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My Brush SetReviews 99

2.2

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My Brush Set Reviews Summary

My Brush Set has a rating of 2.2 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with My Brush Set most frequently mention tracking number and customer service. My Brush Set ranks 410th among Cosmetics sites.

service
22
value
20
shipping
22
returns
21
quality
21

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North Carolina
1 review
1 helpful vote
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Bull crap
August 27, 2020

I ordered a wax warmer and a 100 g bag of wax... with all I still have receipts for I have received the warmer not the bag of wax! I've been back-and-forth with the company mind you it's email only! They still keep trying to tell me they sent it and they did not! I've done everything they asked! On top of all that it took 6mths to even get my order when it says it was coming from NY and I live in N. C. DO NOT ORDER FROM them...

Date of experience: August 27, 2020
Texas
1 review
0 helpful votes
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Ordered on June 27th. Received tracking number July 2. It is now August 21 and still no items! Every time I email I get the same standard response. The tracking number reflects the label was printed but NOT shipped yet. The phone number on their site is not in service. SIMPLE solution- call FBI FRAUD UNIT and make a complaint. THEN call OIG (Office of Inspector General) and make a complaint. Then provide them the bank info so someone can trace where your payment went. The person that is taking this money fraudulently will be FOUND.
Do not buy from them

Date of experience: August 22, 2020
Pennsylvania
1 review
1 helpful vote
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Waste of money!
July 6, 2020

If 0 stars was an option I definitely would've chose it. I placed an order on May 12th and still haven't recieved anything even after contacting several times with no response. This site is a joke!

Date of experience: July 5, 2020
Switzerland
1 review
2 helpful votes
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Never again
July 1, 2020

Never recived my order never revived my money back. Fake. Scam. Never again. I have lost my money! Never again!

Date of experience: June 30, 2020
North Carolina
1 review
3 helpful votes
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Buyer Beware!
June 30, 2020

I ordered product months ago and never received anything. I've reached out to them only to get no response. Do yourself a favor, ignore those comments that rate this company with 5 stars. This company is a SCAM! If you have any questions, check out FACEBook and the hundreds of people that never got their items.

Date of experience: June 30, 2020
New York
1 review
1 helpful vote
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I ordered a wig grip band and two facial cleanser machine at the beginning of June, i tracked the package and spoke to USPS and they advised me that the company only created a label on June 12th and they do not even have the item. This is a total scam and i wish i had read the reviews before i ordered these things. SMDH The Better Business Bureau needs to get involved.

Date of experience: June 29, 2020
Texas
1 review
1 helpful vote
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Ordered a nail kit on 4/30/20, never received any product or tracking information on my order. Only about a 100 emails with discount codes and other product info. Now I need to contest with Discover to get my $ back. Automated answer to email is BS and does not say anything. They never respond after the first "auto" response. DO NOT ORDER ANYTHING FROM THESE PEOPLE!

Date of experience: June 24, 2020
Washington
1 review
0 helpful votes
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I ordered a face spin brush from them and they gave me a face sponge! I contacted them saying that I wanted a refund. They never responded. I've sent many emails and messages in the span of the two months since they gave me the wrong item and I've heard nothing. HORRIBLE customer service. Do not order from this place

Date of experience: June 23, 2020
California
2 reviews
1 helpful vote
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Very interesting...
June 16, 2020

I wrote a bad review of not receiving the product after 4 months and even Paypal tried to get in contact with them. After leaving a bad review, GUESS WHAT? I received the product, well 1/2 of my order, within the next few days. So, I am wondering if I leave another bad review will I receive the other 1/2 of my order? Let's hope so! Grrrr... don't buy from them. Terrible experience!

Date of experience: June 15, 2020
Oregon
1 review
0 helpful votes
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I was Scammed also!
June 11, 2020

I received a tracking number immediately after placing my order. I watched it for 15 days, It showed that a shipping label had been printed, and that the package was never picked up., I contacted the company with my questions. I was told that I would receive a reply in 1-2 business days. After 11 days of hearing nothing back. I sent another email asking for my money back. Had I looked for reviews before placing my ordered I would have not placed an order. I now wonder if there will be solution.

