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Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.
Looking for Lower Fees? You've come to the right place!
• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!
Powerful productivity tools included with our plans:
· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...
My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.
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I would like to extend my sincere thanks to Chat for the exceptional support provided during the setup of my company through MyTaxPreOffice. His knowledge, professionalism, and patience made the entire process smooth and efficient. It was a pleasure working with someone so well-informed and courteous. I truly appreciate the time and effort he took to ensure everything was set up correctly. Thank you again for the outstanding service.
Tony is an excellent sales rep. The tax prep software is easy to use. More reasonably priced than Intuit.
As usual, Siquard took care of my concerns to a perfection. I am always amazed how good this company's customer service is. I can only say that this company has extremely enlightened management who apparently understands the importance of keeping their employees happy and as a result, they take excellent care of their customers. Please keep up the great work.
Easy to use and navigate - April - My Trainer was polite and showed me most of what I needed to know to start using the software on line.
Cassandra did an awesome job training on MyTaxPrepOffice!
There are so many features of this program that makes me so excited for the 2025 tax year. The client portal and remote signature are a few features that will allow me to grow my company. Thank you!
Friendly and insightful! He was friendly and gave a thorough presentation of the software. Looking forward to tax season!
Rafael explained everything very well during the training. He answered all my questions and he made sure I understood the program.
El capacitador nos llevĂł paso a paso por el sistema. Demostrando su excelente conocimiento del Software. Le agradecemos su paciencia y sus consejos para que nos aseguremos que todo salga bien.
I am a individual Tax Preparer/Staff Accountant, who works for a Financial Fiduciary, but has my own side gig. When I have worked with the big shops with Lacerte, Sterling, Drake, and CC /ATX. It cost 10-20% of the $$$$. You can get into it for between $500-$1100/yr vs $2,000-10,000 per seat. I put in 4-5 legitimate tickets a year, and their customer service is very good, but you must know tax law, form flow, and preparation in order to perform at 100%. Lacerte, Drake, and CCH Pro are applications that data entry clerk can enter the returns and get 80-90% done if they are a return client. I have used this package for 5 Tax seasons after leaving ATX after 10 seasons... for the money, functions like client portals, digital signature or remote, and overall customer service... this should be your choice for under $1000/yr.
Excellent program and very complete training, very professional.
The instructor was great she is thoroughly explained everything that needed to know. Applicated that!
The representative explained everything and provided various scenarios as examples. She was patient and very professional during the 1-on-1 training.
I had training this morning in which I received valuable information for this tax prep program.
This particular 2 hours was very educational and informative!
Excellent customer service. So far, very happy with the software. They are punctual and make an effort to help you understand how the software works.
I really like that my customers can have access to their on portal where they can save their tax returns and tax forms. I love that customers can electronically sign their tax return through the software at not extra cost from me.
El software es bastante compleo y el asesor que da el entrenamiento lo explica muy bien, es bastante abarcador.
Overall my experience during 2 years with MyTaxPrep Office has been positive. The program is easy to use and very practical. Representatives are very knowledgeable, and quick to solve any issue with the program.
I've been using the software since 2017, since is online I can access it any where and the system has been improving year by year. Price is affordable for a small business like mine.
Thank you so much for the attention your agents provide, especially Jordano! Always striving to provide solutions, with an attitude of patience and service I haven't found anywhere else. THIS IS ONE OF THE BEST PARTS OF YOUR SOFTWARE, I LOVE IT!
Chase our support person was extremely patient. He resolved the problem on the Federal return. The problem on the State return has been identified in part. Chase is putting in a ticket that should facilitate a resolution.
Answer: Hello Joy, If you purchased the 2 for 1, you may already have 2019. Please contact our team at 307.414.1211 to verify, and we will activate your license. Sincerely, The MyTAXPrepOffice Team
Answer: IF YOU WANT TO TRANSMIT YOUR RETURNS ELECTRONICALLY, YOU MUST HAVE AN EFIN.
Answer: They have instruction tutorials that I participated in several years ago. I too had a learning curve initially but I now seem to feel competent plus they have a good Chat line support that I use for technical and some tax prep advice. As I recall it was easy to set up online for me I would try to reload it. Richard
Answer: Hello Tyson, We apologize for the sales rep missing the scheduled demo. Please call us at 307.414.1211, so that we can re-schedule that demo appointment for you. Customer satisfaction is always the number one priority for us. We hope you will join our thousands of happy customers that enjoy our low prices, expert support, and powerful features. Once again, we apologize for the inconvenience. Sincerely, The MyTAXPrepOffice Team
Answer: Hello Herbert, We offer a demo version of the software on our website that allows access to the year 2018 (https://mytaxprepoffice.com/democenter). If you have questions about specific forms, please contact our support team at 307.414.1211. Thank you. Sincerely, The MyTAXPrepOffice Team
Answer: Hello, The Lifetime Price Guarantee means that your subscription renewal price will not go up as long as you renew by April 15th for the following tax year. It is not a lifetime subscription. We do offer multi-year subscriptions where renewal is not necessary for up to 5 years. If you have questions about your renewal and Lifetime Price Guarantee, please contact our Customer Relations Department at 307.414.1211 and press #3. They will be happy to answer any questions you may have. Thank you for being a loyal MyTAXPrepOffice customer and we look forward to speaking with you.
Answer: You really should not read negative reviews because most negative reviews are from disgruntled consumers based on their own faults.
Answer: No only if file with mytaxprepoffice the year before or any year before
Answer: I would go with TaxAct over 100 times than to even get close to mytaxprep office. This company's tactics should be reported

