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My Perfect CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
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Very very nice guy with exceptional way of marketing. Tried to help me with the jobs too.
Definitely gonna recommend
God bless us all.
Happy with the service and happy with the customer service Thalia did fantastic explaining everything to me well done
Hello, Dawn:
Thanks for sharing your experience with Thalia, hearing from happy customers like you makes us feel great. If you need further help, get in touch at any time!
Very easy guide on how to write your first CV. In general, good website which gives you helpful tips and propose phrases that work.
Hello, Valera:
Thank you for trusting us with your CV, we’re happy to hear that is was easy to use and that you’re pleased with our services, we hope it makes all the difference in helping you get the job you desire.
I write this review with so much joy in my heart. I have always been unsure about how to come up with a beautiful Resume till my friend asked me to look up MY Perfect CV.
L was called for a job interview as a Customer Service Assistant in an Electricity Distribution Company. One of the panel members started by commending my clarity in stating my objectives, education and job functions. He appreciated my ability to clearly communicate what I hope to offer the company. This is as a result of the proper CV organisation MY Perfect CV helped me achieved.
After two weeks, I was called to take up the job!
Hello, Obiageli:
Thank you for the awesome review and for letting us know that you landed a job, that’s terrific news! Wishing you the best of luck in your career!
MyPerfectCV is a very good way to start the journey to your career. When I wanted to unsubscribe they gave me lower charges thanks to with I can keep updating my CV.
Hello, Kazimierz:
You're very welcome and thanks for sharing your experience, we're wishing you the best of luck in your career journey!
Informative and knowledgable telephone advisor very polite and helpful. Not the ideal outcome but I understand better now.
Hello, James:
We’re proud to know that our agents were able to help you with your request and that you were pleased with our service. If there’s anything else we can assist you with, don’t hesitate to ask!
Very easy and simple to do. My first time writing a cv and couldn't be happier with the format and end result.
Hello, Orianne:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Contacted MyPerfectCV to cancel my subscription. Paola was extremely helpful and we resolved everything in a matter of minutes. Very satisfied with the service provided.
Hello, Ernests:
Just what we love to hear and thank you for taking some time to review us! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.
This is very credible company and very professional I will recommend their services to anybody thanks
Mr nnamdi
Hello, Mnnamdi:
You just made our day, we always strive to make our customers satisfied and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
Wonderful platform! I was able to create my CV very quickly and it looks great! Plus, it gave me confidence that I will be successful with getting the job I am applying for. Will definitely recommend it to my friends.
Hello, Roxana:
Thanks for trusting us with your CV, it's great to hear that you loved our website. We hope it makes all the difference in landing you get the job that you desire! :)
Would like to say a big thank you to Paola for helping me sort out my account, she was very helpful and informative, great service thank you
Hello, Ian:
You're welcome always! Thanks for sharing your positive comments about our agent Paola, it's great to know that she was helpful, informative and provide excellent service to you.
Good service and customer service very helpful when calling very friendly customer calls personal. Was easy to unserscribe from services only because in a job but will use these services again in future for sure.
Hello, Dan:
Thank you for your comments on our resume builder and our team. We appreciate you sharing them.
Dealt with in a prompt and competent manor. The service was of an excellent standard. I would use this service again.
Hello, Tom:
Thank you for sharing your feedback! We’re excited to hear you feel that way about our services. Wishing you the best of luck in your career!
I had some issues and was in need for assistance. I was serviced by mrs ariel was replied quickly, always putting me at ease and she was concerned with my queries.As a professional banker in my country I must admit that mrs ariel is one of the most good customer care agent I have ever met. Thank you for her service.
Hello, Jesselyne:
Reviews like this really make our day.
We’re thrilled to hear that Ariel was able to assist you with your request and provide you with excellent service. We’ll be sure to let her know your comments.
I wanted to cancel my account as I found a job straight away with my new cv but Tiara offered me a great discount with reasons why I should keep my membership even though I got a job it is worth keeping the options open. She fully explained all of my questions. She is an expert and would recommend the website to my friends to boost their potential.
Hello, Anna:
Congrats on the new job, reviews like this really make our day.
We’re thrilled to hear that Tiara was able to assist you with your request and provide you with excellent service. We’ll be sure to let her know your comments.
Easy to get going and set up a good quality CV, however, I became concerned when seeing the charges and no easy exit. I was happy to 'pay as you go' and not be drawn into a monthly payment when my CV was completed. I asked for help on line and got an immediate reply by Marianne Hernandez who was really helpful and helped me exit the service. The suggestions and hints were very good. I would use them again but would be mindful about my exit.
Hello, Judy:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume and our services. We hope it makes all the difference in helping you get the job you desire.
The customer service operator was very calm, i felt slightly irritable at the beginning of the conversation but she managed to calm me down with her calm demeanour. She offered me a good deal and made me feel as though she had my best interest at heart. She managed to work out the refund without hesitation She was a true professional and an asset to your company.
The downfall was that i was on the phone for approximately 30 minutes which irritated me as i was unsure if i was to be charged for the call. She assured me that the call was free but still i was unsure of the 0808 number being free. I believed that my query was dealt with in 15 minutes but felt as though i was kept on the phone unnecessarily.
Hello, LM:
Thank you for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
Very easy to use. Gives you helpful hints and phrases. When you dont need it anymore dont forget to cancel, was offered the same service for £3!
Hello, Philip:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Paola Figueroa was exceptionally helpful and an absolute gem. Been using this website for a while now and have always loved it. I realised however that I didnt need membership for a couple of months and because of the automated debit payment I had a payment deducted from my account. Getting on to customer was no issue. Paola was very helpful and I had my refund process initiated in no time. Overall I highly recommend myperfectcv for an allround 5 star service.
Hello, Sidney:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
It's amazing. It literally helped to sort my CV out in just 10mins. They give you ideas of words you could use and you can choose from different formats and styles. It's simply amazing guys
Hello, Esther:
Thank you for trusting us with your resume, we’re happy to hear that only took you 10 minutes to complete it! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Answer: Hi! We are sorry to hear that you have decided to cancel your subscription. Nevertheless, we hope you achieved your career goals using the help of our resume builder. As for the cancellation, you may proceed with it by simply sending us an email to [email protected]. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!
Answer: Hello! Thank you for reaching our to us! Please contact us through here https://www.myperfectcv.co.uk/contact-us so we can guide you through the payment process.
Answer: Hello! At MyPerfectResume, we offer a free basic access account that lets you download a plain text version using our examples and tips. However, if you want to print, download or email a professionally formatted document, you must subscribe to our premium access account. If you decide to subscribe to our premium access, know that we offer a 100% money-back guarantee for our 14-day trial if you are not fully satisfied with our products and service. Please feel free to contact us through this link https://www.myperfectresume.com/contact-us so we can explain specific prices and plans. Have a great day!
Answer: Hi, Karen, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Lisa, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Stephen Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK


Hello, Adnan:
That's what we love to hear, it's amazing to know that our agent was able to assist you and thank you for recommending us!