Date of experience: June 11, 2020
Wisconsin
1 review
1 helpful vote
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SCAM!
June 9, 2020

I ordered an item for my fiance after seeing this site praised on a video. I waited a full month before looking at the tracking but the item had not even arrived to be shipped. I emailed the team about the item but never received an email back. I learned my lesson to NOT order from this company.

Date of experience: June 9, 2020
Texas
1 review
1 helpful vote
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I ordered about 50 dollars worth of items on april 21st and still haven't even received an email on my whereabouts of the package. I tried calling the customer care line and the number is disconnected. I sent an email on May 11th and finally got an email back on May 20th from them saying my package was unfortunately lost in transit and that if they don't see that the package did not move by the end of that week, they would reship my order.The day after i got the email, I decided I did not want my order, instead I wanted a full refund. So I asked for one on may 21st and still have not heard back from them. If I were you, I'd stay far away from this website and make sure you read reviews from multiple sources before buying from any websites. These people are nothing but scammers.

Date of experience: June 7, 2020
Kentucky
1 review
4 helpful votes
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I get the fact this new virus has a big effect on shipping and so on. But I bought a 26 color lip pallet the 4th of may and it's already June 2nd and still have not gotten it yet. I had high hopes for this buy due to all the other reviews about this website. I bought something else from the same place/ area the very same day and that item arrived a week and a half later. While nothing on the Shipping progress of the lip pallet. I probably won't buy anything from here again. No point in asking for a refund. Just plain disappointed.

Date of experience: June 2, 2020
New York
2 reviews
12 helpful votes
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Terrible company, lying and misleading. Item took over 30 days to arrive and is literal trash? Scam!

Date of experience: May 20, 2020
Canada
1 review
5 helpful votes
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SCAM
May 13, 2020

100% Scam.
For ANYONE who reads my review. And I hope you do, if you too have been scammed by these horrid people. Contact your federal fraud bureau. You can report this site! Everyone deserves to get their $ back.

Date of experience: May 12, 2020
New Mexico
1 review
1 helpful vote
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Ordered a curling iron 1 month ago. Received a couple of emails saying it's been shipped but still have not received anything. Tracking numbers they provide aren't valid. I usually receive a reply email when I question when it will be shipped however my last email I demanded a refund and said this company is BS. No reply from them.

Date of experience: April 23, 2020
New York
1 review
2 helpful votes
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DO NOT BUY -SCAM
April 13, 2020

Ordered a "curler" fours weeks ago and still no product! Sent an email and no answer! But was charged $33!

Date of experience: April 12, 2020
GB
1 review
4 helpful votes
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Never received item!
April 10, 2020

I ordered hair curler in middle of January it never arrived... emailed them 4 times the first two replies they said my order was lost in transit and they would send another one... still waiting! I've emailed again and they said they will update me on status of my order... they never did... I've now requested a refund but I don't think they will refund me... I did pay via PayPal so might take it up with them... I think it's outrageous companies like this are trading. I do not recommend them at all... stay away from them they just take your money.

Date of experience: April 10, 2020
New Jersey
1 review
7 helpful votes
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I ordered a curling iron/straightner in one, I was provided with several "confirmation" emails and a "tracking number" I've yet to receive my curling iron. I contacted them, they told me they can't do anything about since the post office was in possession of it. Finally today I called the post office and gave them the tracking number I was provided, and guess what?! They never received ANYTHING to ship. This company is a SCAM! They STEAL your hard earned money!

Date of experience: March 24, 2020
Texas
1 review
1 helpful vote
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SCAM!
March 21, 2020

Please don't order anything on this site. I orderer on february 9th 2020 and they never sent me anything. They don't responde my email and they customer service number dont work.

Date of experience: March 20, 2020