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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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My problem is that it is not easy to correct wrong information in MyHeritage portal
I'm using MyHeritage already for many years and discovered my family history starts from people moving from Portugal and Germany to The Netherlands Great to find matching data from various other familytrees in MyHeritage
I like the interface of MYyHeritage, it's very easy to edit. If I can, something that could be improved is the tree organization, for example if I want to have a tree of my family, I cannot, because MH makes only a global tree of all persons that I have. In Geneanet, for example, you write the name of a guy and geneanet can produce the tree of THAT guy, only of that guy. I cannot make something like this with MH
Ty so much
I would like to get one more time the result of my ADN test, that I don't find. Thank you very much
I have been using MyHeritage for many years; now I'm getting a little too old to be bothered at times, but I try to keep up nevertheless.
I have parents from Russia and Poland and I am aware of the difficulty of gaining information. However my father was in England for many years before coming to Australia, yet information on his emigration is low. The other side of the family are from England, and this website has abundant information supplied on a regular basis via notifications. I have to search separately within Australian departments and archives for relevant information. The Anglicisation of foreign names is overwhelming and it is difficult to guess what the original name was changed into. Heritage is a long process with so many twists an turns, it maybe better than a crime novel. I will persevere.
Easy to use and update although scrolling through the family tree(s) can be frustrating and slow in the available formats
I learned more about my family and their history them I expected. And every day there a more Information.
Having used My Heritage for many many years, it is easy to use, has many great features and often questions an entry as you enter it, as in asking this a new person or an existing one. Has many features that tells of mistakes eg too old/ young to be a parent or still alive. Far too many great features too mention here. Give it ago and explore the many great things to help us along the way. The only draw back is the cost, quite expensive but most of them are unfortunately.
On my iPhone, my tree has disappeared.
Also on my iPhone, any matches that I get are in a foreign language that I do not understand. Possibly Eastern European.
I have emailed support but the site is not monitored. I spent money that I can ill afford on my subscription, but it is useless to me.
The time is approximate up to present.
Can't fault MyHeritage in what they offer their customers:-)
A lot of information in one place. Good lay out. Like it a lot that there is option for Latvian language.
Need contact to resolve false info
Has my father listed as my uncle in discoveries when he is listed correctly in tree
Well, it's very Interesting on how My ancestors got Started through so Many places, and How they've came To be!
I look forward to checking my phone several times a day to see who else I can check to see if MyH have found a potential member of my extended family. 😀 Only advice I have for people is put in as much information as you can into the discovery search, or you will get hundreds of possibles, which for a new 'detective" like me, takes hours to go through. Plus in discoveries, look at 'relations' over 'value'. Lastly if you can, do the DNA test. MyH great for potential Canadian or American ancestors 😀
Happy family detective experiences
While trying to understand how to put in census records there are a lot of steps, say the 1910 census record.
Step 1: Find the record.
Step 2: Enter the information in the Facts tab. Step 3: The Citation (Source, URL, Confidence, Date (so why a second date) well for the end date of enumeration, then lastly Text from Source.
Step 4: Citation Notes, what goes there, well at the bottom of the census record, Household, and here is where I listed the Relation to Head. So, don't by bashful just identify what you have in question of and send it to them and you will get a reply in less than 48 hours.
Very interesting journey finding relatives and ancestors I never knew existed.
My Heritage is great for locating more distant genealogical connections.
Anything of any use is behind a paywall. When paying for the dna results it should state very clearly that this is all you will receive and if you want to investigate your family tree it will cost more money
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members