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MyPerfectResume

4.6

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From the business

Your perfect job-winning resume awaits!

Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.


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MyPerfectResume Reviews Summary

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
566
quality
554
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Australia
1 review
6 helpful votes
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I did my resume and had to pay $2.70 i let it pass and paid as i didnt want to make a fuss writing again. After a month and four days they took $47 plus transaction fee of$1.50
They are unbelievably cunning and scamming... Run away from them dont even use this site. I hope they close

Date of experience: April 8, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Roanna S.,

I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at [email protected]

I look forward to hearing from you.

Best regards,

Anna

MyPerfectResume

Texas
1 review
0 helpful votes
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Amazing experience!
April 11, 2015

This was really a great experience. Customer service very helpful and knowledgeable.

Date of experience: April 8, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Fatima K.,

We are so happy that you had a good experience with our site and customer service. We wish you all the best.

Best regards,

Anna

MyPerfectResume

Florida
1 review
0 helpful votes
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Got a job!
April 11, 2015

My son and I utilized MyPerfect Resume in an attempt to help him secure an entry level position in his field of study while attending college. He was ultimately offered 2 positions at the same time and had an opportunity to chose which position would suit his current and future goals. Really great site, resume formats are current and easily edited to fit your needs. Thank you!

Date of experience: April 8, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Mom W.,

Congratulations on your son’s new job! We are so glad to be of help. We wish your son more success in his new career.

Best regards,

Anna

MyPerfectResume

Florida
1 review
1 helpful vote
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Very pleased
April 11, 2015

I was contacted by a lot of employers some of them told me they liked the resume and how professional it looked thanks My Perfect Resume

Date of experience: April 8, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Kenneth G.,

We are so happy that you found the site helpful in your job search. We wish you the best in your career.

Best regards,

Anna

MyPerfectResume

Texas
1 review
0 helpful votes
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Excellent
April 10, 2015

Helpful and easy. Would definitely use again and tell everyone I know about it.

Date of experience: April 7, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Martin C.,

We are glad that you found the site helpful and easy to use. Thanks for recommending us to others. We wish you career success.

Best regards,

Anna

MyPerfectResume

Utah
1 review
0 helpful votes
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Resume
April 10, 2015

The help I got from perfect resume was excellent. It gave me all the tools I needed to make my resume stand out. I recommend this site to everyone.

Date of experience: April 7, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Sam O.,

We are glad to be of help. Thanks for recommending us to others. We wish you the best in your career search.

Best regards,

Anna

MyPerfectResume

Florida
1 review
0 helpful votes
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5 stars
April 9, 2015

You made it extremely easy for me to create a resume that was a huge help in my being offered not just one, but multiple positions at the same time.

Thanks!

Date of experience: April 6, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Kim G.,

We are glad that you found the site easy to use and helpful in your job search. We wish you the best in your career.

Best regards,

Anna

MyPerfectResume

Missouri
1 review
0 helpful votes
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Quick, Easy, Effective.
April 8, 2015

I had been looking for a way to update and reinvigorate my resume. When I found "MyPerfectResume" the price was very reasonable, the templates were sharp, crisp, and professional, and the platform was very user friendly. Not only that, but I found a job within ONE WEEK of putting my new resume out there. In this job market, that is nothing short of extraordinary. I was very pleased.

Date of experience: April 5, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Ben M.,

Congratulations on your new job! We are happy that you enjoyed the site. We wish you more success in your new career.

Best regards,

Anna

MyPerfectResume

Missouri
1 review
0 helpful votes
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Jonna
April 4, 2015

The experience went very smoothly, Jonna did exactly as I asked.

Date of experience: April 1, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Katherine R.,

We are glad that you had a good experience with our site and customer service. We wish you career success,

Best regards,

Anna

LiveCareer

District of Columbia
2 reviews
1 helpful vote
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Fabulous results
April 2, 2015

It took me approximately one week to upgrade and get results with this service. My resume lacked the nuts and bolts of a good to great resume. Examples and critiques very helpful.

Date of experience: March 30, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Laura R.,

We are glad that you found the site helpful. We wish you career success!

Best regards,

Anna

MyPerfectResume

Virginia
2 reviews
4 helpful votes
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I recently was charged $96 plus $2 foreign exchange fee, for the auto-renewal of an annual subscription (another 365 days). I have not used My Perfect Resume for over 6 months, and received no email notice BEFORE the renewal so that I could cancel, as well as no email receipt of the charge. My only notice was the charge on my credit card. I used the live chat to cancel the subscription and ask for a full refund of the paid, but unused subscription through 3/2016, but was cut-off to help other customers. I also used 2 telephone numbers for customer service, but hung-up after waiting for 10 minutes on each line. My view is the auto-renewal policy is a scam because I received no notification of the charge before hand and no refund offer for a subscription I do NOT WANT and would not have authorized. Do read the legalese-policy terms carefully and cancel immediately (if you subscribe) after you don't need to use the resume-builder any longer. My credit card company said I would not prevail in a charge dispute because of their policy, no matter how unethically (no refund policy) they treat customers. Vendor provided full refund, customer service and returns rating revised from 1 to 3 stars. Overall rating increased from one to 2 stars.

