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MyChargeBack
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MyChargeBack
mychargeback.com
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Reviews

3.8
Reviews 422
5 Stars
74%
4 Stars
12%
3 Stars
2%
2 Stars
2%
1 Star
10%

California
2 reviews
10 helpful votes
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Simon returned my call promptly and offererd some great...
August 1, 2023

Simon returned my call promptly and offererd some great legal advice on how to get my Money back unfortunately my claim was smaller than his firm normally handles

Date of experience: August 1, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Simon always provides great advice! And we've let him know how much you appreciate it. We wish you the best of luck going forward.

Australia
1 review
1 helpful vote
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Awesome lady I was speaking to on the phone very helpful...
July 25, 2023

Awesome lady I was speaking to on the phone very helpful in sorting out my inquiry getting scammed by the power of the $#*! who hasn't fell for something like this its nothing to be embarrassed about being open to what you get scammed for it just goes to show the power of the $#*!

Date of experience: July 25, 2023
Reuben E. — MyChargeBack Rep
over a year ago

She certainly is Grant. And you're right about something else too -- no one should feel uncomfortable about taking on a scammer!

AE
1 review
3 helpful votes
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I am one of the client of MyChargeBack
July 25, 2023

Hai my name is Kamal from UAE I got fraud from online trading company name DIGIBITS FX, I lost almost *******USD then from MyChargeBack Eva Ibrahim was approach me when i am confuse situation she explained me everything how file case what is required things once you file the case MyChargeBack team will be there for every situation. They given 4 to 6 months for solving the case, from 4th month money start receiving back to my bank account I am super happy from MyChargeBack service, Specially Eva Ibrahim I am strongly recommend MyChargeBack who every lost there money in only trading you can trust MyChargeBack more then 100%.

Thank you so much for helping the people like me

Date of experience: July 25, 2023
New York
1 review
0 helpful votes
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It was easy and straight to the point..
July 25, 2023

It was easy and straight to the point.they couldn't help me per say...but they did provide me with the proper knowledge to get the help I needed.thank you

Date of experience: July 25, 2023
Reuben E. — MyChargeBack Rep
over a year ago

That's what we're here for Cheryl, even when we cannot accept a consumer's case ourselves.

Australia
1 review
2 helpful votes
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The consultant was very helpful in giving helpful advice...
July 24, 2023

The consultant was very helpful in giving helpful advice for protecting myself going forward in these changing financial environments. Very professional and to the point with advice to verify authenticity of other groups in the future. Also offered to be contacted via email should I incounter any other dubious groups. Good luck in hunting down any other swindlers taking advantage of the disadvantaged and insufficiently weary. Hope you manage to 'take some scalps ' on that one. Thankyou for your assistance and taking the time to point me in the right direction today.

Date of experience: July 24, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Great feedback Sam. We're glad you met up with us.

New Zealand
1 review
0 helpful votes
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Miriam is amazing, calls exactly when she says, and...
July 18, 2023

Miriam is amazing, calls exactly when she says, and knows everything you want to know about been scammed, so helpful, you can ask her anything, call her now for help.

Date of experience: July 18, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Indeed she is Natasha!

Canada
1 review
2 helpful votes
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Very informative and respectful
June 12, 2023

Very informative and respectful. Even though it was not a large amount lost,still took the time to explain steps to get my money back.

Date of experience: June 12, 2023
Reuben E. — MyChargeBack Rep
over a year ago

We were pleased to assist you Daniel and we wish you all the best.

Alabama
1 review
0 helpful votes
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Nathan was really informative and explained everything...
June 6, 2023

Nathan was really informative and explained everything to me in full. Enjoyed speaking with him and he answered all of the questions I had.

Date of experience: June 6, 2023
Reuben E. — MyChargeBack Rep
over a year ago

And he's a nice guy too Jeff! Thank you for your review. We've let Nathan know.

Texas
1 review
0 helpful votes
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He was very helpful and had a great attitude toward...
June 6, 2023

He was very helpful and had a great attitude toward meeting my needs.

Date of experience: June 6, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Great feedback Linda. We were please to have assisted you.

New York
1 review
3 helpful votes
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Do not come close to Mycharge back
June 22, 2023

This company don't do anything except report I did hire them and the result zero except investigation report. Before signing the contract I never was told that they will provide me only report and rest of it is on my own. Once I received the report I was told to go to local
Police to report the crime the funny thing is police department didn't take my report and my agent never called me back I emailed her called booked appointment but never no one called me back, I just lots again money, My charge back doesn't deliver what was the promise in the first place. Agent Khanya Ntyeta and Michael Abbott Senior onboarding Agent.

MyChargeBack attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Our Customer Satisfaction Department messaged Roza via Sitejabber on May 24 that we are willing to review her case to ensure that everything possible was done on her behalf and determine how often her agent was in contact with her, but unfortunately she never replied with her full name or client number. As a result we were unable to follow through or ask the appropriate agent to speak with Roza and intervene with her police department. We do remind Roza that the crypto recovery process is described in detail on our website, including at https://mychargeback.com/crypto-investigation-report/, where we state: "After we have completed the investigation and collected the results, we create a crypto recovery report with our conclusions as well as a guide for clients on presenting the recovery report to law enforcement and crypto exchanges."

