Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of MyBuilder

MyBuilder

2.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate MyBuilder?
grey stargrey stargrey stargrey stargrey star

MyBuilder Reviews Summary

MyBuilder has a rating of 2.4 stars from 492 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyBuilder most frequently mention customer service, fake jobs and shortlist fee. MyBuilder ranks 5th among Contractors sites.

service
65
value
58
shipping
19
returns
22
quality
48
This company does not typically respond to reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow adrian p.
Unfollow adrian p.
Share Review
Report Review

Have been using the site to hire tradesmen for the last 2-3 years and have not had a bad experience with anyone (yet!).

The site's interface is very easy to use and the advice centre has been very useful indeed.

Date of experience: January 23, 2014
GB
1 review
1 helpful vote
Follow john s.
Unfollow john s.
Share Review
Report Review

I have used mybuilder three times now and in each case I have been really pleased. You post the job and very quickly a number of tradesmen respond. You can shortlist them and get them to come round for a quote. Then you make your decision. It is quick and simple and you can give feedback for future potential customers... I felt more confident and the site was very easy to use.

Date of experience: January 3, 2014
Italy
1 review
1 helpful vote
Follow Tony M.
Unfollow Tony M.
Share Review
Report Review

The guys at mybuilder.com are really greedy and out to make money for them selves. They do not vet the builders which means you can be employing incompetent people. They are very quick at asking for money but not very willing to help. Totally useless and a bad service. Would not recommend them.

Date of experience: December 10, 2013
GB
1 review
1 helpful vote
Follow Mark W.
Unfollow Mark W.
Share Review
Report Review

The identification of extremely useful and very practical and economic tradesmen was excellent. I consider that this website saved me a mountain of time that I could have wasted seeking tradesmen that may well not have been anywhere near as good as identified by mybuilder.com. Totally recommended.

Date of experience: December 4, 2013
GB
1 review
0 helpful votes
Follow Francesca D.
Unfollow Francesca D.
Share Review
Report Review

I have been using mybuilder.com for years. I have found tradesmen to redesign and install a new bathroom, rewire my office, and install a new lighting system in my kitchen, as well as a number of smaller jobs. It's a very user-friendly system, and I've found brilliant electricians, plumbers and decorators.

Date of experience: November 26, 2013
GB
1 review
0 helpful votes
Follow Pat M.
Unfollow Pat M.
Share Review
Report Review

Really good site that is easy to use.

As I've bought a house that needs a lot of work and don't know many tradesman, the site has helped me to get the work I need done.

Date of experience: November 25, 2013
GB
1 review
1 helpful vote
Follow Carol G.
Unfollow Carol G.
Share Review
Report Review

I have used My Builder many times and have found it easy to use. Usually invite tradesment to quote who live within a certain distace and I have found that very useful. There is only one problem which is not the sites fault and that is that contractors who don't wish to quote do not respond either way. Otherewise the site is convenient and saves me having to use Yellow Pages and telephone everyone individually.

Date of experience: November 22, 2013
Germany
1 review
1 helpful vote
Follow Glyn R.
Unfollow Glyn R.
Share Review
Report Review

I have used Mybuilder several times and on each occasion I found the site extremely user-friendly and simple to navigate. I have always been matched with a number of local tradesmen all of whom have been well qualified and highly rated. The tradesmen that I have selected have all done extremely good work and I use this site whenever the occasion arises.

Date of experience: November 22, 2013
GB
1 review
0 helpful votes
Follow Josh C.
Unfollow Josh C.
Share Review
Report Review

I've used mybuilder.com a few times. It really takes the worry out of finding a reliable tradesperson. After listing a job you can communicate with anyone interested in taking the job and look at feedback left about them. It really helps you to determine whether someone is trustworthy and reliable before you hire them.

Date of experience: November 21, 2013
GB
1 review
0 helpful votes
Follow HELEN B.
Unfollow HELEN B.
Share Review
Report Review

I've been really glad to find mybuilder.com, it has helped me access some really good quality tradespeople who are keen to work and do a good job. I moved to a totally new part of UK a few years back and lost all my local contacts and knowledge of who is good and who is not. My builder enabled me to hire people with good ratings and feel more confident than just taking a wild guess. I fully intend to keep using mybuilder, and I hope I never come unstuck with it!

