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From the business
Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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Very easy to use and had great wording to make my resume look amazing.
I love the many formats and the set ups for each part of the resume.
It helps to prompt me in actually sitting down and analyse the job and the prospect of having an interview. Thank you My Perfect Resume! I'll certainly use you again as I started in 2013!
Hi Belinda L.,
We are so happy that you found the site helpful in your job search. We wish you career success!
Best regards,
Anna
MyPerfectResume
Hi Eric B.,
Congratulations on your new job! We are glad to be of assistance. We wish you all the best in your new career!
Best regards,
Anna
MyPerfectResume
I needed a resume for a job interview and I was able to create a professional beautiful resume from my smart phone in less than 30 mins! I got the job and now I have a beautiful resume template for future use.
Hi Briana G.,
Congratulations on your new job! We are glad that you liked the site. We wish you the best in your new career.
Best regards,
Anna
MyPerfectResume
So, I used some constructive criticism at a recent job fair as my rather boring resume did not reflect the true potential candidate I truly was. After searching online for resume builders, I came across MyPerfectResume. I figured it was worth the trial fee of $2.95, I worked on the format and took the time to restructure my resume using the many templates and advice this site provides. I went on 3 interviews and was told by the final interviewer - "This is quite an impressive resume", of course my background and accomplishments helped, but it was how it was laid out and structured that caught the interviewers eye, I was offered the position that day! Thank you to this site, I would definitely recommend!
Hi Joleen D.,
Congratulations on your new job! We are glad that we were able help you with your job search. Thanks for recommending us to others. We wish you all the best in your new career.
Best regards,
Anna
MyPerfectResume
This site is easy enough for someone who is not tech savvy at all. Numerous examples are provided to assist you with what to include on your resume sections. There is no excuse not to make a resume when you have this tool! The price terms were very clear, no hidden costs. Also, customer service agent contacted me in less than one minute of starting the contact chat (Thanks, Melvin!).
Hi Mary L.,
We are glad that you found the site and our customer service helpful. We wish you the best in your career search.
Best regards,
Anna
MyPerfectResume
Got a job with the first resume I made on this site. It was easy to use and came out looking fantastic.
Hi Vanessa G.,
We are glad that found it easy to use the site and liked it. We wish you the best in your job search.
Best regards,
Anna
MyPerfectResume
I used them for the second time due to unforeseen issues. My first resume helped me get several interviews in the field that I had been in for thirty five years. Unfortunately, there weren't many openings due to the economy. I decided to try different fields. I reworked my resume from what I learned on my original and the input I received. I was able to create a resume that was more descriptive of my life and made it look more professional. They made my life much easier and gave me more time to look for a job.
Hi Tom A.,
We are so happy that we were able to assist you, that you found the site helpful in your job search. We wish you career success!
Best regards,
Anna
MyPerfectResume
MyPerfectResume was invaluable in helping me put together a cover letter and resume. I had no idea how to get started after being out of the work force for years. This is a great tool for anyone... whether needing to update an old resume, create a new one or just freshen one up so you're ready for what's next. I highly recommend MyPerfectResume. Great customer service as well! Thanks, Melvin~
Hi Christine F.,
We are so happy that you liked our site, and that Melvin was able to provide good service. Thanks for recommending us to others. We wish you career success!
Best regards,
Anna
MyPerfectResume
Really liked it the programs were easy to get through and pleased with the results.
Hi Shari B.,
We are so happy that you liked our site and found it easy to use. We wish you the best in your career search.
Best regards,
Anna
MyPerfectResume
I used MyPerfectResume at the last minute. The principal was very impressed!
Hi Tina J.,
We are glad that we were able to assist you and your principal liked it. We wish you all the best!
Best regards,
Anna
MyPerfectResume
Live Career? Or Death to the unemployed? THIS WEBSITE IS A SCAM! THEY ARE A BLOODSUCKING SCAM trying to take advantage of the unemployed! I paid 1.95 to make a resume and then I just checked my bank account this morning and they had charged me $39.80! THERE GOES MY GROCERY MONEY FOR THE NEXT 2 WEEKS! I'm a poor college student, so I called their customer service and a "kind hearted lady" named Vanessa told me basically that I should have read through things better when I paid for the resume. AWESOME! What happened to making the world a better place? MAY GOD HAVE MERCY ON YOUR SOULS.
