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MyCleanPC Reviews Summary
The company's reputation is characterized by a mix of positive and negative feedback. Customers appreciate the effectiveness of the software in resolving computer issues and commend the availability of human support, which some view as a significant advantage. However, numerous complaints highlight unethical billing practices, including unauthorized charges and difficulties in canceling subscriptions. Many customers express frustration with upselling tactics during support calls and inadequate refund policies. Overall, while the service can provide value, the company's customer service approach appears to require significant improvement to address billing transparency and enhance customer trust.
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Corrects problems and improves the way computer runs. Good value.One call and they took over to meet my need.
I am very pleased with ust tech support, I have been with them a while now, and they take care of all my computer needs. They are fast, efficient, spectacular in their work, and I like how they keep my computer safe. I highley recommed them.And I like the new survey.
Have been alway available easy to contact and talk to. Very certous and patiant and informative. Answer question in a way i understand alway
Tech Support personnel are very qualified and response to fix computer problems ASAP. I strongly recommend Tech Support to my friends.
In progress theres nothing to tell just got back on, can you please give a customer chance to check for the work that was done on the computer, i am sure it was good but i dont know
Working on thanksgiving videos I had audio but no video. After several hours and getting no where I called and your man fixed the problem quickly. Excellent service. Thank you so much. God Bless. Ron McTaggart.
Unable to solve bluetooth problem. Had computer all day and falled to inform me that he was done working on it. Had to callback and second tech helped restore my apps etc
Super fast and very complete easy to use and effective in all area! Very good and user friendly
Service has always been great, that is why I has stayed with you for so long. Have recomended you top my friends
Avoid this company. One of the products the company sells MyCleanPC would not work on my machine after two calls into UST.
I am computer stupid, US Tech support takes care of me! Whenever I have any kind of problem, us tech support always comes through and clears it up always to my satisfaction! Thanks very much, US Tech support!
I just can't say enough and your service and your people it's excellent. Whenever I called help is quick and I'm back to my computer right away.
My Clean PC is a very good cleaning program that you can do yourself at any time and it is very economic. If your computer gets slow, set it to scan, walk away and take a break and by the time you come back you will see why it was so slow. Just set it to repair and go back to doing whatever it was you were doing. I love this program as I have a home based business and don't have time to take my computer in to be fixed.
Tammie
Was done very quickly and efficiently. Technician was very professional and clear in instructions. I feel confident that my computer is protected
MyCleanPC has save me countess times over the past 7 years. And they just recently stepped up their service by contacting directly with the tech who will fix your PC, rather than dealing with someone from Manila - who never gets the story straight and waiting for hours before a tech gets yo your machine. Great job!
Been with US Tech, My Clean PC for years and any problems that I've had have always been taken care of professionally. Great to have them there when you get in a jam!
Excellent value and service. Knowledgeable and courteous staff. Even interested in customer. Dedicated staff. A bit lengthy, but that is ok since it is still faster than dismantling computer connections and taking it to a shop. Well worth the price since I use it often. Not My Clean Pc's fault, but my computer's since it is old.
From the business
MyCleanPC is a leading Windows PC cleaner and optimization tool that improves your computer’s speed and performance by removing clutter and tuning up your system. It scans for and removes junk files, temporary files, adware, and other issues that can slow down your computer. The software also features a built-in registry cleaner and malware removal to fix problems like system slowdowns, crashes, and unwanted pop-up ads, thereby improving stability and security. Trusted by over 1 million users, MyCleanPC offers a quick free diagnostic scan and an easy-to-use interface, making it simple to keep your PC running at peak performance.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members