Nevada
1 review
0 helpful votes
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Very knowledgeable, kind, courteous and had great idea...
May 22, 2023

Very knowledgeable, kind, courteous and had great idea about what I need to do with my particular issue.

Date of experience: May 22, 2023
Reuben E. — MyChargeBack Rep
over a year ago

We appreciate the vote of confidence Tammy, and were pleased to have been able to assist.

Alabama
2 reviews
0 helpful votes
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Thanks you very much
May 18, 2023
Updated review

Thanks you very much. Good job there are very helpful

Date of experience: May 18, 2023
Reuben E. — MyChargeBack Rep
over a year ago

And thank you again too Coretta.

Thanks you again for your help
March 22, 2023
Previous review

Thanks you again for your help

Date of experience: March 22, 2023
Canada
1 review
0 helpful votes
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Your agent Brad I was absolutely amazing!
May 17, 2023

Your agent Brad I was absolutely amazing! His kind demeanor, his willingness to listen and then all of his knowledge on how to successfully move forward. I will be recommending your company to anyone who is going through this situation.

Date of experience: May 17, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Thanks for confirming for us how well he handled your case Kathryn. And we'll certainly let Brad know how impressed you were.

Alabama
1 review
2 helpful votes
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Thank you James that ive FINALLY gotten information...
May 11, 2023

Thank you James that ive FINALLY gotten information from you that the TRB checks, coins, and membership book that i bought for approx $1,500 through Telegram channels
IS ALL A GIANT FRAUD. Im 75 years old with limited income scraping together enough money to "invest" in what is purported to be Trump's way to bring wealth to patriots who've purchased his memorabelia that allegedly could be cashed out for $10,000 in 2 years for every 25 coins purchased. This very believable TRB system is all over Telegram channels of famous people like Laura Ingraham, Mike Pompeo, the Marines, and lots of other channels of famous people. Its clear now that none of those channels have any idea that they have fraudulent advertisements piggybacking on their Telegram channels. Those ads are still flourishing more now than ever in the past since at least 2021. It looks like CGI technology that can make Trump and his family members actually hold these peoducts whil promoting them as his way to help America gain wealth for his patriots. It is the SMOOTHIST, MOST BELIEVABLE CON that ive EVER seen. I thpught Telegram was a safe platform which lends more credibility to this master con.

Date of experience: May 11, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Kathy: We were pleased to see that we were able to clarify for you what happened. And we have let James know that he did a good job too!

California
1 review
0 helpful votes
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Knowledge helpful understanding and helped a lot...
May 3, 2023

Knowledge helpful understanding and helped a lot for me to understand the situation

Date of experience: May 3, 2023
Texas
1 review
1 helpful vote
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Thank you for clarifying everything for me
May 3, 2023

Thank you for clarifying everything for me. The scammers are everywhere! Don't trust any business or individuals that contact you.

Date of experience: May 3, 2023
Reuben E. — MyChargeBack Rep
over a year ago

We're glad to have been of assistance John. And we'll always be here if you need to consult with us again!

Finland
1 review
1 helpful vote
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Contact person was pleasant, informed, called without...
April 26, 2023

Contact person was pleasant, informed, called without delay. Would like to work with her in the future. Unfortunately, in my own case I was told I probably won't be able to get my investment money back due to bank regulations (120 days).

Date of experience: April 26, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Thanks for the feedback Kirsi. We're always here if you ever need us.

Florida
1 review
3 helpful votes
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Hello!
April 19, 2023

Hello! I am truly grateful, whomever is this mans boss needs to give him a raise, he called my constantly even when I didn't answer, ensuring that I got my answer and even when it looked as if I couldn't get money back, he gave me a tip that did! Thank you so so so much.

Date of experience: April 19, 2023
Reuben E. — MyChargeBack Rep
over a year ago

Misha: We're grateful to you for your kind message, and we've let Nathan know! We're here anytime a consumer like you needs us.

New Zealand
2 reviews
3 helpful votes
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Brad was incrediable I wish I had discovered him first,...
April 11, 2023

Brad was incrediable I wish I had discovered him first, as I went with a different company that dealt in fraud recovery at a big cost and they did absolutely nothing. To much time has now gone by so I just have to walk away and put the loss behind me.
But honestly if the same thing happens to you go with this company and ask for Brad! Although I think they would all be very good. Very professional!

Date of experience: April 11, 2023
Reuben E. — MyChargeBack Rep
over a year ago

We're here whenever you need us Paul. And we've let Brad know about your review. We agree with you -- he's one of our best!

Canada
1 review
0 helpful votes
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Even though they weren't able to help me they were...
March 29, 2023

Even though they weren't able to help me they were very helpful on what I need to do and I like that they call me back and they let me know why they couldn't help I appreciate it all thanks guys

Date of experience: March 29, 2023
Reuben E. — MyChargeBack Rep
over a year ago

And we appreciate you for having contacted us!