MyJewelryBox

My husband purchased the wedding ring sets from this company. When I opened the box up, I realized that 3 side stones are missing on the both rings. It's utterly impossible, but it happened.
Immediately my husband visited their customer service page, got return number and returned the sets to fix.
We even have no idea how long it will take to get the ring back because it took almost 3 weeks to get them from his order. We are going to have a wedding party next month and we would feel embarrassed if we couldn't get it back by then.
We were so looking forward to get the rings and they ruined our happy and romantic moment of our marriage life. I don't recommend anyone to buy any jewelries from this company.

The web site is somewhat easy to navigate.

Full 360 view of merchandise not availabe, so you never know exactly what you are purchasing.

Web site/registration unavailable unless during business hours (meaning orders cannot be placed; Accounts can not be updated, etc.)

Had to contact them multiple times to get progression for my order.

Only AFTER purchase transaction was complete did it notify me of the additional TEN business days it would take to deliver my order. (Not the "1-2 days" as is clearly indicated on their site)

When the order arrived, it looked tacky and cheap. Not at all how it was displayed online. Mislead to believe it was something else altogether. Incredibly smaller than expected, even after reading the dimensions, weight etc. previously.

For the price I paid it is absolutely extorntionate.
Will not be returning for purchase again.

If you want cheap jewelry for top dollar, then this is your site.

I've never purchased jewelry online before and was very hesitant to do so. There's a customer service representative named Lee that made the process easy and pain free. He explained everything a person would need to know about diamonds, the cut, clarity, carat and color. After searching on the site for the perfect engagement ring, Lee processed my order and it arrived within days. My fiance loves the way it shines! I'm already searching through the site for a wedding ring. A+ service!

Bought a ring from this company. Was very pleased. 2 months later a diamond fell out. I just dismissed it and blamed it on my GF being reckless. 2 months later another diamond. Again i blamed it on my GF. Sent it back to the company to repair. 2 MONTHS went by without a call email nothing. After the 3 month called the company and spoke to a supervisor who told me that the style of ring i order is no longer carried and they couldnt tell me how long it would take to repair. I ordered them to send me my ring back with a tracking number. Have not received a tracking number. I definitely feel a suit en route. What poor customer service!

I ordered a beautiful Engagement ring for my girl friend 2 month ago and it was everthing i expected and more. I was hestitating at 1st to buy a $2500 ring on line but with the easy return policy i figured i had nothing to loose really. The ring came into a very nice box as shown on their site and the Gemologist Certificate which made the whole deal official and accepted by my insurance company. I would recommand this site to anyone and will definitly shop again@ myjewelrybox.com:-)

I have had 2 really good experiences with this site. Once for a mother's day gift and once a Valentine's Day gift for my girlfriend. In both cases, being "a guy", a had no clue what to choose or what my mom or GF would like. While the site is really pretty and very easy to navigate, before spending $200, I wanted to make sure. So I called the customer service number, and I literally spent 30 minutes or so on each occasion with someone who really knew their stuff. She asked me about age, size, taste, style, etc before my final selection. Once that was done, shipping was next day, packaging was really nice, and I had 2 VERY satisfied people in my life (who had no idea how much the items cost; they look more expensive than they cost!).

Bought a ring from them, later the top diamond cracked twice, sent it in, and after a month of not hearing anything, I email... here it's still just sitting in their warehouse. Two weeks later they ship it to canada to be fixed, then they tell me two more weeks. I call two weeks later, again... 2-3 more weeks. Finally after 2 months of them having it in their hand... I get an email saying I'm getting the ring back and it's all fixed. Ten days later... nothing! I email them for the 5th time (and multiple calls too) and ask what is going on... again... they tell me it's sitting in their warehouse and they don't know why they haven't shipped it yet but said they told them they have to ship it today... I'm not holding my breath. I have never been treated like this before from any company! They are terrible! 2 1/2 months later... still no ring back. A little embarrassing when people hear you're engaged and they ask to see your fiance's ring... and it's not on her hand!