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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
My Perfect CV - CV builder Reviews Summary
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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Great services today, very freindly staff. Her service and compassion was amazing. Very speedy service service, and she helped me with everything i needed.
Loved the cv maker, disliked the way it was a subscription and only told at end when trying to get the made cv, should be made clear from the start. Have an option to buy cv only without having to sign to site and then have to cancel, which you have easily ill admit.
Hello, Martin:
Thank you for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
This site is incredible, everything in the right place, very well layed out, helpful staff and quick response to emails, the price they charge is absolutely affordable and the quality of their CV builders among-st other services they offer are in an expert condition and presentation, I highly recommend.
They don't just "take" your money, if you READ things you'll know it, so many idiotic reviews, that's some peoples problems nowadays, they never read things.
Hello, Dominic:
You made our day with that review, we’re happy to help!
Thank you for sharing the love, it’s awesome to know how pleased you are with our resume builder and Customer Service. Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
Online chat is an easy service to use if you need clarifications. The auto-renew part is quite tricky. You need to pay attention in order to avoid extra-payments.
Hello, Andrada:
Thank you for letting us know that our Online Chat was as easy as 1, 2, 3! We appreciate you taking the time to write this review. Your feedback will help us provide an even better experience for our customers. Please let us know if there’s anything we can help with.
Very easy, a CV virgin who had no idea where to start.
Very easy, straight forward and simple to follow.
Only hoping now I have cancelled they follow through with this straight away.
Hello, Angela:
Thank you for trusting us with your resume. Happy to hear that is was as easy as 1, 2, 3!
It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Absolutely amazing website, full of very useful hints and tips, phrases and ideas to explain your work experience in a professional easy to understand manner. The customer service provided by Everth was excellent.
Hello, Tina:
Thank you for trusting us with your resume, we're happy to hear that is was as easy as 1, 2, 3 and for sharing your experience with Everth, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
They offered me a discount because of a problem I had and help me fix it. Overall helpful service. Would recommend. And the site is great as well.
Hello, Martha:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and offered you a discount for our services. Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know.
This service was great it really helped me out with update my CV and adding final touches to it. One feature tbat i enjoyed using was the fact that you could email and download your CV start to your inbox after you done and you dont have to wait. So once again tha k you for your service.
Hello, Malyun:
You just made our day!
We strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
Supported by Marianne Hernandez, really nice and helpful.
I Asked to her to delete my account and she suggests me other options.
Hello, Fabiana!
Reviews like this really make our day!
We’re thrilled to hear that Marianne was able to assist you with your request, and provide you with excellent service. We’ll be sure to let her know your comments. Please contact us if you have any questions or concerns.
This site help me build a very strong CV that have has generated a lot of interest in my trade, so for that reason, this site is highly recommended. My one and only criticism would be that I would have appreciated if it was made clearer from the start that this is a pay/subscription service, not at the very end once you have completed the CV. However, overall, I am a happy customer, and would recommend the service. Customer service is very good also, thanks, Gabriel.
Jon H.
-Hello, Jon!
Thank you for trusting us with your resume and for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
I have used for build up my CV and cover letter very interesting website easy to manager the information.
-Hello, Anita!
Thank you for trusting us with your resume. Happy to hear that is was as easy as 1, 2, 3! Best of luck in your job search.
Very helpful, no sales tactics just straight to the point. The lady I spoke too was very friendly and very genuine. Helped me with all my issues and everything was resolved without irritating inconvenience or distress.
Hi Nico,
Appreciate the 5 stars, Nico! Happy customers make our days brighter. Thanks!
Great service, handy and good-looking templates really help with what a good CV should look like for someone less in-the-know. Just wish I didn't have to pay for it
-Hello, Haedyn!
We appreciate you taking the time to write this review.
Your feedback will help us provide an even better experience for our customers and It’s great to hear that you’re pleased with our resume builder. We hope it makes all the difference in helping you get the job you desire.
They take your money without making it clear
Terrible service
Anyone who has hiven them 5 stars was prob working for the company
Or paid to do it
-Hello, Barbara!
Thank you for your feedback!
We apologize for any inconvenience or confusion this may have caused and we're deeply sorry to hear you experienced this with our company! Under no circumstance do we like to hear this kind of news. However, we would like to take this opportunity to clarify some information regarding our products and services.
When you signed up for our product you agreed to our 'Terms and Conditions' as well as our 'Privacy Terms'. Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also when we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription. The auto-renewal information is listed on multiple areas such as:
-Sales Page
-Payment Page
-Payment Processing Page
-Confirmation Page
-Payment Confirmation E-mail (Immediately after you complete your enrollment process you receive a automatic e-mail stating the date and amount of the auto-renewal.)
Again thank you for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better, and listening to our customers is a big part of that. With that in mind, we’ve passed your comment along to our team so we can keep improving. Please contact us if you have any further questions or concerns about our products and services.
-Best regards,
MyPerfectCV UK
Customer service rep Krystian Rodriguez was ultimately helpful and friendly. Promote this guy for his persistance and endless desire to assist
-Hello, Emil!
We’re thrilled to hear that Krystian was able to assist you with your request, and provide you with excellent service. We’ll be sure to let him know your thoughts. Reviews like this really make our day.
Thank you so much!
Called MyPerfect CV because I had a question regarding my account.
Customer service rep spoke clear English, was helpful and sorted my query out straight away.
-Hello, Gerard!
That’s what we like to hear! We’re always here to help whenever you need us.
Very helpful and easy to create, highly recommended, very simple instructions and step by step communication
-Hello, Rob!
You just made our day! We strive to make our customers happy, and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
It's really helpful, loads of options to tailor your CV to match the role you wish to apply for. Also very professional and the site is easy to use. Only suggestion I would make is to make it clear at the time of purchase that you are in fact subscribing and will pay a monthly fee. 4 stars from me :)
Hi Maria,
Thanks for sharing your feedback and experience with us, Maria!
Will auto charge your card/bank every month if you don't cancel it, what on earth?! Surely they have to mention this!
Hi Barbara,
We apologize for the confusion this may have caused. Our free account gives you the chance to try out our resume builder before deciding to purchase. The ability to print, e-mail or download your resume and cover letters are features included in our paid subscription, these are NOT listed as features included with a free account. You can download a plain text version of your resume for free. For the benefit of our users, we provide the option of a 14-day trial for a small fee.
When signing up for our product you agree to our 'Terms and Conditions' as well as our 'Privacy Terms'. Once you select our 14-day trial enrollment, you are automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time.
When we request your credit card information, we clearly explain that unless you cancel or request a cancellation you automatically authorize us to charge your account every four weeks at the current rate of the subscription. The auto-renewal information is listed on multiple areas such as the sales page, payment page, processing the purchase and after the purchase on the confirmation pages. We also send a payment confirmation e-mail immediately after you complete your enrollment process stating the date and amount of the auto-renewal. (Automatic emails can get redirected to your spam/junk folder, so be sure to check these folders if you cannot find this email.)
Its very easy to build your CV and the layout is very professional, it has monthly automaticly fees
Hi Hadi,
Thanks for sharing your feedback and experience with us, Hadi!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Amir:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.