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My Choice Software

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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My Choice Software Reviews Summary

The company has garnered a positive reputation for its reliable service, fast delivery, and competitive pricing, with many customers expressing satisfaction with their product quality and ease of installation. Customer support is frequently highlighted as a strong point, with representatives providing helpful assistance during technical issues. However, some customers reported frustrations related to software registration challenges and occasional delays in order fulfillment. Overall, while there are minor concerns regarding service hiccups, the general sentiment reflects a high level of customer satisfaction and a willingness to recommend the company for future purchases.

This summary is generated by AI, based on text from customer reviews

service
114
value
222
shipping
29
returns
16
quality
210

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13,514 reviews

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California
1 review
0 helpful votes
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I ordered some software today and I put the wrong email address in by mistake. I called customer service and they fixed it right away and I received my order within minutes.

Date of experience: June 28, 2016
Kansas
1 review
1 helpful vote
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I thought I'd found a good place to buy software but sadly I changed my mind when I started receiving emails about my complementary subscription to Office 365 and how I was going to get charged for it. I called and they told me that there was a box I had to uncheck when I checked out to opt out of the subscription. I feel that they violated my trust with a shady marketing practice and will find a different software supplier going forward.

Date of experience: June 24, 2016
Nathan M. — My Choice Software Rep
over a year old

Hello Pete,

Thank you for taking the time to leave a review based on your experience. We do our best to inform all of our customers of the promotions offered by Microsoft. However, we can certainly take care of cancelling the subscription and make sure you are not charged after the free trial period.

I apologize for any confusion or inconveniences this has caused. Please feel free to reach out to me directly if you have any questions or concerns.

Best regards,

Alex A.
[email protected]
(800) 318-1439 Ext. 99

New York
2 reviews
0 helpful votes
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I have a new PC and my old office program would not transfer. I needed to replace it and this was the perfect solution. My old office documents work perfectly with it.

Date of experience: June 22, 2016
Pennsylvania
1 review
0 helpful votes
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Ordered Office 2016 for my new laptop. Order was processed quickly. I received my installation email with the directions and code I needed and all worked exactly as advertised.

Date of experience: June 21, 2016
Florida
1 review
0 helpful votes
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I was nervous about ordering a 'download' online. But with the help of the Customer Service department (namely Kevin) it was easy. He walked me thru all the steps and told me to call if back directly if I had any other problems.

Date of experience: June 17, 2016
North Carolina
1 review
0 helpful votes
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Office 2007
June 15, 2016

Great price, easy installation. Order placed, software downloaded & activated and running in less than 30 minutes. Can't beat that. Great site, I'll be back

Date of experience: June 14, 2016
New Hampshire
1 review
0 helpful votes
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Office 2016 H&B
June 15, 2016

1st installation went off without a hitch (after following through with my tip), but the device had a manufacturer defect. After the computer manufacturer sent another machine, MyChoice provided a replacement download and license key at no charge and without hassle. I couldn't be more impressed with their customer service!

Date of experience: June 13, 2016
Michigan
1 review
0 helpful votes
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I was looking for an inexpensive and easy way to get a new version of Microsoft Office, and came upon MyChoiceSoftware. I was impressed with their discounted prices and the different options of bundles for the Microsoft Office suite. When I did make my purchase it was easy, I was contacted to verify my information, and then about 15 minutes later I had the link to download my software. The download was fast, the product key worked without any problems and gave me confidence that this is a smooth and economic place to buy my software from. I would buy other software here and can feel good about recommending it.

Date of experience: June 9, 2016
Montana
1 review
0 helpful votes
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Everything was easy from order to download to installation but did have issue with activation. I emailed them and they resolved the issue promptly.

Date of experience: June 9, 2016
Idaho
1 review
0 helpful votes
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Good support
June 8, 2016

Had lots of problems with the download, but found the support staff very helpful and patient.
MS Word 2007 appears to be exactly what I was looking for. Excellent formatting options and relatively easy to use.

Date of experience: June 8, 2016
Arizona
5 reviews
1 helpful vote
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The purchase process was strait forward, the price was competitive, the download process was efficient and problem free, and I was delighted with the MyChoiceSoftware experience.

Date of experience: June 3, 2016
Pennsylvania
1 review
0 helpful votes
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Awesome!
June 2, 2016

I've been looking for a copy of Office 2007 for a long time and came across these guys. I have to say everything was awesome! They delivered the download link very quickly and everything worked like a charm. I spoke to their support too and everything exceeded my expectations!

Date of experience: June 1, 2016
Illinois
1 review
0 helpful votes
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Satisfied
June 1, 2016

The software key code was emailed to me within 5 minutes and download went very smoothly!

Date of experience: May 31, 2016
California
1 review
1 helpful vote
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Five Stars
May 29, 2016

It was so easy to install and pretty seamless for me. After done installation I opened it up and it worked right away.

Date of experience: May 28, 2016
Arizona
1 review
0 helpful votes
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I buy lots of Office 365 Products from MyChoiceSoftware. Their Email Responses with the New Activation Key Codes is super fast and I trust the company to know it will be a valid key given to me. Saves me lots of time with my customers...
Jerry

Date of experience: May 25, 2016
New York
1 review
0 helpful votes
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I had a couple of questions before I placed my order and called the customer service hotline. The representative I spoke with was polite and helpful.

As for the actual placing of the order, it went pretty well. The only annoying part was that for some reason I could not have my software purchase authorized online and had to do it by telephone.

Date of experience: May 24, 2016
California
1 review
0 helpful votes
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Five Star
May 23, 2016

These guys are great. They even helped me on a Sunday. Don't know if I should be putting that comment out there... lol

Date of experience: May 22, 2016
New York
1 review
0 helpful votes
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It was easy to purchase (MS office Home&Student 2016) and when I had some questions, they were very easy to contact and extremely helpful in their response. I would definitely purchase from them again.

Date of experience: May 22, 2016
New York
1 review
0 helpful votes
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From the purchase to the installation, the procedure in its entirety ran smoothly. I highly recommend doing business with them.

Date of experience: May 18, 2016
New York
1 review
0 helpful votes
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Great experience
May 18, 2016

Needed to get MS Office for Mac right away and I ordered and quickly received an email with the download. I was please with the service

Date of experience: May 17, 2016

From the business

#1 Discount Software Provider - Microsoft Licensing, SQL Licensing, OEM Software, Project, Windows, Office for Mac, Exchange, Windows Server, Visio, Antivirus | MyChoiceSoftware


mychoicesoftware.com
Founded in 2010
Lake Forest, CA, United States