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MyCleanPCReviews 492

4.0

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MyCleanPC Reviews Summary

The company's reputation is characterized by a mix of positive and negative feedback. Customers appreciate the effectiveness of the software in resolving computer issues and commend the availability of human support, which some view as a significant advantage. However, numerous complaints highlight unethical billing practices, including unauthorized charges and difficulties in canceling subscriptions. Many customers express frustration with upselling tactics during support calls and inadequate refund policies. Overall, while the service can provide value, the company's customer service approach appears to require significant improvement to address billing transparency and enhance customer trust.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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AMAZING!
October 1, 2020

I am not tech savvy, Andrew was amazing at fixing all the problems I was having of installing System Mech Pro and uninstalling the old software protection program

Date of experience: September 30, 2020
California
1 review
0 helpful votes
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Peteastrider
September 30, 2020

They did a great job lot of knowledge. I asked a lot of questions and for being computer slow, he spoke to me so I could understand.

Cool Pete
Date of experience: September 29, 2020
Kansas
1 review
0 helpful votes
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New computer install
September 29, 2020

Bought a new computer and needed to load the app. They got it done very quickly. Very happy customer!

Date of experience: September 28, 2020
North Carolina
1 review
0 helpful votes
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MyCleanPC does an excellent job of eliminating file problems and cleaning files. It adds an extra level of protection for file maintenance and reduces the potential for problem issues. I highly recommend MyCleanPC for the peace of mind of knowing the software highlights file problems and cleans them up.

Date of experience: September 26, 2020
Colorado
2 reviews
0 helpful votes
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MY CLEAN PC has great products at very fair prices and excellent tech support. Will never use another computer software company. Jeremy K. Awesome tech support!

Date of experience: September 25, 2020
Costa Rica
1 review
0 helpful votes
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Problen Solved
September 27, 2020

I was having problems with my Ultimate Defense on my new computer. It was resolved very professionally. Thank you.

Date of experience: September 25, 2020
South Carolina
1 review
0 helpful votes
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MyCleanPC
September 25, 2020

Works great adds another level of security. Easy to use and makes my system more secure and I am very happy with it

Date of experience: September 24, 2020
Florida
1 review
0 helpful votes
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I have been using MyCleanPC for a few years and they have always been able to resolve any issues that have popped up. I am happy with the level of service and the professional way they deal with my issues.

Date of experience: September 24, 2020
Pennsylvania
1 review
0 helpful votes
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Good work.
September 23, 2020

I was reminded that I had protection. It was not to hard to be refreshed by CC to resign me back in to the system.
Thanks for your excellent service. I'll recommend.

Date of experience: September 22, 2020
Florida
1 review
0 helpful votes
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Miracle worker!
September 22, 2020

I was so afraid I'd have to replace my computer Monitor. Completely black screen for several cays. Sometimes I could turn it on, sometimes not, but all black on or off! But he knew exactly what to do, and was so very patient with this old lady. Even set up a shortcut to my pictures for me. I'd been told to be careful if I had it worked on, because pictures could disappear. I'll definitely recommend US Tech.

Date of experience: September 21, 2020
Idaho
1 review
0 helpful votes
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Efficient & knowledgeable
September 22, 2020

Prompt service, kind & patient with my mistakes, I will let others know about you! Thank You very, very much.

Date of experience: September 19, 2020
Texas
1 review
0 helpful votes
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GREAT SERVICE!
September 21, 2020

Wonderful service. Friendly and very helpful. The techs take the time needed to fix problems and do not rush. I HIGHLY recommend.

Date of experience: September 19, 2020
New York
1 review
0 helpful votes
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I recently had my computer worked on by a Technician, Jeremy. He was great! This company has friendly, courteous and professional Techs to help out, with any of my computer needs!

Date of experience: September 17, 2020
Illinois
1 review
0 helpful votes
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I've used this company for years and never been disappointed. What more can you say? Will use for a lot more years.

Date of experience: September 15, 2020
Georgia
1 review
0 helpful votes
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Software Activated
September 8, 2020

Replaced my old computer with a new one but could not get System Mechanic Ultimate activated on the new computer. TechSupport was excellent in getting the problem worked out and the software operating in a very short time. Thank you.

Date of experience: September 7, 2020
Texas
1 review
0 helpful votes
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Small issue
September 8, 2020

Small issue for the tech but a big one for me and the tech fixed it plenty fast, so glad I hooked up with them jb

Date of experience: September 7, 2020
New York
1 review
0 helpful votes
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I 100% recommend System Mechanic.
I've been using Sys Mechanic Ultimate defense and love the protection I get.

Date of experience: August 25, 2020
Illinois
1 review
0 helpful votes
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Help
August 25, 2020

The help given was great installing the product to keep my computer running free of problems. The price was good

Date of experience: August 25, 2020
California
1 review
0 helpful votes
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Very easy and more understanding and the technician he handle everything to make you PC ru more smooth and faster.

Date of experience: August 22, 2020
Florida
1 review
0 helpful votes
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CleanPC and IDPC
August 21, 2020

Complete elimination of problems and provided security on ID, etc. Runs faster and I am assured my information
Is secure

Date of experience: August 20, 2020

From the business

MyCleanPC is a leading Windows PC cleaner and optimization tool that improves your computer’s speed and performance by removing clutter and tuning up your system. It scans for and removes junk files, temporary files, adware, and other issues that can slow down your computer. The software also features a built-in registry cleaner and malware removal to fix problems like system slowdowns, crashes, and unwanted pop-up ads, thereby improving stability and security. Trusted by over 1  million users, MyCleanPC offers a quick free diagnostic scan and an easy-to-use interface, making it simple to keep your PC running at peak performance.


mycleanpc.com
Pasadena, CA, United States