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My Brush Set has a rating of 2.2 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with My Brush Set most frequently mention tracking number and customer service. My Brush Set ranks 410th among Cosmetics sites.
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I ordered a wax warmer and a 100 g bag of wax... with all I still have receipts for I have received the warmer not the bag of wax! I've been back-and-forth with the company mind you it's email only! They still keep trying to tell me they sent it and they did not! I've done everything they asked! On top of all that it took 6mths to even get my order when it says it was coming from NY and I live in N. C. DO NOT ORDER FROM them...
Ordered on June 27th. Received tracking number July 2. It is now August 21 and still no items! Every time I email I get the same standard response. The tracking number reflects the label was printed but NOT shipped yet. The phone number on their site is not in service. SIMPLE solution- call FBI FRAUD UNIT and make a complaint. THEN call OIG (Office of Inspector General) and make a complaint. Then provide them the bank info so someone can trace where your payment went. The person that is taking this money fraudulently will be FOUND.
Do not buy from them
If 0 stars was an option I definitely would've chose it. I placed an order on May 12th and still haven't recieved anything even after contacting several times with no response. This site is a joke!
Never recived my order never revived my money back. Fake. Scam. Never again. I have lost my money! Never again!
I ordered product months ago and never received anything. I've reached out to them only to get no response. Do yourself a favor, ignore those comments that rate this company with 5 stars. This company is a SCAM! If you have any questions, check out FACEBook and the hundreds of people that never got their items.
I ordered a wig grip band and two facial cleanser machine at the beginning of June, i tracked the package and spoke to USPS and they advised me that the company only created a label on June 12th and they do not even have the item. This is a total scam and i wish i had read the reviews before i ordered these things. SMDH The Better Business Bureau needs to get involved.
Ordered a nail kit on 4/30/20, never received any product or tracking information on my order. Only about a 100 emails with discount codes and other product info. Now I need to contest with Discover to get my $ back. Automated answer to email is BS and does not say anything. They never respond after the first "auto" response. DO NOT ORDER ANYTHING FROM THESE PEOPLE!
I ordered a face spin brush from them and they gave me a face sponge! I contacted them saying that I wanted a refund. They never responded. I've sent many emails and messages in the span of the two months since they gave me the wrong item and I've heard nothing. HORRIBLE customer service. Do not order from this place
I wrote a bad review of not receiving the product after 4 months and even Paypal tried to get in contact with them. After leaving a bad review, GUESS WHAT? I received the product, well 1/2 of my order, within the next few days. So, I am wondering if I leave another bad review will I receive the other 1/2 of my order? Let's hope so! Grrrr... don't buy from them. Terrible experience!
I received a tracking number immediately after placing my order. I watched it for 15 days, It showed that a shipping label had been printed, and that the package was never picked up., I contacted the company with my questions. I was told that I would receive a reply in 1-2 business days. After 11 days of hearing nothing back. I sent another email asking for my money back. Had I looked for reviews before placing my ordered I would have not placed an order. I now wonder if there will be solution.
I ordered an item for my fiance after seeing this site praised on a video. I waited a full month before looking at the tracking but the item had not even arrived to be shipped. I emailed the team about the item but never received an email back. I learned my lesson to NOT order from this company.
I ordered about 50 dollars worth of items on april 21st and still haven't even received an email on my whereabouts of the package. I tried calling the customer care line and the number is disconnected. I sent an email on May 11th and finally got an email back on May 20th from them saying my package was unfortunately lost in transit and that if they don't see that the package did not move by the end of that week, they would reship my order.The day after i got the email, I decided I did not want my order, instead I wanted a full refund. So I asked for one on may 21st and still have not heard back from them. If I were you, I'd stay far away from this website and make sure you read reviews from multiple sources before buying from any websites. These people are nothing but scammers.
I get the fact this new virus has a big effect on shipping and so on. But I bought a 26 color lip pallet the 4th of may and it's already June 2nd and still have not gotten it yet. I had high hopes for this buy due to all the other reviews about this website. I bought something else from the same place/ area the very same day and that item arrived a week and a half later. While nothing on the Shipping progress of the lip pallet. I probably won't buy anything from here again. No point in asking for a refund. Just plain disappointed.
Terrible company, lying and misleading. Item took over 30 days to arrive and is literal trash? Scam!
100% Scam.
For ANYONE who reads my review. And I hope you do, if you too have been scammed by these horrid people. Contact your federal fraud bureau. You can report this site! Everyone deserves to get their $ back.
Ordered a curling iron 1 month ago. Received a couple of emails saying it's been shipped but still have not received anything. Tracking numbers they provide aren't valid. I usually receive a reply email when I question when it will be shipped however my last email I demanded a refund and said this company is BS. No reply from them.
Ordered a "curler" fours weeks ago and still no product! Sent an email and no answer! But was charged $33!
I ordered hair curler in middle of January it never arrived... emailed them 4 times the first two replies they said my order was lost in transit and they would send another one... still waiting! I've emailed again and they said they will update me on status of my order... they never did... I've now requested a refund but I don't think they will refund me... I did pay via PayPal so might take it up with them... I think it's outrageous companies like this are trading. I do not recommend them at all... stay away from them they just take your money.
I ordered a curling iron/straightner in one, I was provided with several "confirmation" emails and a "tracking number" I've yet to receive my curling iron. I contacted them, they told me they can't do anything about since the post office was in possession of it. Finally today I called the post office and gave them the tracking number I was provided, and guess what?! They never received ANYTHING to ship. This company is a SCAM! They STEAL your hard earned money!
Please don't order anything on this site. I orderer on february 9th 2020 and they never sent me anything. They don't responde my email and they customer service number dont work.
Answer: I can't answer the "why" you didn't receive it, except they are horrible "people", as well as liars. I just wanted to see if you may have used PayPal? I have opened a case, through PayPal, against this place, and intend to get my money back! They also sent my "your order has shipped", but any idiot with postal service software at their business can lie about it and slap a tracking number on something. It still never made it to a post office.
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