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MyTAXPrepOffice

4.7

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From the business

Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.

Looking for Lower Fees? You've come to the right place!

• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!

Powerful productivity tools included with our plans:

· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...


mytaxprepoffice.com
Cheyenne, WY, United States
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MyTAXPrepOffice Reviews Summary

My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.

This summary is generated by AI, based on text from customer reviews

service
139
value
134
shipping
52
returns
54
quality
126
This company responds to reviews on average within 0 days

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Georgia
1 review
0 helpful votes
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I would like to extend my sincere thanks to Chat for the exceptional support provided during the setup of my company through MyTaxPreOffice. His knowledge, professionalism, and patience made the entire process smooth and efficient. It was a pleasure working with someone so well-informed and courteous. I truly appreciate the time and effort he took to ensure everything was set up correctly. Thank you again for the outstanding service.

Date of experience: July 30, 2025
Florida
1 review
0 helpful votes
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Rating the software
August 1, 2025

Tony is an excellent sales rep. The tax prep software is easy to use. More reasonably priced than Intuit.

Date of experience: July 22, 2025
North Carolina
1 review
1 helpful vote
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As usual, Siquard took care of my concerns to a perfection. I am always amazed how good this company's customer service is. I can only say that this company has extremely enlightened management who apparently understands the importance of keeping their employees happy and as a result, they take excellent care of their customers. Please keep up the great work.

Date of experience: July 14, 2025
North Carolina
1 review
0 helpful votes
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Easy to use and navigate - April - My Trainer was polite and showed me most of what I needed to know to start using the software on line.

Date of experience: July 10, 2025
Hawaii
1 review
0 helpful votes
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Love MyTaxPrepOffice!
July 18, 2025

Cassandra did an awesome job training on MyTaxPrepOffice!
There are so many features of this program that makes me so excited for the 2025 tax year. The client portal and remote signature are a few features that will allow me to grow my company. Thank you!

Date of experience: July 8, 2025
Colorado
1 review
0 helpful votes
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Software training
July 10, 2025

Friendly and insightful! He was friendly and gave a thorough presentation of the software. Looking forward to tax season!

Date of experience: June 30, 2025
Arizona
1 review
0 helpful votes
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Excellent training skills!
July 7, 2025

Rafael explained everything very well during the training. He answered all my questions and he made sure I understood the program.

Date of experience: June 27, 2025
Arizona
1 review
0 helpful votes
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GOOD TRAINING
July 7, 2025

El capacitador nos llevĂł paso a paso por el sistema. Demostrando su excelente conocimiento del Software. Le agradecemos su paciencia y sus consejos para que nos aseguremos que todo salga bien.

Date of experience: June 27, 2025
Virginia
1 review
0 helpful votes
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I am a individual Tax Preparer/Staff Accountant, who works for a Financial Fiduciary, but has my own side gig. When I have worked with the big shops with Lacerte, Sterling, Drake, and CC /ATX. It cost 10-20% of the $$$$. You can get into it for between $500-$1100/yr vs $2,000-10,000 per seat. I put in 4-5 legitimate tickets a year, and their customer service is very good, but you must know tax law, form flow, and preparation in order to perform at 100%. Lacerte, Drake, and CCH Pro are applications that data entry clerk can enter the returns and get 80-90% done if they are a return client. I have used this package for 5 Tax seasons after leaving ATX after 10 seasons... for the money, functions like client portals, digital signature or remote, and overall customer service... this should be your choice for under $1000/yr.

Date of experience: June 17, 2025
Virginia
1 review
0 helpful votes
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Excellent program and training
June 27, 2025

Excellent program and very complete training, very professional.

Date of experience: June 16, 2025
Texas
1 review
0 helpful votes
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101 training
June 20, 2025

The instructor was great she is thoroughly explained everything that needed to know. Applicated that!

Date of experience: June 10, 2025
Massachusetts
1 review
0 helpful votes
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Great Transition
June 19, 2025

The representative explained everything and provided various scenarios as examples. She was patient and very professional during the 1-on-1 training.

Date of experience: June 9, 2025
Oklahoma
1 review
0 helpful votes
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Great Experience
June 13, 2025

I had training this morning in which I received valuable information for this tax prep program.
This particular 2 hours was very educational and informative!

Date of experience: June 3, 2025
Florida
1 review
0 helpful votes
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Excellent Service
June 13, 2025

Excellent customer service. So far, very happy with the software. They are punctual and make an effort to help you understand how the software works.

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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Very good features
June 10, 2025

I really like that my customers can have access to their on portal where they can save their tax returns and tax forms. I love that customers can electronically sign their tax return through the software at not extra cost from me.

Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
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Software y Entrenamiento
May 24, 2025

El software es bastante compleo y el asesor que da el entrenamiento lo explica muy bien, es bastante abarcador.

Date of experience: May 14, 2025
Wisconsin
1 review
0 helpful votes
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Overall my experience during 2 years with MyTaxPrep Office has been positive. The program is easy to use and very practical. Representatives are very knowledgeable, and quick to solve any issue with the program.

Date of experience: May 13, 2025
Florida
1 review
0 helpful votes
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I've been using the software since 2017, since is online I can access it any where and the system has been improving year by year. Price is affordable for a small business like mine.

Date of experience: May 11, 2025
Texas
1 review
0 helpful votes
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YOUR AGENTS ARE JUST AMAZING
May 12, 2025

Thank you so much for the attention your agents provide, especially Jordano! Always striving to provide solutions, with an attitude of patience and service I haven't found anywhere else. THIS IS ONE OF THE BEST PARTS OF YOUR SOFTWARE, I LOVE IT!

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Excellent job
April 28, 2025

Chase our support person was extremely patient. He resolved the problem on the Federal return. The problem on the State return has been identified in part. Chase is putting in a ticket that should facilitate a resolution.

Date of experience: April 18, 2025