On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Your perfect job-winning cover letter awaits!
MyPerfectCoverLetter Cover Letter Generator takes the hassle out of writing your cover letter. Our AI builder offers professionally designed templates and easy prompts to tailor your letter to different industries and career levels.
MyPerfectCoverLetter Reviews Summary
MyPerfectCoverLetter has a rating of 4.5 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MyPerfectCoverLetter most frequently mention customer service and job search. MyPerfectCoverLetter ranks 23rd among Resume sites.
We monitor reviews for authenticity
Your customer service representative was very helpful and polite. If I ever need your services again I will surely be back. I would recommend you to all my friends. Thanks for all your help.
I was very satisfied with customer service, and I got a good information about the web site. First I wanted to unsubscribe because I did not know what this web site is about exactly but I got a good information and I will stay.
Hi Marija,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
The customer service rep that I spoke with was very friendly, very knowledgeable and very efficient on helping me get my issues resolved. Thankyou again. You were a pleasure to deal with.
Hello Stephanie, thanks for taking the time to review us. We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, just let us know. Thank you!
Bryan was extremely polite and professional when I called to cancel my membership! I had some issues trying to cancel in the past but he was nice enough to email my cancellation confirmation so there were no misunderstandings.
Hi Angela,
We’re proud to know that Bryan was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
The entire process was easy and efficient and when it was time for me cancel Bryan was helpful and courteous. I will definitely recommend to friends!
Hi Elizabeth,
That’s what we like to hear, Elizabeth. Our customer service team is always here to help. Thank you for sharing your experience.
This website has taken over $150 out of my account. They don't have my name correct or my e-mail correct but they have taken money out of my account for 6 months. The "customer care person" did not even speak clear English, They would not even refund all of the money they have fraudulently taken out of my account. They still want to keep $50 dollars for " acceleration" what ever that is? Beware-don't even visit the site they will steal from you--- they did me!
Hello Ann,
We sincerely apologize for any inconvenience this situation may have caused. We take customer satisfaction very seriously. In order to fully assist you with your concern, we encourage you to contact us at [email protected]. With your message, we would appreciate it if you could include the e-mail address or account ID used to create your account with us. Thank you!
Bryan was very professional, no pressure, and courteous. My cancellation was done with no hustle. Would do business again. Thank you.
Hi Noemi,
We’re proud to know that Bryan, was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Great service helped me out a lot very professional
And very kind people.
Helped me in all aspects Thru the process
Hi Ash,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
Brian was very kind and courteous. He was very professional and did not try and force his business on me. It was a pleasure speaking with him.
Hi Kim,
Thank you for sharing your experience with Brian; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
I got refounded straight away after a mistake occurred, lovely lady and no issue at all.
Really nice website as well!
Hi Nicol,
We’re always thrilled to hear from happy customers. Thank you for sharing your experience! If you need further help, please do not hesitate to contact us.
I had the pleasure of speaking to a gentleman by the name of Brian. Don't know the proper spelling but he was very professional, caring. Kind and knowledgeable of his job. I give Brian a "10 plus".
Hi Patricia,
We’re proud to know that Brian was able to provide assistance with your request. Since we’re committed to providing top-notch customer service, reviews like this one really make our days. Thank you so much!
Very user friendly. Love the CSR, Nicole. All in all even though I had to cancel my subscription, I was congratulated on getting a job and that made my day! Thank you for such an awesome tool and representation!
Hi Develyn,
Thank you for sharing your experience with Nicole; we’ll be sure to pass along your positive review. If there’s anything else we can assist you with just contact us.
I called to cancel and get a refund and the person over the phone was extremely easy to work with and also very pleasant to talk to. He took care of what i needed thank you!
Hi Maira,
That’s what we like to hear, Maira. Our customer service team is always here to help. Thank you for sharing your experience.
The male in which I was talking to was very pleasant and and well knowing to the websitem. Excellent customer service!
Hi Brittany,
We are delighted that you were satisfied with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
I can tell that they have improved there customer service greatly. Site is efficient and easy to use for anyone, also well worth the $4.95 CAD a month. Thank you!
Hi Cristian,
Thank you so much for this review. We are thrilled that you were delighted with our Customer service and with our website interface. We strive to deliver to you what we do best. If you need further help, please do not hesitate to contact us.
AMAZING customer service! Very very helpful and patient and it didn't take very long to resolve my issue! Dhalma in customer service was very kind and handled my issue very quickly and professionally! Job well done!
Hi Bailey,
Thank you for your feedback about Dhalma and how she was able to provide assistance with your request. We strive to provide a great Customer Service experience with a one-stop resolution approach. If you need further help, please do not hesitate to contact us.
First off I was having trouble trying to purchase the 14 days and I could not. So then the rep told me to sign in to perfect cover letter, which I did, (I was on perfect resume), and said that it will work on this site. This user I have used years ago so all the resumes on that one were completely outdated. He said that he will be able to upload the new one I created, and I even asked multiple times to make sure. After being on the phone for 40 min, the charge goes through and he tried rushing me off the phone and told me to upload it, I reminded him he said he was going to do that, then he said oh sure I will do that hold on. So he uploaded it and it was not even close to the one I had created it looked copied and pasted! Good thing before I called I screenshot the one I had created just in case anything happened. So he really used his deception to act like it was some kind of instant transfer between accounts in which it was not and he did it manually. Other than that the site is good for creating resumes just use this advice and be aware of their sales talk and deceptive schemes.
Hi Jason,
Thanks for taking the time to tell us about your recent experience with our Customer Service. Your feedback is an important part of our efforts to keep customers happy. That's why we would appreciate it if you can contact us at [email protected]. With your reply, we will appreciate if you can include the email address used to create your account with us and any other information that you may considered pertinent to resolve your issue.
They served me really well and made sure I got off the phone with full satisfaction and I really appreciate their help. Thanks to Natalia from costorica. She deserves a raise
Hi Chi,
Thank you so much for this review. We are glad that you were pleased with our Customer Service team and how Natalia was able to clarify your doubts. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
The gentleman was very helpful, I'm thankful for the kindness portrayed through his kind words. He helped me resolve my subscription issues and I'm thankful.
Hi Laura,
Thank you for that awesome feedback. Thank you for your review on our Customer Service Specialist. We are committed to providing great customer service.
Lamento no acordarme de el nombre de la persona que me atendió pero fue muy amable y me ayudó en todo! Más que excelente servicio. Gracias
Hola Minerva,
Muchas gracias por su comentario. Nos complace que usted estuvo satisfecho con nuestro servicio. Estamos comprometidos a proporcionar un gran servicio al cliente.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Way to make our day, Jesus! Reviews like yours keep us going. Our customer service agents are always here for you so if there’s anything else we can assist you with, just contact us. Have a great one!