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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
My Perfect CV - CV builder Reviews Summary
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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A very patient and well spoken guy answered my queries with great knowledge and understanding of the system. Thank you! I have now applied for the job!
Brilliant customer service. And now I have to write at least 100 characters so ignore this bit.
Apparently thats still not 100 characters.
Hi Jack,
Hearing from happy customers like you makes us feel great. Thank you for sharing your experience! If you need further help, get in touch any time!
The customer support experience here for me was excellent, I called to cancel my subscription after I billed and they even gave me a full refund! Andrew was extremely helpful and friendly when it came to my questions and concerns. He totally understood where I was coming from and helped me figure out a payment plan that better suited my financial situation. Thanks Andrew!
Hi Henry,
We’re thrilled to hear that Andrew was able to assist you with your request, and provide you with excellent service. We’ll be sure to let him know your comments. Reviews like this really make our day. Thank you so much!
The CV builder is very easy to use and the tips are brilliant in helping create a great CV. I would definitely recommend this site to friends and family
Hi Steve,
Thanks for trusting us with your resume. Happy to hear that is was as easy as 1, 2, 3! Best of luck in your job search.
I'm impressed with the quality of service, I've been assesed by Gentlemen called Allan Mendez and I would recommend the services...
Hi Alexandre,
Thank you for sharing your experience with Allan; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with, don’t hesitate to ask!
This service is extremely good to find a job and make yourself known to the employers in a professional way. I will definitely use it in the future and recommend it for anyone looking for a job.
Hi Rachid,
We’re excited to hear you feel that way about our resume builder. Have a great day!
Good customer chat experience, I initially called to cancel my account but after my online chat where I was made aware of the benefits and low monthly fee - I didn't much convincing it was value for money
Hi Stuart,
Hearing from happy customers like you makes us feel great. Thank you for sharing your experience! If you need further help, get in touch any time!
I had a very good customer service experience with this company. I called to request to cancel and unsubscribe from the services and everything went very smoothly.
Note: **When you want to cancel from future payments before the 14 day trial finishes, make sure that you reply to the welcome email that you would like to cancel, or cancel directly from your account on MyPerfectCV. Unsubscribing from the email will only unsubscribe you from receiving any emails from them.
Overall, navigating through MyPerfectCV was easy and it helped me created a great CV and now I am happy to say that I have a job starting on the 26th Feb! :)
Hi Izabela,
Hearing from happy customers like you makes us feel great. Thank you for sharing your experience! If you need further help, get in touch any time!
Initially the CV format was really attractive and during the process after saved all steps in the system all the sudden the CV disappeared. A glitch that could not solved. Not worthy.
Hi Emilio,
Sorry to hear about this situation and we apologize for the inconvenience this may had caused. I'll be more than happy to assist you and escalate this issue to our Technical department, and see if we can fix this for you. Shortly, you'll receive an DM from us!
Friendly and to the point no hassel. For want I wanted tooken care of quickly and professional. Will definitely use this service in the future if need be.
Hi Josh,
We’re sorry to see you go, but feel free to contact us if you have any further questions or concerns regarding our service. Thank you.
Helped me design a brilliant c. V which helped me secure the job i wanted. Very helpful and friendly when i finished my subscription and offered me some very good deals which at present i do not require but will definitely remember if i need their services in the future. Leaving your subscription open for a few days also means i can change my mind if i need to. Thanks to eduardo in customer services for being so friendly and helpful.
Hi Miriam,
We’re proud to know that Eduardo was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Helped me to create a CV which I have always struggled to do. Was easy to use and gave informative hints and tips along the way.
Was really easy to cancel my subscription. I was worried initially that there would be a clause to it but there wasnt and it was cancelled without any struggle and was really quick and simple to cancel.
Will definitely recommend
Hi Faye,
Thanks for trusting us with your resume. Happy to hear that is was as easy as 1, 2, 3! Best of luck in your job search.
Very good service with a easy platform where you can create a good cv in 10 minutes with professional staff that was able to answer to my questions and to provide a good servide
Hi Samuel,
We’re excited to hear you feel that way about our resume builder. Wishing you the best of luck in your career!
I thought that the site its self was well crafted an the methods were easy and simple, however be aware that it cost £2.95 to have a membership for 14 days as they do not state that at the begging. Also Cancel the member ship afterwards, as they charge £16.95 each month, this happened to me but I rang them up and they were really nice about the situation and refunded the payment straight away and sent me confirmation email. Overall good experience, just b aware of the memberships and payments that youre making.
Hi Atiha,
Thanks for sharing your feedback and experience with us, we'd like to clarify the following as well:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
This site was more helpful than others,,. Making me the best cv that I've had ti'll now.
Nice and friendly staff, and posibility to delete your account.
Hi Diana,
Thank you for your kind words, Diana! It’s excellent to know how you feel about our resume builder. Wishing you the best of luck in your career!
Great stuff everything about this experience for me was great. I mean it was great no other words come close other than great
Hi Andrew,
Thanks for sharing your feedback and experience with us, Andrew!
Ive had a similar experience to a lot of others. Even though I cancelled as soon as I had finished my cv, they proceeded to take £16.95 from my account the last two months.
Beware
Hi Archie,
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
I was aware I signed up for the free trial, but I was sure to cancel it on time once I had in possession of the digital copy of my CV. The person who helped me as I wrote my CV was there as witness to me cancelling the subscription on my account.
Yet I have just found out nearly £100 had been deducted from my card in the span of a few months without my notice. I'm disappointed and shocked. Will be contacting my bank since I don't trust these people to do anything about refunds.
Hi Skylark,
Thanks for bringing this to our attention, Skylark. We’re disappointed to know that you’ve had this experience with us and you can rest assured that we are more than willing to assist you with your concern. Shortly, you will receive a direct message so we can look into this situation and protect your privacy. Thank you!
I have just had to cancel my bank card as they are taking money from my account that I did not authorise or sign up to. Its a scam
Hi Gill,
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
DO NOT USE THIS SERVICE AT ALL COSTS!
I have made the same experience as the other people here.
I have used the service once and then never again!
You get no notification that you use the service and no clear information about the costs. No confirmation emails, no receipts, nothing!
The answers to these threats and complains here only display bad justifications in the lack of sufficient awareness of the price of the service!
I got charged 11 times 17 pounds for about a whole year!
I want that money back!
I am going to have a talk with my lawyer and I am in contact with the legal office department of my bank as well as the police in this manner!
Hi Tim,
We’re sorry that you may have gotten the wrong impression of our service and subscription resume builder service. We would like to provide you some information which may clear up any concerns about your account:
Our free account gives you the opportunity to try out our resume and cover letter builder before deciding to purchase. The ability to print, email, or download your resumes and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free. In order to use all premium features of the service, we offer customers a 14 day access for $1.95 USD and we indicate up front that it will auto renew after the 14 day period and that it can be canceled at any time. The auto renewal is listed with the features of the 14-day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation e-mail stating the date and amount of the auto-renewal. We do offer several ways to cancel including via phone, live chat, e-mail and self-cancellation in your Account Settings. If you have any additional concerns regarding your account, please feel free to contact us so we can provide with further assistance. Thank you!
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Hi Jackie,
You just made our day! We strive to make our customers happy, and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s’ experience. Thanks again!