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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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Not happy that the price last minute was increased. This was a pain.
Only outs me in loop. Check is offered but doesn't work either. Keeps sending me same email for verification link then loops back repeatedly. Very frustrated!
I have now used myTrip several times and have found them to be efficient and have been able to get the flights I wanted at the best prices that I could find. As a frequent traveler I highly recommend myTrip for your booking services.
Tanks very good for the environment and the environment and the economy are good to go for the environment but the economy has to go back in
Too much price bundling. Pay for every little thing...
Kiwi cancelled my booking at the last moment and I had made all my trip arrangements after I got a confirmation from kiwi. This is really disappointing and I don't expect that from any airline reservation company. I am really seeking the damages that I incurred due to this.
Nice experience to have a great booking using this site
I was a bit skeptical about them but they proved me wrong and delivered the best outcome
mytrip.com is not responsible for what it sells to people. After charging your credit card they do not answer you. So uncomfortable agents accent, so unprofessional behaviour, This is a real scam not a business company
Not bad, but needs improvement in a lot of fields. Such as seating
Was able.to get what I needed,.on an acceptable amount of.time.and.diligence
It's been a terrible experience and even after 5 weeks I haven't received my refund. Every time their administrators respond that it's not their fault and that they couldn't do anything.
Please I don't receive the bucking number yet bucking number
You all have the many paying options in bold, almost forcing the user to purchase them but you all have the normal options where no extras are needed in very small print...where it almost cannot be seen. You all should be flogged with a bull$#*! whip.
How crazy is that. Why don't you all leave normal options with no extras so that it can be properly seen. That is so wild. I hated my experience with you all. Fix your site now.
I can't see any info about my booking. You have order number and you have my email address. Click on my booking and fill the same info again and then get an error. NOT DOING BUSINESS EVER AGAIN WITH YOU.
The price was fair, but all the attempts at upselling were annoying. And the fact that I paid $22 for an aisle seat only to learn later on the receipt that the seat isn't guaranteed or refundable feels misleading.
Todo muy descriptivo y fácil de seguir, opciones bien explicadas.
Theses my first time purchase a ticket with my trips but it was quick and good price
Please I need help for name missing one letter to the last name
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members