Date of experience: March 24, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Debbie E.,

I’m very sorry if you did not get the best customer service experience. The details of our auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. You were also sent an email confirmation of the purchase that also listed the amount and the date that your subscription would auto renew.

Please contact me directly with the email address you used to create your account so I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]

Best regards,

Anna

MyPerfectResume

Virginia
1 review
0 helpful votes
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First rodeo...
March 26, 2015

I went on this site originally JUST for a resume-I wanted a nice template, easy layout, etc. I was interested in some of the membership packages, but failed to follow up after the initial 14-day trial, and ended up with money being drafted out of my checking account (didn't notice it until 2 months later).
This site has many terrific options for resumes, cover letters, job hunting, etc, and I will definitely come back to it! I will also pay more attention to the fine print...

Date of experience: March 23, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Anna M.,

We are glad that that you found the site and service helpful in your job search. We wish you all the best!

Best regards,

Anna

MyPerfectResume

Massachusetts
1 review
0 helpful votes
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I found a great job.
March 25, 2015

I found the templates and the insertion process a bit confusing at first, but once I became familiar with the process, it became very helpful. The resume that I created, I was able to use to find the job that I wanted. Overall I think that this is a great service for a reasonable price.

Date of experience: March 22, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Ed C.,

Congratulations on your new job. We are glad that liked our service. We wish you career success.

Best regards,

Anna

MyPerfectResume

Ohio
1 review
0 helpful votes
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Perfect Reseme
March 25, 2015

The ease of this service is invaluable. Anyone from a novice to a professional can benefit from this service. MY Perfect Resume takes the stress out of crating and writing a resume.

Date of experience: March 22, 2015
Laura T. — MyPerfectResume Rep
over a year old

Robin M.,

We are so glad that found the site easy to use. We wish you the best in your job search.

Best regards,

Anna

MyPerfectResume

Australia
1 review
8 helpful votes
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I create account than create my own resume after that for downloading resume they demand my credit card details and i realized after a year they guys were taking money from my credit card even i didnt use it for a year
$47 than $ 49 continuously every month... such a >>>>>

Don't trust this guys
Even i spoke to customer service in LIVE chat, no positive reply
They just said u subscribe so we took money, we cant do anything sorry

Very disppointed

Date of experience: March 20, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Vini P.,

I’m very sorry if you did not get the best customer service experience. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

As a courtesy, I have refunded the most recent charge for $35.80. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.

We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. Please contact me directly if you have any further issues. You can email me at [email protected]

Best regards,

Anna

MyPerfectResume

Washington
1 review
0 helpful votes
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Excellent help
March 22, 2015

I had been out of the work force for over 10 years with this site I was able to create a great resume and got a job in under a week... thank you again

Date of experience: March 19, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Barry W.,

Congratulations on your new job! We are glad to be of help. We wish you more success in your new career.

Best regards,

Anna

MyPerfectResume

Georgia
1 review
0 helpful votes
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Very Pleased!
March 20, 2015

The service is easy to use, at the same time provides you with the quality and expertise your looking for in a resume service.

Date of experience: March 17, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Brian H.,

We are so glad that you found the site helpful and easy to use. We wish you career success.

Best regards,

Anna

MyPerfectResume

Texas
1 review
0 helpful votes
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My Perfect Resume
March 19, 2015

I found this web based resume service easy to navigate through, helpful tips, and friendly costumer service.

Date of experience: March 15, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Elizabeth W.,

We are happy that you enjoyed our site and found our customer service friendly. We wish you the best in your job search.

Best regards,

Anna

MyPerfectResume

New Jersey
1 review
0 helpful votes
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Professional & Reliable
March 17, 2015

I was able with minimal difficulty to craft a 1st rate document that won me the position I was seeking. If asked I will recommend your service with enthusiasm.

Date of experience: March 13, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Elise B.,

Congratulations on your new job! We are so happy that you found the site easy to use. We wish you more success in your new career.

Best regards,

Anna

MyPerfectResume

Mississippi
1 review
0 helpful votes
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Great Experience
March 15, 2015

I used "My Perfect Resume" for several months. I found it very helpful. I began using it in my last semester of graduate school when I was required to turn in a portfolio. Once I had put all my hard work into this resume I certainly did not want to lose it. When it was time to start applying for jobs... my resume was there waiting for me. This program made it so easy to change formats and information! I did see the reviews that people were shocked that they were charged a monthly fee. I read the fine print so to speak. I knew that after the 1-2 week promotion that I would be charge roughly $10/wk to keep my hard work ready to pull up at any given time. It was worth it to me. When I landed my job and was ready to cancel... it was easy. I used the "chat window". Someone responded to me... I told them I wanted to cancel. Easy as that! Would I use it again? Absolutely! It was worth every penny. Just remember to cancel when your through using the service.

Date of experience: March 12, 2015
Laura T. — MyPerfectResume Rep
over a year old

Hi Samantha C.,

Congratulations on your new job! We are so happy that you had a good experience with our site and customer service. We wish you more success!

Best regards,

Anna

MyPerfectResume