NamecheapReviews 8,483

I am deeply frustrated with how Namecheap has handled my situation. Initially, they challenged my account based on my Iranian identity. When I proved my residency in Turkey and legal business registration in the UK, they shifted their focus to the Persian language of my site. Despite my efforts to comply, they have not reviewed my content and insist on removal simply because it's in Persian. This is not just unprofessional, it's discriminatory. After weeks of waiting, I only received dismissive responses. This is no way to treat customers.

Couple months ago I gave namecheap a great review but with the repetitive decline of good customer service I have to update my review. I just had a interaction with a rep and even though this was bad you have reps that are worst. In customer service you only have one job and that is to help the customer. Why did I spend almost an hour online to not receive any real help. The namecheap reps are getting lazier and less helpful every second. They need to fire them and hire people that actually want to work. This low quality experience happened with a rep named Vitalii Panchenko just now. As much as namecheap is affordable it's low quality customer service isn't worth the headache.

Update the shift leader of the managed WordPress department Bohdan Lysnik contacted me but he was basically excusing the terrible customer service representative behavior and also lied as well. So basically most of namecheap's customer service representative are low quality.

It might be a cheap domain registrar but that's all.
My client used and paid extra for their "Privacy Protection" service, which is a complete unnecessary service by the way as by law they have to protect it anyway!
As we transferred the.or address to a new registrant we thought that the ownership verification mail will be sent/forwarded through their privacy protection service as they claim on their website. Wrong thought!
The domain was transferred, thx god! But now the second ownership change verification mail is missing and that can/will cause a termination of the domain at the ICAAN... Thank you Namecheap for NO service...you are not worth the few cents ppl safe when registering with you. You guys lead ppl to pay for extra services... not a good business model... Namecheap... no thank you, we recommend our clients real registrants but NOT Namecheap.

Ive been literally waiting a whole hour to solve this problem,im asking politely and respectfullly for 1.5% Extra discount,Ure not valueing me as a customer, i wanted to use ur platform to purchase more and more domains,But if u dont value me as a customer im not sure if my plan will still be the same even if i pay more at other websites at least they would be valueing me as a customer,This is a disappointment.

Questo è il miglior sito per lo shopping! Lo consiglio vivamente a tutti. All'inizio ero molto esigente, poi ho capito che era molto bello!