My Global FlowersReviews 52

I am writing to express my extreme disappointment with the bouquet I recently ordered for my anniversary.
I had high expectations for the quality and presentation of the flowers, especially considering the upgrade I opted for. However, upon receiving the bouquet, I was utterly dismayed by its subpar quality and composition. The bouquet delivered bore little resemblance to the exquisite arrangement showcased on your website. Not only were there significantly fewer flowers than promised, but the overall style and composition were far from satisfactory. Furthermore, the included gift card and vase were of equally poor quality. The resolution offered by your company—a mere $25 compensation—does not come close to rectifying the situation. This was not merely a matter of monetary loss but a significant letdown on what should have been a memorable occasion.

I sent an email to their support and received a response from 'Russian Bouquet' (in the Russian language). As a Ukrainian, it's crucial for me to avoid any possibility of supporting the terrorist state. It seems like it's a Russian company, so I'd rather stay away.

P.S. Now I understand why the rating is so low.

Do not recommend. The flowers never got delivered. Delivery says 10 am - 5 pm. At 5 pm one phone call that delivery will happen in 40 min. 40 min passed no call nothing. The delivery person said they called why then there's no call? I had to call myself 3 hours later just to find out that the person can't find my apartment. Is it my job to go look for delivery person? Does the delivery person not own GPS? So because they can't use GPS it's my fault? Not to mention that the person I called was rude and loud. This kind of service is not acceptable for this price. At 9 pm I had work so I couldn't pick up my flower anymore or maybe the delivery person thinks that I stay home all day and do nothing? Should I wait till midnight to get flower delivered? I highly don't recommend it. Lost money, lost time, asked for return money and no return available.

I did not get the flowers delivered to the correct address, even though I show the address I picked was correct. And was refused a refund. I was told i could re order and pay full price for new flowers and delivery. Or go pick them up ( in another country) my self. Not satisfied with this company or their lack of customer service, guarantee, and professionalism. DO NOT RECOMMEND

I haven't received anything, what a scam.
They don't reply on messages, no information on the order, I hope people who are working there are very ashamed of working in a fraud and scam place like this

Very disappointed with this service. I would never recommend them or use them again for international delivery. The flowers were nice enough, nothing special, but the the company is slow to respond and told me they would let me know when my daughter's birthday flowers were delivered. They never did. I had to text my daughter to find out. There are many international flower delivery services, this is one I would recommend staying away from. Gould have done my homework. Their reviews are terrible.

A FRAUD! Our experience with MyGlobalFlowers in Spain has been a total FRAUD.

We regret not having read the reviews on TRUSTPILOT and GOOGLE before purchasing from them: believe the reviews from everyone else! MyGlobalFlowers operates a completely FRAUDULENT SYSTEM, RIPPING OFF every one of their customers by exchanging CHEAP ALTERNATIVES for the more expensive items paid for. As evidence here and all over the internet, they have been REPEATEDLY caught out, reported and exposed, and yet they continue OPERATING IN AN ILLICIT WAY.

Not only do the products they offer on their website not come close to the quality or freshness that would be expected from a professional operation, their bouquets also look NOTHING LIKE what they offer in their catalogue, nor do they include the same number or blooms nor blooms of equal value, and yet their prices are inflated by 70% over purchases made locally.

They will say that "some" substitutions had to be made to an order depending on availability, but NOTHING we paid for on is remotely similar to what was delivered. EVEN THE CHOCOLATES! Did the chocolates have to be substituted for INFERIOR ITEMS due to availability?! And without any warning, acknowledgement, taking responsibility or offered reimbursement, refund or replacement?!

Of the 8 types of flowers in our selected bouquet, only two were delivered in a bouquet for which we paid €135; we have found THE SAME bouquet at a local vendor for €35.

MyGlobalFlowers are A TOTAL FRAUD. And the behaviour of their 'Customer Relation Manager' takes their arrogance and ineptitude to the next level. An apparently American woman speaking terrible Spanish, blindly repeating that the flowers are fresh and that the bouquet was delivered on time, which is her only mission.

We didn't pay for "just any bouquet" to be delivered and even the flowers delivered were OBVIOUSLY NOT FRESH, aside from not matching the order. Deliver a totally different bouquet to the one you are earning 80%? Full of unwanted flowers? Chosen arbitrarily without consulting the client? Without asking if the flowers they have chosen are harmful to the customer's health?

Such behaviour is not only ARROGANT and FRAUDULENT but DANGEROUS.

To top it off, the message they present on the website in terms of dissatisfaction does not apply to bouquets that THEY consider to be fresh. Who says? What's the standard? Not clear, but apparently the "SATISFACTION GUARANTEE" DOES NOT APPLY TO A BOUQUET THEY CHARGE €135 FOR.

Why offer a "guarantee" at all if what counts is that the company is satisfied with COMMITTING FRAUD?

And if you complain they'll offer a 15% refund to make you go away and the GHOST you, refusing to pay or respond. Customer Client Manager AB has no arguments to defend the FRAUD.

I invite all those customers who have had a similar experience to report this MyGlobalFlowers. This SHAM COMPANY is ripping off customers INTERNATIONALLY and driving honest, local florists out of business by undercutting them with FRAUDULENT PRACTICES.

I paid 120 pounds for nothing like what I asked for, you send something totally different Shame on you

Ordered flowers for my grandchilds birth as we are far away. No delivery, no contact, no answer to my emails. Phone doesn't answer, neither does the live chat. Was charged $5 extra from the total con my card when I paid. TERRIBLE SERVICE!

The App is nerv wrecking because it's inaccurate and the shop they told me would bring the plant didn't even know myglobalflowers. What a scam!

I ordered flowers and champagne online for my daughter's birthday. They never arrived although my credit card was charged. In a text conversation with the business, I was asked why I paid if I didn't receive the products. Is this a stupid question or what? I text'd that I'd like the flowers and champagne delivered now, even though her birthday had passed. NO RESPONSE,

Very disappointed, ordered my sisters 30 th birthday bouquet from there. And to be fair I paid 155 Australian dollars for old flowers
And some of the flowers were falling apart when my sister put them into water
I don't recommend this company to anyone

Completely incompetent company. Flowers were ordered for a Sunday. Even after contacting the lethargic support, there was no delivery.

I have ordered a bouquet for the 8th of March for my mother in law, and it was not delivered at all. No one contacted me with order update/status. After i reached out to the company, they just offered to deliver it the next day after the occasion as their courier just missed my order.
I do not recommend ordering with them. It is unreliable service with lack of support.

Really bad service... I wanted to send flowers on Women's Day. Status of the order was ready to delivery so i was thinking everything will be ok. But they delivered noting. Also they didn't give me any information...
Nex day when i asked what happend... They just told me we couldn't deliver it

I really do not recomend this company!
I tried also some other companies and it was without problems