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MyHeritage

4.4

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From the business

MyHeritage is the leading global platform for family history discovery. It enriches the lives of people worldwide by enabling them to uncover more about themselves and where they belong.

With a suite of intuitive features and innovative products, MyHeritage creates a meaningful discovery experience that is deeply rewarding. Users build family trees and discover new information and relatives through advanced matching technologies and billions of historical records from across the globe. MyHeritage also offers an affordable at-home DNA test revealing an ethnicity breakdown across 79 ethnicities and 2,114 geographic regions, and AI-powered features to repair, colorize, and animate old photos.

The MyHeritage platform is enjoyed by tens of millions of people around the world who treasure and celebrate their heritage. MyHeritage offers full privacy controls and is available in 42 languages.


myheritage.com
Founded in 2005
Lehi, UT, Israel
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MyHeritage Reviews Summary

MyHeritage is generally well-regarded for its user-friendly platform and extensive database, which many customers find invaluable for tracing their ancestry and connecting with relatives. Users appreciate the regular updates and the powerful search capabilities that facilitate discoveries. However, concerns arise regarding customer service, particularly related to billing issues and the difficulty of reaching support. Some users have reported feeling overwhelmed by the volume of information and have encountered challenges in verifying data. Overall, while the service is praised for its features, improvements in customer support and communication are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

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Finland
1 review
0 helpful votes
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Hyvin tyytyväinen
February 13, 2025

Runsaasti mielenkiintoista tietoa vanhoista sukulaisista. Kiitos!

Date of experience: February 10, 2025
Canada
1 review
0 helpful votes
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When MyHeritage finds a record of someone who already appears in records, they notify me of the match so I can confirm that my record is correct and add any additional information from the matching record, as well as add more family members to my tree.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Expected more
February 13, 2025

The breakdown of the areas my DNA is from I already knew most of. My I guess I expected more details of percentage of Indian and other of my heritage.

Date of experience: February 10, 2025
Arizona
1 review
0 helpful votes
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Informative site
February 13, 2025

I'm not sure what prompted a review, but I've gained some history through this group.

Date of experience: February 10, 2025
Sweden
1 review
0 helpful votes
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Fascinating to find out so many things
February 13, 2025

There are two sides to this, finding out your ethnic origin, and also tracking the spread of your ancestors across the generations. I think all people should do at the very least a DNA analysis, and see what they're really made of. After that if they wish to do a tree, it is completely their freedom to do so. Personally, I started with a tree and then did the DNA. I've continued to progress my tree, although it has slowed down a lot now. I still hope for further findings in the future.

Date of experience: February 10, 2025
Canada
1 review
0 helpful votes
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I used MyHeritage to build my genealogy database which now has over 41,300 entries.

Date of experience: February 10, 2025
Canada
1 review
0 helpful votes
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Fantastique
February 13, 2025
Updated review

Je suis membre de My Heritage Premium depuis 2009 et très heureux de l'être.

Date of experience: February 10, 2025

Fantastique
August 27, 2024
Previous review

Très satisfait service impeccable et toujours prêt à intervenir.

Date of experience: August 17, 2024
Germany
1 review
0 helpful votes
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Nie warto wykupywać abonamentu
February 13, 2025

Kupiłam abonament, po zakończeniu abonamentu nie mam dostępu do konta, jest wszystko zamglone.Wczesmiej przed wykupem był dostęp, nie polecam wykupować abonamentu

Date of experience: February 10, 2025
Tennessee
1 review
0 helpful votes
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Enjoyable and Entertaining
February 13, 2025

My experience with MyHeritage is enjoyable, entertaining, and quite addictive. Finding out relatives from times past is informative and interesting. I not only have my relatives in the tree, but I have researched my wife's family as well.

Date of experience: February 10, 2025
Austria
1 review
0 helpful votes
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Die Rückmeldungen von bisher unbekannten und entferntesten Verwandten haben dazu beigetragen, dass mein Stammbaum von ca. 50 auf dzt. Rd. 250 verschiedene Personen gewachsen ist. Dabei habe ich viele Nebenlinien bewusst nicht erfasst.

Date of experience: February 10, 2025
Sweden
1 review
0 helpful votes
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Nya upptäckter
February 13, 2025

Hittade en adlig gren som jag inte haft en aning om. Farmors mor sida. Hon berättade inte det ens för sina barn.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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My Heritage has helped me compile a Family Tree that is full of interesting information. This has been achieved by historical records, Smart matches, DNA finding past and present family lines all around the world.
Amazing Voyage of Discovery, which has been educational and enjoyable with the occasional incredible stories of survival.

Date of experience: February 10, 2025
Texas
1 review
0 helpful votes
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Very Helpful
February 13, 2025

The Smart matches help confirm my info, provide more precise info, and often lead to adding previously unknown relatives. The site constantly looks for new contacts, relatives, and info for my research and makes their findings available. On occasion, they share events like anniversaries, birthdays, etc for your family which often also reveals new info. The site works for you even when you are not working.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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It is fascinatiing
February 13, 2025

I love doing the research and finding new connections. I also like using the photo colour, enhance, etc.

Date of experience: February 10, 2025
France
1 review
0 helpful votes
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Super
February 13, 2025

Seulement quand on écrit pour contacter certain créateur d'arbre, on n'a pas de réponse; dommage

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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Finding family
February 13, 2025

I have found a lot of family finding it hard getting information on my father looking forward to looking and finding info this site is very helpful

Date of experience: February 10, 2025
Switzerland
1 review
0 helpful votes
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Too much informations
February 13, 2025

I'm buried by the amount of matches, so I'm going to restrict the number of ancestries I follow. To focus only on those, too few, that concern me directly.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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Excellent Service
February 13, 2025

Had a phone call from a very nice man about updating My Heritage, I didn't know if I want to do it but talking to him he did me a great deal and then made the price even lower by putting me on a pensioner price for a year.

Date of experience: February 10, 2025
GB
1 review
0 helpful votes
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I've met a cousin on line.
February 13, 2025

It's just waiting for family my age to come on board. It's mainly distance cousins who are looking for their family.

Date of experience: February 10, 2025
Sweden
1 review
0 helpful votes
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Mycket bra sida.
February 13, 2025

Många bra funktioner och lättanvänt. Det enda jag behöver. Toppen.

Date of experience: February 10, 2025