MyHeritageReviews 6,486

I would be able to enjoy My Heritage but for the the issue that is plaguing me and probably many others as well. My eyes are changing as I age and I find that My Heritage is too harsh on them. There is not enough contrast and the use of too much faint black/light grey text. It limits how long I can spend working on my genealogy or even researching. I know that I can change the contrast on my computer but when I do that then it makes the faint text to diffult to read comfortably. Additionally, I find that the smart matches matches are problematic, as well. I work on a laptop and I find all the scrolling and the faint text on those pages tiresome and I rarely go to that area so my smart matches add up over time. What I do greatly enjoy about My Heritage is the new cousin match. I find that while I know that these folks are close matches I don't always know the how they match. I find the cousin match exciting to work with and look forward to more cousin matches Another thing that I would find helpful is the ability to make visible notes that on the front page. For example, I would like to be able to separate my matches into paternal and maternal by color and then make a visible note on the match page at to how they match. For example, if they are a Smith ancestor I would like to make a descriptive statement as to how they relate in addition to using the colored dot. This allows for a visible quick reminder of how they relate and I can move on to the next match if I want to work in another family. So, visible notes are most helpful.

I ordered two DNA kits from an email offer, not paying attention that the email address was not the one linked with my subscription and tree.(email used to help fellow genealogists) The response helped clarify how I will attach the kits to the correct TREE and that I can cancel the free 30 day offer that automatically started under the other email address.
Side note; at the sale price and new features on the DNA results, I went ahead and order TWO more kits sucessfully right from my subscription site at the top of the page.Delivery was very prompt.
I know better, just had a silly moment. Never hesitate to contact MyHeritage, they are very good with customer service. I'm a long time subscriber since their start up!

J'aime beaucoup mon experience Heritage! Mes petits-enfants m'ont demandé de faire ma génétique et mon histoire de vie. Je trouve de la parenté éloignée reliée au nom de famille. Je suis très surprise de votre force professionnelle. J'ai trouvé des parents autochtones, des parents outre-mer et mon ADN santé va compléter ma recherche qui est très impressionnante pour mes descendants. Je ne croyais pas pouvoir aller aussi loin. Merci beaucoup.

I do find that the majority of functions on MyHeritage are logical and easy to use, particularly when compared with other sites. This is important when building your tree and ensuring the information is easy to store easily and appropriately, and then to subsequently find and access. Then it is important that a site has the data to help you find and define one's ancestors and in the main, MyHeritage has a wealth of information which is again, easy to access. Overall my experience has been very good - I'm yet to really get value out of going down the DNA route, but I need to read and understand some of the information provided on the site to go deeper into this.