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Your perfect job-winning resume awaits!
Thousands of users trust MyPerfectResume Resume Builder to make a career-winning resume online. MyPerfectResume takes the hassle out of resume writing. Choose from customizable templates and follow easy prompts to create the perfect job-ready resume, effortlessly.
MyPerfectResume Reviews Summary
The company has received mixed feedback regarding its customer service and overall reputation. Positive reviews highlight the quality of the resume services and commend specific representatives for their professionalism and helpfulness. However, significant concerns arise from customers regarding misleading subscription practices, unexpected charges, and inconsistent service experiences. Many users report frustration with the difficulty in canceling subscriptions and obtaining refunds, describing the customer service as unresponsive or rude at times. Overall, while some customers appreciate the service's capabilities, the company must address transparency and support issues to enhance its reputation.
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My CS rep Diego, was very helpful and understanding of the questions I had on my account today and was actually able to help me with more additional things that I didn't know I could do on the account
My Perfect Resume is a scam company. Read reviews on reddit, better business bureau (search 'perfect resume' instead of 'my perfect resume') and other review sites. I paid a small one-time charge for a single resume service, after which they began withdrawing $25/month from my bank account, which I never authorized. I only discovered this months later when I was doing tax work and reviewing my bank accounts in detail. I was horrified and signed in to look at my profile to cancel. You can't cancel without talking to a representative (red flag). I asked for proof that I had signed up for a subscription and they simply could not provide it. One of the weird answers they gave to that question was, "We sent you an email confirming your subscription" but they couldn't find the original of that email. The rep sent me a form email instead, which she said is the one they sent me, outlining the subscription service. I read the simple one-page document carefully while she was on the line and there was no mention of any subscription service, or my agreeing to one. Yet she claimed their business model was 'subscription based.' She said they couldn't refund my money for a variety of weird reasons. I waited to speak to a supervisor, none forthcoming, for several hours while reading reviews on their company. I also note on my profile page, it says my account is "basic", no wording about subscriptions. SCAM and illegally withdrawing money from my bank account
Hello! We are deeply sorry to see your rating towards us. At MyPerfectResume, we always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen.
Please, send us your account details or contact information, so one of our customer service representatives can contact you using this link: https://www.myperfectresume.com/contact-us
We will get back to you with a solution as soon as possible.
Thank you, and have a great day!
Great experience and fast solution. I very satisfied with the kindness from Victor
Thank you for sharing your feedback with us!
If I can get zero star used that one they charge me 34 dollers per month for 4 month without i register for that i called and said u wana change it 10 doller per month, so BECAREFULLthey charge u more than u expected.
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
This website was very help to me, especially the discription of the job qualifications, I think that help me get the job.
Kudos on the job; we are always happy to assist you!
Thank you for the five-star review!
I had difficulty with several features on the system and Sal took the time to assist me step-by-step with addressing my issues. He went over and beyond to provide me with excellent customer service. Sal is knowledgeable and patient. I hope he gets recognized for providing excellent customer service.
Thank you for the five-star shoutout to our agent Sal!
Miss Jackie helped me greatly and help me about the site and and her, and took care of my problem
We are happy to help!
Jackie was so much help! She was very efficient and knowledgeable and personable. Also, she seemed to know what kind of advice I needed concerning others I'd helped in the past with their resumes. Thank you My Perfect Resume. I will be suggesting you for everyone that comes to me for job hunting assistance from now on.
We are lucky to count on Jackie!
Many options, many great features, easy you navigate and build or pre written examples.
Thank you for the encouraging words!
It didn't really formulate what I wanted in a resume, it was kind of a pain to edit but in the long run gave me something I could use.
Big problem is the auto renew your subscription un benunced to you. I caught it with in 4 minutes, saved to cancell it and I didn't want auto renew. They said because I had this problem 6 or 7 years ago and "as a Is courtesy they did it once. I don't remember that happening but... anyway they wouldn't refund my 23.00 even though I caught it with in 4 minutes. And for that reason alone I will never ever use them again recommend them to anyone or have any regard for that type of business ethics. For 23.00 I think they could as an up and up company and for customer relations refund it. It's not the money for me the integrity of the company. Shame on this company poor business ethics.
Brian mitchell
Hello! We are deeply sorry to see your rating towards us. At MyPerfectResume, we always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen.
Please, send us your account details or contact information, so one of our customer service representatives can contact you using this link: https://www.myperfectresume.com/contact-us
We will get back to you with a solution as soon as possible.
Thank you, and have a great day!
I was under the impression the middle option was a free trial. I did find value in the resume help and cover letter and mareen (I believe this was her name but unsure) was extremely helpful in conveying my options and working with me.
We are glad everything worked out!
This site is a great resource for creating or refreshing your resume!
Thank you for rating us five stars!
I was glad to have gotten Victor to explain all the features your app has too offer: Hé was very polite: very understanding: very professional:: thank you
We are always happy to help!
This platform is a great tool for creating a resume. Take it from an HR Professional. Yes, we need help too. I used it and am seeing results. I contacted the customer service department because it charged me for an annual subscription rather than a monthly. The CSR understood my issue and quickly refunded the balance and replaced the incorrect subscription with the correct one. I am a happy customer.
Thank you for trusting us with your resume! It's fantastic to get feedback from an HR perspective and know we are doing good things!
My credit card was charged an unneeded yearly subscription. They never notified me of that happening. They never sent me any link with which I could have cancelled within the allotted time span. That company scams people.
We are sorry for the inconvenience this might have caused you.
To clarify, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.
If you wish to take any actions on your account, please don't hesitate to contact our Customer Service Team, as they will be pleased to assist you.
Contact us: https://www.myperfectresume.com/contact-us
Thanks, for being very passionate and helpful, I was able to find assistant just because of you.
Thank you for the four-star review!
Your business should not come up when one needs a free resume builder. If its free, then it should be free.
Hello! At MyPerfectResume, we offer a free basic access account that will permit you to download a plain text version using our examples and tips. However, if you want to print, download or email a professionally formatted document, you must subscribe to our premium access account.
If you decide to subscribe to our premium access, know that we offer a 100% money-back guarantee for our 14-day trial if you are not fully satisfied with our products and service.
Please feel free to contact us if you have any questions or doubts. Have a great day!
I used resume perfect and I needed to cancel the services because I can't afford the payment every month. Sal/ Salvador was extremely courteous and kind. He made my experience so wonderful. He offered a lower rate monthly but I truly can't pay anything every month at all. Then, he was understanding and canceled the monthly while making feel understanding of my situation and gave me no hard time.
I will always use resume perfect because of this experience.
We will always put our customers as our number one priority! We are glad everything worked out for you!
I spoke to Victor and he was very helpful and patient when explaining the situation to me.
We are always here to assist you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are always happy to assist you!