Hi Christian F.,
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
MyPerfectResume
I did realise I would have to pay after my $3 trial, however I emailed them on the day that I registered as I was so unhappy with the quality of product I downloaded. Every download was different and the formatting was bad so I ended up giving up on it and starting again without the website. I explained this to them. Funnily enough never heard back and did try to go back in to cancel my subscription. Perhaps I didn't get far enough through the 'Are you sure you want to cancel' numerous steps- because in two weeks I have been charged a year subscription- they won't acknowledge my initial email of dissatisfaction and have responded to my second email asking for a refund with- that's too bad- you acknowledged the payment process. Well acknowledge my email sent to you on day one where I ask for a full refund of my $3 rather than charging me an additional $37! To update. I eventually did get my membership refunded, but it took many phone calls and emails for that to happen. I think the techniques they use to sign you are up are a little sneaky, especially for busy people. It seems that any website that wants your credit card straight up for a 'free trial' will charge it very quickly for a membership a year in advance. The site seems legitimate, but my experience with it was poor.
Hi Donna L.,
I’m very sorry if you encountered formatting issues and were unable to get in touch with our customer service via email. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best Regards,
Anna
MyPerfectResume
Beware! I went on this site to get a "free" resume--I ended having to initially pay a little less then 3 dollars to print the resume--but did not realize that in doing so I was signing up for a service that would automatically charge me 35 dollars a month--I finally figured it out after spending 70 dollars--this is not worth it. I am sorry for any company that needs to "trick" me into getting my money.
Hi Betty S.,
I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team. Please contact me directly with the email address you used to create your account so I can take a look at it personally and resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
MyPerfectResume
I am a college freshman and needed a summer job so I used My Perfect Resume to build a resume and write a cover letter. They offer a lot of good formats and great suggestions for content throughout the process. It is also very easy to use. After submitting the resume I built with this site I got a call back and an interview for a seasonal job. I had a very good experience with My Perfect Resume.
Hi Lee W.,
We are so happy that we were able to assist you, that you found the site and service helpful in your job search. We wish you all the best!
Best regards,
Anna
MyPerfectResume
MyPerfectResume was the best website I've ever used for Building your Resume, Job Screenings and Follow-up. Customer Service is outstanding. Do what they say and in a great way.
Hi Helen S.,
We are so glad that you loved our site and customer service. We wish you the best in your career search.
Best regards,
Anna
MyPerfectResume
I was recently looking to change occupations and needed help with my resume. My friend showed me a copy of hers and I was very impressed to say the least. She told me to go to MyPerfectResume.com so I did. It took me all of 15 minutes to create and download my resume. The templates and resources were limitless and awesome, even my job developer was impressed. I highly recommend using this sight.
Hi Latonya T.,
We are so happy that you liked the site. Thanks for recommending us to others. We wish you career success!
Best regards,
Anna
MyPerfectResume
I gave the company a credit card number, before I could start a 14-day free trial. This was on May 11,2015. On May 18 and May 19, I sent an email to their customer service stating that I wanted to cancel my free trial. Both times I received a response with a ticket number, stating that customer service would get back with me. On May 21,2015, I found that a $38 charge credit card charge was pending. I started a live chat session with a customer service representative from the company, who claimed they had not received my message until this morning and I would be charged for one month. I told her that I had the emails with proof that I had cancelled within the allotted time-frame. She then stated she could give me partial credit. I told her this was not acceptable, as I had cancelled within the allotted time. When she would not budge on the entire charge, I filed a dispute with my credit card company. I will get my money back one way or another, but I think it's pretty lousy that a company that is offering services to job seekers would pull a scam like this. Especially considering that I was just recently unemployed and don't have money to waste.
Hi Cindy H.,
I’m very sorry that you have had this experience with our site and customer service. Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that I can take a look at it personally and can resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
Hi Rosie R.,
Congratulations on your new job! We’re glad to be of help! We wish you more success in your new career.
Best regards,
Anna
MyPerfectResume
I used myperfectresume and was pleased with the product. My resume opened the door for interviews which led to 3 job offers shortly thereafter. Thank you for helping me show my abilities in an effective way
Hi Craig H.,
Congratulations on your job offer! We are so happy that we were able to assist you, that you found the site and service helpful in your job search. We wish you all the best!
Best regards,
Anna
MyPerfectResume
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rhonda P.,
Congratulations on your new job! We are happy to hear our customer’s success stories. We wish you all the best!
Best regards,
Anna
MyPerfectResume