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MyPerfectResume

4.6

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From the business

Your perfect job-winning resume awaits!

Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.


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MyPerfectResume Reviews Summary

The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

value
565
quality
553
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Amazing
July 13, 2020

Amazing.

Date of experience: July 10, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Oregon
1 review
0 helpful votes
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Awesome!
July 13, 2020

Awesome!

Date of experience: July 10, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you for sharing your feedback and for giving us a great rating.

Illinois
1 review
0 helpful votes
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The ads are misleading about the service being "free" to use, but having to pay as the last step before getting the resume

Date of experience: July 10, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Nick, we'd like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.

However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.

Texas
2 reviews
0 helpful votes
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I thought I was applying for a job at Randalls but this is not going anywhere.

Date of experience: July 10, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you Amanda, we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.

Florida
1 review
0 helpful votes
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Annoying that in the google search the claim it is is free yet had to pay 2.95 to get the resume I was able to complete. So thanks for that because now i have to remember to cancel this subscription because i didn't want to re create something i had already finished. Great approach to getting customers though.

Date of experience: July 10, 2020
Yashira H. — MyPerfectResume Rep
over a year old

To clarify, we are in fact free, Ronald!

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

North Carolina
1 review
0 helpful votes
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It was easy but did not know there was a charge when finished

Date of experience: July 10, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Amber, for sharing your feedback and rating us with five-stars!

Canada
1 review
0 helpful votes
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I hate auto billing, payment should be noted upfront

Date of experience: July 10, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Brooke, we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.

Minnesota
1 review
0 helpful votes
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I always stress about my resume but that made it quick and easy

Date of experience: July 10, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Anna, for taking some time to review us! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.

Kentucky
1 review
0 helpful votes
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It was quite easy, not complicated, I'd recommend it.

Date of experience: July 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Walt, for the amazing feedback and for recommending us!

Arizona
1 review
0 helpful votes
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Super helpful in creating an updated resume and love that it comes up with summaries of jobs.

Date of experience: July 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Brandi, we’re always happy to help!

California
2 reviews
0 helpful votes
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Very good template and reduced my time in creating a resume that included my cumulative experience.

Date of experience: July 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Kimberly, for sharing your feedback and for giving us a great rating.

Pennsylvania
1 review
0 helpful votes
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I like the help that my Pefect resume gives when making a resume or just updating it.

Date of experience: July 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Patricia, we're always here to land you a hand with your resume and cover letters.

Florida
1 review
0 helpful votes
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It was my understanding that this was a free resume but when I went to download it, I found that I had to pay for a 14-day trial subscription. I find that misleading and disappointing. I would have chosen another service if I had known I would have to pay.

Date of experience: July 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Tricia, to clarify, we are in fact free.

For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.

We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Florida
1 review
0 helpful votes
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Love it
July 9, 2020

Love it

Date of experience: July 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Ben, for spreading the love!

Iowa
1 review
0 helpful votes
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My old hard drive died and felt overwhelmed in rebuilding a solid resume. This saved so much time and was easy to use.

Date of experience: July 9, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Daniel, and way to make our day, reviews like yours keep us going.

Colorado
1 review
0 helpful votes
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Very user friendly and intuitive. Solid resume choices, easy system to use.

Date of experience: July 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Rod, your feedback is much appreciated!

Arizona
1 review
0 helpful votes
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It was great until it wanted me to pay for it. I mean i was looking for a free resumes builder and you guys popped up. I was like why not.

Date of experience: July 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Jennifer, for sharing your experience, our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.

However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.

Minnesota
1 review
0 helpful votes
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Easy to use format but deleted portions kept popping back up in my work history area multiple times. I would delete it, save, and then it'd come back again later. Very strange and confusing, but eventually got it all removed.

Date of experience: July 8, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Mark, we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!

California
1 review
0 helpful votes
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Good experience so far, very easy to use. Lots of help and ideas to help complete your resume along the way.

Date of experience: July 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Vanessa, we're thrilled to hear that you enjoyed your experience with us!

Washington
1 review
0 helpful votes
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5150
July 7, 2020

5150

Date of experience: July 7, 2020
Yashira H. — MyPerfectResume Rep
over a year old

Thank you, Wade, for rating us five stars!