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The company's reputation is characterized by a mix of positive and negative feedback. Customers appreciate the effectiveness of the software in resolving computer issues and commend the availability of human support, which some view as a significant advantage. However, numerous complaints highlight unethical billing practices, including unauthorized charges and difficulties in canceling subscriptions. Many customers express frustration with upselling tactics during support calls and inadequate refund policies. Overall, while the service can provide value, the company's customer service approach appears to require significant improvement to address billing transparency and enhance customer trust.
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Couldn't ask for better treatment of our problem. Two people who are techs did a fine and professional job to correct our problem.
Great tech person. Explanined very well what he would be doing to my computer. He done a fantastic job.
John H did an OUTSTANDING JOB. He was very professional, polite, and knowledgeable.
He should be promoted at the first opportunity.
Excellent tech guys, very relatable and patient. My computer is in great shape right now! The tech guys were very great in explaining what they were doing with my computer!
I just got this so will see how it works. Hopefully all is well and I don't have any more problems. I just joined this company after being with my other computer company for 20 years so it was hard to change.
I had two hard drives I could not use in my laptop as it stopped recognizing them in Win 10.
They helped all along to install and solve the problem and get the two hard drives to be
Recognized, named, and work smoothly.
Thank you!
Just simply a great service. I have had this service for many years. Service this time took a little longer than usual, but we are in the midst of the coronavirus pandemic and I did miss two attempts by the technician to reach me.
Reps were polite and helpful. My laptop is better. Affordable service. The tech that I spoke to on the phone was very knowledgeable and helpful.
Recently installed new hard drive and windows 10 to correct my crashed laptop. I had trouble loading Email service. Been too long and have forgotten how to bring Email on line.
I have been a MyCleanPC customer for many years. MyClean PC has always provided great support, so I contacted tech support and bingo the problem was fixed.
Very pleased with MyCleanPC software, service and support.
Dave M.
Excellent service with a reasonable price. They have always solved all of my problems quickly. They give you 24/7 service and are very easy to deal with.
I was having issues with my Laptop, but the technician who attended to me solved the problem for me. He was very cordial and friendly, he did every thing to my satisfaction. Thank you so very much.
Totally outstanding service! Technicians work together to resolve customer's issues. I had an issue in installing the software on my computer. A technician troubleshooted and discovered the issue immediately. The total process only taken less than 30-minutes.
I have been a customer for several years and I love it that I can call and they can clean up problems and help me install programs.
Great service, friendly and knowledgeable techs, problem solved, would recommend to others, well worth the investment
When you have an issue with my computer they get on and solve the problem. It is important to have someone that works on your computer is easy to understand.
How My Clean saved my sanity. I already wrote a lengthy review during this survey. They have been patient, kind, knowlegable and most of all fun. I am 74, have owned any personal computer for less than 2 months, and fumbled around trying to solve problems myself using "Windows 10 for Senior Dummies" and getting nowhere' USA support was a great idea..
The response time was fabulous. The technician was knowledgeable and got my computer back up and running in no time. Thank you for the tremendous service!
I'vethis is my second time using my clean pc company and I've never been disappointed. Response was super fast and accurate. Its a little pricy but worth every penny. Thank you.
The technicians at US Tech Support are the BEST! They are available 24/7, 365 days per year and they are MAGICIANS! They always know how to fix anything!
A little pricey but its worth it because they are Fast to answer and solve the problem. Also techs are very patience when explaining the problems. They have me up and running after cleaning me out,,,,
Answer: Nope! You download one program from us and you get one program from us.
Answer: You can try the software to start. If you need additional help after installing the software, you can call (877) 770-0215.
Answer: The software is $19.99 for the year. When you buy the software, you get 1 free month of remote tech support. If you choose to continue the remote tech support, it is $19.95 per month.
Answer: The software is $19.99 for the year. When you buy the software, you get 1 free month of remote tech support. If you choose to continue the remote tech support, it is $19.95 per month.
Answer: Please simply call (866) 996-1025 and they will take care of you.
Answer: Yes, you can! Just call to help line and they will discount it
Answer: The scan is free. If you decide to upgrade for cleaning, it's $19.95.
Answer: Please call (866) 793-0454 and one of our reps would be happy to help you.
Answer: Please call (866) 793-0454 and one of our reps would be happy to help you.
MyCleanPC is a leading Windows PC cleaner and optimization tool that improves your computer’s speed and performance by removing clutter and tuning up your system. It scans for and removes junk files, temporary files, adware, and other issues that can slow down your computer. The software also features a built-in registry cleaner and malware removal to fix problems like system slowdowns, crashes, and unwanted pop-up ads, thereby improving stability and security. Trusted by over 1 million users, MyCleanPC offers a quick free diagnostic scan and an easy-to-use interface, making it simple to keep your PC running at peak performance.

