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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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I have had fun researching the family history. Although I have not reach out to anyone I plan on it in the near future.
Recibo cientos de datos e información que me han valido mucho para la construcción de mi genealogía.
Im großen und Ganzen hab ich viele Ahnen gefunden von deren Existenz niemand wusste. Jedoch gibt es dennoch sehr viele Fehler weil viele Nutzer nicht ordentlich eintragen.
Wiele lat temu zacząłem tworzyć Drzewo Genealogiczne Rodziny Gebel/Göbel.
Wybrałem Myheritage, gdyż uznałem, że jest to najlepsza platforma do tworzenia mojego drzewa genealogicznego. Dzięki Myheritage, jej funkcjom, mogłem łatwiej rozbudować moje drzewo genealogiczne.
Jestem bardzo zadowolony z Myheritage i polecam ją wszystkim osobom tworzącym swoje drzewo genealogiczne.
Der Kundendienst ist 10/10 und sehr Hilfsbereit. Ich habe ausversehen ein 12 Monatiges Abo gelöst obwohl ich nur ein DNA Kit wollte. MyHeritage kam mir ein bisschen entgegen. Trotzdem muss ich sagen das es ziemlich verwirrend ist mit den Angeboten oder dem Automatischen verlängern nach dem Probeabo.
Jag kollar varje dag vad MyHeritage erbjuder. Det är fantastiskt roligt!
Always great Information so nice to look back on the people that made it possible for us to be here today. And interesting to see what they did.
Stak van moeders kant gaat gied vooruit.
Vaders kant stopt bij grootvader
In a nutshell, it works well. Value for money, maybe a 7 out of 10, after a while I found I would need additional add ons like Newspapers to get the full picture which incur extra fee's. To create the basic tree My Heritage works very well, to add all the leaves takes much longer and needs more $$$ spent. Starting from scratch the building of a family tree can be a rewarding experience, as you get deeply involved this site has some limitations, still I consider it a useful site to be connected with.
Rencontres inattendues et merveilleuses. Surprises. Si je n'avais pas eu MyHeritage je n'aurais jamais fait autant de découvertes sur ma famille.
I am very happy with the matches sent to me from My heritage. In general am am please with the search functions of the website
Many times I have been over my family genealogy. Just when the tree is finished a new root pops up. I guess the tree is never going to stop growing. I could not tend my forest without My Heritage. I am an arborist sometimes. I find an inconsistent root that needs moving. More times than not, new shoots are discovered by the Heritage genealogists some where in the news, or in an archive. I wish someday I could figure out how to make the tree branches look pretty with a leaf here or there and still be readable.
After spending $700 to improve MH for 2 years, I still can't view many of the hints without "up-grading" my subscription. What a waste & disappointment.
Great service. Great, company. Would not use another company
I wanted to merge two large trees on My heritage. Instead I have ended up with 2 large and 2 small.
Yes they are all trees I had created over the years but now I keep getting hints for the older smaller ones which Zi don't want.
I enjoy spending hours sifting through many the suggested members of my ancestors. It keeps me off other social media sites, lol. Over a few years I have grown my family tree to be many thousands of people now.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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========== Deutsche Übersetzung ==========
Sehr geehrte/r Wer K,
Vielen Dank für Ihr Feedback.
Es freut uns zu hören, dass Sie die Suche als einfach und treffsicher empfinden! Da Sie uns jedoch nur einen Stern gegeben haben, würden wir gerne mehr über Ihre Erfahrung erfahren. Falls Sie Verbesserungsvorschläge haben oder auf ein Problem gestoßen sind, kontaktieren Sie uns bitte unter [email protected]. Bitte fügen Sie einen Link zu dieser Bewertung als Referenz hinzu.
Vielen Dank im Voraus.
Mit freundlichen Grüßen,
Samuel
MyHeritage Kundenbetreuung
========== Original English Message ==========
Dear Wer K,
Thank you for your feedback.
We're glad to hear that you find the search easy and accurate! However, since you gave us only one star, we would love to learn more about your experience. If you have any suggestions for improvement or encountered any issues, please contact us at [email protected]. Kindly include a link to this review as a reference.
Thank you in advance.
Sincerely,
Samuel
MyHeritage Customer Care