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MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.
With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.
The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.
MyHeritage Reviews Summary
MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.
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Beaucoup d'informations certes mais il faut savoir faire le tri
Ported the DNA kits I manage to MH and have got a lot of new matches. I also use Family Historian and this provides MH hints so having a subscritpition helps a lot.
Excellent service, easy to navigate the site, easy to order dna kit
Ich bin ansonsten sehr zufrieden aber mit Plausibilitätsprüfung nicht so.
Es gibt Punkte was wirklich sind aber anscheinend nicht so angenommen werden.
Mein 1. Mann war um 38 Jahre älter.
Die Geb.Daten zwischen Katharina Oberländer und Stanislaus Prislan sind leider nicht
Anders diese sind auch im Arolsen Archiv zu finden.
Dann gibts noch Punkte was ich selber noch erarbeiten muss,das ich gewisse
Matches noch nicht bestättigen kann.
Sonst ein großes Lob meinerseits.
Danke LG Gertraud Sabanovic
Fast, extensive and helpful. I will recommend you. I am satisfied with everything
Mit eher dürftigen Unterlagen sind wir mit unserem Stammbaum angefangen. Nach nunmehr fast 3 Jahren kommen immer mehr Daten zusammen und aus unserem schmalen Stamm ist eine riesige "Buche" geworden. Wir sind wirklich stolz auf das Ergebnis. Vielen Dank an MyHeritage!
Finding our roots is a must in our life.
I never thought it was possible to go back so far in time and with such precision. My Heritage has helped me find relatives that I didn't even know about.
It is very good tool for your family research. You get, what you paid for.
Bought as a gift so not used it yet!
However the package arrived earlier than expected.
Happy to say that you told me a way for easier check the matches
It's been very interesting to research members of my family and finding out how far back I can go. We are reliant on others putting up information, which you match to your tree, sometimes there are difficulties but generally it's been so much fun
The my heritage platform is an easy to operate system allowing cross checking with other family trees.
I got some good information about the history of my family hopefully I'll find some more
Professional genealogists, and/or serious amateur genealogists, are a demographic group that needs to be considered differently in your protocols for fraud protection of sites, collaboration and DNA uploading. Many of us manage well over 20 accounts. Your two step verification is a very real problem for international collaboration. Your collaboration limits one to collaborate with only 20 persons. Your uploading of DNA restrictions to when a kit was purchased is ridiculous because people die and cannot redo a test, and older persons will never give money a second time. PLEASE PLEASE make things easier for those of us who are seriously behind DNA and genealogy and are your best salespersons!
Je wordt goed op de hoogte gehouden met links naar bloedverwanten
Easy to use they keep in touch with you and you can check how far they have got with your DNA sample.
Finds relations but does not keep tree aligned so double ups of people occur and one line has to be deleted. The problem is exasperated by duplicate names throughout family lines and if not direct family it is hard to untangle the families. More experience may eventually help.
I love using MyHeritage and learning about my family history which I was always completely in the dark about. This service has opened up a new world to me. I have also called in to use their live customer service. The help I received was amazing! The rep was very knowledgeable and patient. He spent all the time I needed to help me better understand the MyHeritage system. He was a great listener and was able to answer all my questions. It is great knowing the agents are always there in case we need them. They really know the service inside and out.
I had couple small issues with 2 accounts, customer service was so helpful getting them combined for me.
I tried Heritage and then canceled. A year later, I tried again and also had my DNA done. It has been very helpful finding information on my family! The newspaper options are great. I realize that I had not given them a chance on my first attempt.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members