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My Perfect CV - CV builder Reviews Summary
My Perfect CV is a website that helps users create professional-looking CVs and cover letters. The site offers a range of templates, guidance on how to write a CV, and tools for tailoring the document to specific job roles.
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I signed up to this and created a CV, not realising that I had signed up to have £23.80 taken out of my bank every month! I stupidly had not checked my bank, but have had no emails, no contact, nothing from the company since August, they dont mail you to tell you they are taking money each month.
They clearly knew I wasn't using the site as my access had been removed and I was unable to log in. The customer service is awful, they send stock replies to mails and hide behind terms and conditions, I agree it was an oversight on my part and on this basis asked for 50% of the money back as I had not used the site and when I did go on to find out what it was for I could not get in at all! The reason they ask for a continuing card payment is because as a consumer you have no recourse if you make this expensive mistake! Stay a million miles away if you have any sense... after a thread of emails this was the last response...
The information you request about procedures, I do not have this information, about anybody monitoring our site, Sorry but I`m not awared of that. Is there anything else i can assist you with? We provided your reimburstment already and the information we provided is the same information that is stated on our website
I will be taking this further, NONE of my questions have been answered, and my 'reimburstment' (whatever that word means!) hopefully the person who wrote this isn't proof reading any CV's! Has NOT been provided, you gave me one month back which I have already stated is an insult
Software is nothing special. What annoyed me is that you pay 2 pounds for CV and you all of a sudden get amazing auto subscription for their outstanding services for 23.80 a month, which despite not using, they declined to refund you.
Would say deceiving and useless, customer support is quick but they have plenty of already prepared answers as I'm not the only person who complains about automatic subscription.
BEWARE your 1.95 pounds cv may turn into 23.80/month, so make sure you cancel your automated subscription for this outstanding service.
We appreciate you sharing your experience with us, Monsour. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
This Cv is total rubbish, you cannot even move the header up to fit a few words on the end. Says its free but you can't print it it until you pay and you cannot copy & paste it either. They will take money from your account every month for doing nothing. BEWARE TOTAL SCAM.
We appreciate you sharing your experience with us, Ieon. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
There was no mention of cost intill i had completed my cv and needed to print. I am now trying to cancel my subscription via the 'my account' tab, which will not work! I will be contacting my bank to make sure that they will not be taking any more money from my account!
We appreciate you sharing your experience with us, Kelly. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
They charged me £1.90 for an ok CV, which wouldn't download properly, then 23.80 a week later for a monthly fee that isn't shown on the website!
DO NOT USE, they are scammers!
We appreciate you sharing your experience with us, Kieron. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Very happy satisfied customer - great software :) Would recommend :)
Thank you for sharing your satisfaction with us, Scott.
This service was speedy, supportive and extremely helpful, I would recommend this service. Great product and very friendly, helpful staff. 10/10
We appreciate you sharing your experience with us, Matthew. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
Can't help but feel CONNED. myperfectcv.co.uk fail to inform you at the beginning of their process that there is a recurring fee of £23.80 which is withdrawn from your account on a monthly basis on top of the £2.95 they request as you submit the completed CV. There are excellent CV services that charge nothing just be patient and search or seek from personal agencies
We appreciate you sharing your experience with us, George. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you sharing your experience with us, Joanne. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.myperfectcv.co.uk/information/contact.aspx