Date of experience: November 20, 2013
GB
1 review
1 helpful vote
Follow TerriHudson C.
Unfollow TerriHudson C.
Share Review
Report Review

The site helps to find local tradesmen to do all sorts of jobs around the house. One can access the trademens' profiles and reviews to find the best man or quote for what is required. A very useful website indeed.

Date of experience: November 20, 2013
GB
1 review
0 helpful votes
Follow Minky K.
Unfollow Minky K.
Share Review
Report Review

The best site for finding experienced tradesmen. I have used companies that provide a range of services before and they just get the cheapest person to you for the highest price. Not so with mybuilder.com. If you're super cautious go for someone with lots of reviews and 100% positive feedback.

I wouldn't go anywhere else for services like this now!

Date of experience: November 19, 2013
GB
1 review
0 helpful votes
Follow Phil G.
Unfollow Phil G.
Share Review
Report Review

I've used this site for a few years. It's very easy to use and gets tradesmen in touch very quickly. I've had Electricians, Carpenters, Plasterers and more. Always been pleased with service provided. All of the tradesmen on this site will want your positive feedback so they will surely do a good job.
I also like the Q&A feature, if you're a diy enthusiast & have got a question regarding jobs you're doing then you can post it on the site and tradesmen will offer free answers and advice.

Date of experience: November 14, 2013
GB
1 review
1 helpful vote
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

I have used the site a few times in the past couple of years for Electricians and Plumbers. I have always had a tremendous response and got the jobs expertly done at a fair price. If you are like me and shudder at the thought of house repairs get yourself on this site, you won't regret it.

Date of experience: November 13, 2013
GB
1 review
1 helpful vote
Follow Anna K.
Unfollow Anna K.
Share Review
Report Review

I have used this site for the last year.
It started when I needed a quick quote and a job done fast but to a good standard.
Now I also use it for our Resident Company.

It provides a good base of different trades located around you, where ever you are, and you can check previous feedback on a tradesmen to put your mind at rest.

You also get a peace of mind that they were checked and all insured (if applicable).

I found this site very useful, and am keep coming back over and over again.

Date of experience: November 11, 2013
GB
1 review
0 helpful votes
Follow sarah N.
Unfollow sarah N.
Share Review
Report Review

I use this website constantly. We moved into a property in August which needed work and I have found fantastic gas fitters, decorators, electricians, builders. You can read the reviews so you know that they are reliable. Brilliant site.

Date of experience: November 8, 2013
GB
1 review
0 helpful votes
Follow A B.
Unfollow A B.
Share Review
Report Review

Until I discovered MyBuilder.com, I found it so difficult to find good workmen in my area and work that was done was done badly or massively overcharged.

Finding MyBuilder.Com has been fantastic for me. The ratings system and feedback process means that you can find really good honest workman with a proven track record. It is really easy to use. I have used MyBuilder.Com to find electrician, handymen, plumber and each one has been has been excellent. They have all done a brilliant job, been honest and hardworking and very fair prices. It really has made my life so much easier and I know that when I move house I will still be able to find really good workmen thanks to MyBuilder.Com.

Date of experience: November 8, 2013
Virginia
1 review
1 helpful vote
Follow Martyn B.
Unfollow Martyn B.
Share Review
Report Review

Very good site
November 4, 2013

Very good site. I've used this many times and have found the feedback facility excellent. It also helps me remember which tradesmen I've used as it stores all my old jobs so I can return to the good tradesmen I've used.

Date of experience: November 4, 2013
GB
2 reviews
0 helpful votes
Follow amy b.
Unfollow amy b.
Share Review
Report Review

I have used this site several times, I am a young women and have moved area in the last few years so I struggle to find reliable work men that wont take the mickey with their prices. This is a good tool to find quality work. I would emphasise this is tool and you do still have to do the normal 3 quotes etc but its a hell of a lot simpler if your busy to use this site.

Date of experience: November 3, 2013
GB
1 review
0 helpful votes
Follow Dave R.
Unfollow Dave R.
Share Review
Report Review

Have posted for a number of jobs from rewiring of the whole house, replacement of internal doors to laying of patio. There is always a large number of builders available and you can see their past jobs and feedback straight away.
The website is easy to navigate and understand.
Every builder I have chosen from the site so far has been excellent and I would highly recommend.
Thanks

Date of experience: October 29, 2013

From the business

Official site - MyBuilder helps you find great builders and tradespeople and review feedback for work they've done. 98% of jobs get matched to skilled tradesmen.


mybuilder.com
Founded in 2004
London