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Mypicture has a rating of 2.9 stars from 502 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mypicture most frequently mention customer service, poor quality and full refund. Mypicture ranks 10th among Photo Printing sites.
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Everything went according to plan, arrived when it said it would and able to track it's journey. Would reccomend this site picture quality excellent. Thank you.
Easy to use website very informative fast delivery quality of canvas print is excellent will def use again
Excellent product & amazingly quick delivery! Will certainly use this company again!
I recently ordered 6 canvasses. They arrived in about 1 week and I was absolutely thrilled when I saw them. They looked amazing, and very good quality indeed. I will most definitely be ordering more in the future. I would recommend this company highly.
Fast delivery, really pleased with the quality of the canvas & great value for money, will use again!
Excellent and fast service very pleased with photo
My wife was absolutely amazed by the photo book ordered from My picture website.
It is the first order of such product and, personally, I am very happy too.
The book is made in high quality and images prints stand on the top!
Recommend My picture for photo books. Next time, the canvas will be the ordering
Product.
I have had a few photos put on to canvases. Quality and service is very good. Quick delivery too. Would defiantly recommend. The choice of options to edit and adapt your photo on the website is very easy to use.
Site really easy to use and delivery very fast. The finished canvas's I have ordered have been fantastic!
Fast delivery & picture looks even sharper & colours brighter on canvas than the original photo
Encouraged by the offer and because my daughter had just married I put in a large order for some canvas prints. When they arrived the standard was so dissppointing that I cried. I wrote and complained to the company, going as far to print out on canvas paper in the A4 size on my domestic printer copies as compared to their poor washouted out attempts mine were crisp, clear and strong in colour. They said I had uploaded the photos in the incorrect format - so why did their site not block that order and then tell me to re submit. Failing that when they printed four of each pictures surely after one print it was obvious to anyone that this was not professional quality but a tranvisty. I complained on 3 or 4 occassions and they refused to budge from their point of view it was my error and cheekily offered me 30% discount on my next order as good will gesture - the orginal offer I bought on was 80% off - as though I would again use a company that has such obvious failures in their order system and quality control -PLEASE DO NOT WASTE YOUR MONEY ON THIS COMPANY
5/12/13
I am glad to report that following the posting of this review the company have contacted me and reprinted the photos to a good quality and at their expense. This is a great relief, but I do hope they have taken on board my comments as otherwise I feel it would be easy for people to have a similar experience.
I have used this site twice now. Fantastic service both times. Very happy with the products received-fantastic quality and very reliable service. Would definitely recommend.
I have always been please with the quality of work, the speed of delivery and the good communication received from my-picture.co.uk
So much choice to be had and was so pleased to find a company that actually prints onto canvas with the option of digital size format - So no cropping of essential parts of my image:)
Delivery was so fast, I followed the online tracking and only then did I realise the goods were dispatched from Germany! Amazing considering it was free delivery. Great pricing too, especially with the addition 15% discount and being a vat registered company, the end cost was a true steal.
The goods arrived in perfect condition, extremely well packaged and exactly how I had ordered - I will definitely use MyPicture again :D
Sent off my jpg and was amazed with the service, it returned within a few days, really well packed and I was delighted with the print.
Very good value.
Can't understand why it's a co.uk company when the prints come from Germany.
My second order was due to be delivered on a Wednesday but failed to arrive and was delivered on Thursday when no one was at home, this is my only criticism, I prefer Royal Mail so that I can collect from the sorting office.
Initially ordered a couple of pictures on canvas, due to the competitive prices on offer.
Pictures arrived via UPS in under a week, and with no additional delivery charge (due to the amount spent). Given the time from ordering to delivery was astounded to find the company is based in Germany, and the canvases were produced and shipped from there. True Germanic efficiency.
On receipt, the quality was flawless, so I promptly ordered some more larger canvases.
Not tried their customer service, but thats because I've had no need, which is the best advert for their services.
Great products at a very reasonable price and super quick delivery great website fully recommend using them for your canvas needs!
Very good pricing structure and following receipt of my first order (prints on canvas for wall mounting) I placed a further order. All goods received well wrapped and within a week of ordering. Would recommend.
Answer: It's assembled for you to put up when delivered. You can buy attachments off them to hang your pictures too
Answer: Maybe 1 email for every 25 you send - no other contact details, generic responses. Still waiting for a (Ready to ship in 24 hours) item - now nearly 8 days later.
Answer: Dear Michael, Thank you for your message. Your order was shipped on 24.06.2016 With the Priority Delivery untracked option, orders are generally delivered within 3-5 working days after they've been printed. Please allow two extra working days on top of normal delivery times. Your parcel will be delivered shortly with the Royal Mail. Please get back to us if you havent received your parcel 7 working days after the shipping confirmation email was sent. Your My-Picture.co.uk Service Team
Answer: Standard. They mislead with false time frames on the wesbite, and dont show its actually all Germany based
Answer: There was the option to purchase the hanging kit for canvases maybe you could have ordered it for your items.
Answer: I would shop elsewhere, i have received someone elses picture. No reply from emails to resolve.
Answer: You've lost your money they won't refund me for a damaged canvas, total ripoff, hiding behind German laws stating no refunds.
No. #1 Rated Canvas shop in the UK on ReviewCentre and TrustedShops.? Cheap Canvas Prints.? Lowest Price Guarantee.? SALE -73%

