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My Global Flowers Reviews Summary
My Global Flowers is an international flower delivery service that connects customers with local florists in over 190 countries. They offer same-day delivery, a freshness guarantee, and a replacement/refund policy.
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Flowers was very nicen pretty
N staff was always ready to communicate with customers. Im really satisfied with service
Dear Gwangjin Y.,
Thank you for your positive feedback. We are looking forward to working with you again!
Do not order flowers from this company. Worst customer service. Will not deliver on time but will happily take your money.
Dear Amy Z.,
We apologize for delay. We hope that you will still give us a chance to deliver beautiful and fresh flowers to you next time.
This business is very dishonest, and will change your order and will not provide the quality and quantity of flowers when ordering through them online. AVOID THEM!
Этот бизнес очень нечестен, и изменит ваш заказ и не обеспечит качество и количество цветов при заказе через них онлайн. ИЗБЕЖАТЬ ИХ!
Dear Julian S.,
Some flowers may not be available at some point. Therefore, we advise you to check the availability of flowers with the operators of our support service.
However, it is very important for us to deliver a beautiful bouquet to the recipient no matter what. That is why we offer replacement as agreed with the customer. However, as each bouquet is hand-picked by our florists, it may look slightly different from the one shown on the site.
We apologize to you for the situation. We hope that you will give us a chance to deliver beautiful and fresh flowers to you again.
I ordered some flowers from this site a few weeks ago, and when they were delivered, they were wilted and in an unsatisfactory condition, and they literally died within two days. I notified the company, and they asked for photos. When I sent them the pictures, their only response was to deny that the flowers were not theirs and failed to respond to subsequent emails. How pathetic. I will never again conduct business with them and I hope you won't, either. Not recommended.
Dear C W.,
We apologize for this situation.
If for any reason you are not satisfied with the delivered flowers, you can contact us by phone +442035142981 or write us on [email protected]. We will replace them with the similar for free.
They do not deliver what you order and exchange for cheaper inferior flowers. Change chocolates to cheaper option. When I complained and wanted assurances it would not happen again, they wrote me they'd pick up the flowers and refund my money, but my friend would be offended. I never even asked for a refund, just an acknowledgement of what happed would not happen again! Total scam and horrible customer service. If your okay spending over a $100USD for $10-15USD quality flowers and gifts, because "you were warned in the mail about replacements." (from their actual email) then this is the place to throw away your money ;) Buyer Beware!
We apologize for this situation. We hope that you will give us a chance to deliver beautiful and fresh flowers to you again.
I ordered a bouquet for my girlfriend in Luxembourg, unfortunately the operator called and said that some replacements would be required, they offered a choice of several flowers, it's very convenient that you can choose what to replace with, it's a pity the choice was not very big. But in the end they collected this! My girlfriend was thrilled!
Dear Alexander E.,
Thank you for your positive feedback. We are looking forward to working with you again!
Ordered a day ahead of time. Didn't get there until an hour after closing time (9pm instead of 8pm). Ordered a huge colorful bouquet of roses in 8 colors; they sent only dark red, pink and yellow. Ordered two brown bears; they sent one white bear. Ordered a card; no card came. Ordered a grayish opaque vase; the sent an ugly red one. Urgh, never again.
Dear Yael L.,
We apologize for this situation.
In such situations you can contact us by phone +442035142981 or write us on [email protected] within 24 hours of flowers receipt to get refund.
I'm so impressed with this service. Very efficient. On time. Thank you! Beautiful flowers just as pictured and right on time.
Dear Vong B.,
Thank you very much for your review. We are very pleased that you are satisfied with our work! We are looking forward to work with you again!
I ordered a bouquet of flowers for my mothers Birthday. The flowers were beautiful! EXCELLENT JOB GUYS, VERY WELL DONE! Will certainly use again.
Dear ETHAN S.,
Thank you for your positive feedback. We are looking forward to working with you again!
Don't work with MyGlobalFlowers.com. They do not deliver in time, communication is very poor and always with other people who don't know the history of your complaint, and at the end, when they deliver too late (they were supposed to deliver when my wife arrived at a hotel so she can enjoy the flowers during her stay), they refuse to refund. NEVER AGAIN with this company.
We apologize to you for this situation. We hope that you will give us a chance to deliver beautiful and fresh flowers to you again.
Worst florist service ever. Didn't deliver my flowers on Valentines day. Canceled the order at 15:45 while taken too many orders than they could handle. A company that values money higher than the satisfaction of the customer and clearly has no inventory management skills. Delivery starts at 7AM and 9 hours later, they find out they can't deliver. 9 hours it took to do the calculation, on Valentines day.
If you want your flowers delivered on time, or even delivered, I strongly recommend you to look for another "service".
I am being denied a credit note, and I have talked with some of the earlier customers of the website, that never got their money returned. All emails are getting ignored. When I told them I would police report them, I got an email instantly, with a document attached, of which were a template that lacked their own data and was made in WORD. It was simply downloaded from somewhere and provided.
If I could give 0 stars, I would do so.
All in all a disrespectful company, with a non-existent service level.
I would be extremely surprised if this company wasn't just a fraud company.
Dear Jean A.,
We apologize for this situation.
If there were some problems during delivery, you can contact us by phone +442035142981 or write us on [email protected] at any time to get refund.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Dovile L.,
Some flowers may not be available at some point. Therefore, we advise you to check the availability of flowers with the operators of our support service.
However, it is very important for us to deliver a beautiful bouquet to the recipient no matter what. That is why we offer replacement as agreed with the customer. However, as each bouquet is hand-picked by our florists, it may look slightly different from the one shown on the site.
We apologize to you for the situation. We hope that you will give us a chance to deliver beautiful and fresh flowers to you again.