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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Rubin was very kind and patient throughout the whole process. He explained everything clearly and made sure I understood every step. His professionalism and friendly attitude made the experience perfect from start to finish. Highly recommended
C'est très pratique pour les recherches généalogiques. Mais l'abonnement reste un peu cher pour des gens qui, comme moi, n'utilisent ce site que de façon sporadique.
I was very impressed how quick it was to sign up for you full package and how quick l was able to access it l found it very good and find it very hard to put down as now l can access all the facilities that are available so thank you
My knowledge of DNA has been limited to reading about the foresic work I have read about or heard in the news. My father was educated in the UK in the 1920-30s and had spent a large part of his young life here and I knew he fell in love with an English woman but was not allowed to marry, firstly I wanted to know if I had any siblings, and secondly as my children who are born in England I wanted them to know our lineage and to my grand children, But you always worry as to what you will find! And how to go about it.
MY Heritage I found are approachable and efficient. Te whole process was simple and you actually get response from humans not robots!
I was initially impressed with the new ancient origins feature and am still now even more certain of my origin by using this. In fact what I previously knew from before has now been practically confirmed to me so I am very happy about this. However, upon further investigation and navigating the same way as a few years ago whilst using the site, I discovered another feature which is crucial proof to my connection to a certain group of people is no longer available. It was the subtribe group and had very important information showing their religious tribes and already displayed how them and I are connected. I feel cheated now. This is all because of a written law wrote by men, not by the God of my people. The tribes and identity or rather the blood connection would pass through the father originally, not the mother. If you can get this feature back up then you will receive a 10 out of 10 from me and probably many others who think the same. I need you to restore this feature.
My heritage has given me greater knowledge of who I am, where I come from and the possibility of getting to know people I had no knowledge of.
Dry good 99 % accurate so far, some information from acceptable trees are some time crossed between family members! I will soon take a full subscribes to do my family omn my father side who came to Canada in year of 1641, I look foreword to it! Thank you!
When I open review it starts to download with the correct title and then when it opens the site is blank!
I have reported this several times. It only happens on 'My Heritage" site and nothing else.
This does not happen every time but about 25% of my reviews are like this?
Je n'avais aucune idée de mes arriere-grands parents maternels avant de commencer mon arbre sur MyHeritage. Maintenant je connais leurs noms et celui de nos ancêtres parfois sur 10 générations. C'est affolant et passionnant.
MyHeritace help me get to history of my famylies. I am contented with program, i achieved useful results.
Amazing. I find a lot of details for my genealogy. Very precious, very good!
I am amazed how my heritage frequently update dna matches and data.
Very good additions to my Family Tree intersting branches which I did not know about. Some difficult to verify but never the less interesting. Would be more so when Ifind a way to verify connections in Austrailia and Canada. An austrailian link has proved successful and opened up some interesting branches
MyHeritage employees have been very quick to respond, but the explanations could e more pertinent to my issues.
Nous sommes un groupe du même nom de famille et nous travaillons ensemble pour construire nos arbres. Nous utilisons le même support, c'est idéal.
Excellent service by someone who wanted to help resolve the issue (after repeated attempts over last 6 months).
I was able to find distant relatives quite easily, I really enjoy the research involved in building my family tree.
Basically, I think it's a good program - but for searching for data, I think Famylisearch is better. The best thing about this program is that no one else can access the family tree you've created. It works very well to show matches with other researchers, so it's much easier to decide whether you're on the right track with your research or not. I like that the program puts the matches together smoothly despite the names entered in different languages. However, for example, when entering data, it would be much easier to enter the date continuously, not this year-month-day system. Overall, I'm very satisfied with the program.
The MyHeritage program is awesome except when FTDNA transferred my tree and your program acceptance my pictures have been lost. Not happy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members