22, 2019

I get now where the "Hero" comes in!

Date of experience: May 21, 2019
Waverly J.
1 review
0 helpful votes
Follow Waverly J.
Unfollow Waverly J.
Share Review
Report Review

Very user friendly
May 20, 2019

Very user friendly

Date of experience: May 20, 2019
New Jersey
1 review
0 helpful votes
Follow Jack F.
Unfollow Jack F.
Share Review
Report Review

Amazing customer service, extremely responsive and assisted the complete migration of my accounts while I was traveling, including communicating with my old provider on my behalf. NameHero is by far the best domain and hosting reseller on the market.

Date of experience: May 19, 2019
Justin D.
1 review
0 helpful votes
Follow Justin D.
Unfollow Justin D.
Share Review
Report Review

Quick, effective and always polite
May 16, 2019

Quick, effective and always polite. Love this company

Date of experience: May 16, 2019
Ahmad M.
1 review
0 helpful votes
Follow Ahmad M.
Unfollow Ahmad M.
Share Review
Report Review

The support staff has been really helpful from the first contact till service activation. The hosting is fast and no downtimes so far.

Date of experience: May 13, 2019
cntshepo U.
1 review
0 helpful votes
Follow cntshepo U.
Unfollow cntshepo U.
Share Review
Report Review

GREAT SERVICE AND CUSTOMER SUPPORT BY FAR
May 13, 2019

GREAT SERVICE AND CUSTOMER SUPPORT BY FAR

Date of experience: May 13, 2019
Duane C.
1 review
0 helpful votes
Follow Duane C.
Unfollow Duane C.
Share Review
Report Review

Quick & Easy services
May 13, 2019

Quick & Easy services

Date of experience: May 13, 2019
GB
1 review
1 helpful vote
Follow Jpo O.
Unfollow Jpo O.
Share Review
Report Review

Neat service
May 11, 2019

Two years so far with NameHero and so far so good! Uptime has been easily 100%.
Support is always fast, even in the night and the server speeds are wonderful, highly recommended.

Date of experience: May 10, 2019
Bill S.
14 reviews
0 helpful votes
Follow Bill S.
Unfollow Bill S.
Share Review
Report Review

Great service!
May 11, 2019

Great service! Very happy with NameHero

Date of experience: May 10, 2019