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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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Spain
1 review
0 helpful votes
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My experience
July 1, 2025

I have family in different countries and my experience in Spain was imposible to find anything because the civil war.

Date of experience: July 1, 2025
Poland
1 review
0 helpful votes
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Finding New Family
July 1, 2025

Feel like being detective discovering ancestors and alive ones

Date of experience: July 1, 2025
Nevada
1 review
0 helpful votes
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Not very useful
July 1, 2025

Not very useful for the cost of a subscription. I have not found one unique document.

Date of experience: July 1, 2025
France
1 review
0 helpful votes
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I recently received a notification from MyHeritage about one Ancestor who emigrated from France in Year 1890 and settled in Oregon.
The information was extracted from a very local newspaper. In many instances, MyHeritage has provided my family tree with useful data that go beyond births, weddings and deaths.

Date of experience: July 1, 2025
Denmark
1 review
0 helpful votes
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When confirming match and save information, it doesn't save the information and I have to do it all again.
And doing consistently controlled I have to scrolls through all before going to doubles. It will be easy and good if there was a roll curtain to choose from.
And if a datakonflikt showed up whit the match or person it will be easier to correct, And it is annoying when my grandmother in my tree is called ex wife of someone or someone ants, I want my ancestors relationship named correct not as others relationship

Date of experience: July 1, 2025
New Zealand
1 review
0 helpful votes
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Wonderful experience
July 1, 2025

Easy and fully comprehensive access to data inconjunction with ancient origins and other sources I am to do my family tree back to ancient Mesopotamia. I am now writing my book! Thankyou my heritage, teresa.

Date of experience: July 2, 2025
GB
1 review
0 helpful votes
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Sometimes very good but can be exhausting at times when trying to move from one person to another when you have looked at a dozen records or more on the Family Tree, the data tends to freeze.

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
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FAIRLY EASY TO USE.
July 1, 2025

IF YOU SEND ME A PERSON WHO IS ON MY FAMILY TREE, PLEASE ALLOW HIS RELATIVES TO BE ADDED TO MY TREE IN ONE CLICK.

Date of experience: July 1, 2025
Mexico
1 review
0 helpful votes
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Fascinante
July 1, 2025

Una experiencia maravillosa, cada día aparecen más y más familiares, es como el libro de Arena de Jorge Luis Borges.
Es asombroso.como ya he dicho.
Fascinante

Date of experience: July 1, 2025
Portugal
1 review
0 helpful votes
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Astonishing!
July 1, 2025

One of the best worlds we can discover!
Memories are eternal...

Date of experience: July 1, 2025
Chile
1 review
0 helpful votes
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I am very grateful and happpy for all the help you have given me regarding my antcestors. The informations about thenm has been very useful and very surpriing. I have shared this information with all my relatives. Thank you very much MyHeritage.

Date of experience: July 1, 2025
Chile
1 review
0 helpful votes
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Bien lo del ADN, pero pregunté por posibilidad de enfermedades como diabetes o enfermedad coronaria y solo lo dan para personas con más de 90% europeos y nosotros somos una mezcla absoluta

Date of experience: July 1, 2025
Nevada
1 review
0 helpful votes
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My Yearly
July 1, 2025

My Heritage called me to upd my info for another year. I explained I could not afford it as on SS and the Rep helped me to get a lower price so I could continue to use it. They are great and will be there for you if you need them. Just let them know your issue. Thanks again

Date of experience: July 1, 2025
Canada
1 review
0 helpful votes
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I am constantly receiving emails from MyHeritage with records of my ancestors in census data, marriage registries, death indexes and more. I would normally have to do all this research on my own but MyHeritage delivers it on a silver platter. In addition, there are links provided to other members who have the same ancestors but often have details different from my own. A win-win!
So happy that I enrolled with MyHeritage.

Date of experience: July 1, 2025
Argentina
1 review
0 helpful votes
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MyHeritage review
July 1, 2025

Si puedes suscribirte al paquete Premium, no dejes de hacerlo! Muy recomendable!

Date of experience: July 1, 2025
France
1 review
0 helpful votes
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Plutôt bien!
July 1, 2025

Efficace mais il manque un onglet doublon afin de les supprimer et éviter les erreurs

Date of experience: July 1, 2025
France
1 review
0 helpful votes
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Excellent
July 1, 2025

Je suis passionné par ce site, il est excellent à tous points de vue.

Date of experience: July 1, 2025
Nevada
1 review
0 helpful votes
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Subscription
July 1, 2025

I am not renewing the annual subscription for my Family Site because my Family Tree Builder database is more current, but it got contaminated by the unexpected sync update by the "old" Family Site database due to the "NO" sync glitch during my backups between two devices. My Family Tree Builder had the setting for NO Sync. It appears to be a software glitch that changed the NO Sync to Sync while I was doing the copy of the database between my desktop computer and my laptop. I might decide to "update" my Family Site after I have fixed my Family Tree Builder database by the end of this summer if it is worth the cost to sync it to my Family Site.

Date of experience: July 1, 2025
Poland
1 review
0 helpful votes
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Jestem członkiem MyHeritage od około 7 lat i dzięki temu uzyskałem bardzo dużo informacji o swoich przodkach i ich bliskich oraz dalszych krewnych. A także o innych interesujących mnie jako historyka osobach. Na swoja stronę wchodzę kilka razy w tygodniu, szukając nowych informacji. Szkoda tylko, że czasem wpisując dane imię i nazwisko, rok urodzenia i zaznaczając pole dotyczące dokładnego wyszukiwania pokazują się zupełnie inne nazwiska, co nie zawsze da się wytłumaczyć faktem, że rzeczywiście niektóre nazwiska były przekręcane i te same osoby są różnie zapisywane. Niemniej polecam wszystkim osobom szukającym swoich przodków zapisanie się do MYHeritage.

Date of experience: July 1, 2025
GB
1 review
0 helpful votes
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Strong and consistent service
July 1, 2025

As implied in the title regular updates and good access to data sources

Date of experience: July 1, 2025