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MTC Game has a rating of 3.2 stars from 358 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MTC Game most frequently mention gift cards, support team and fast delivery. MTC Game ranks 9th among Gaming sites.
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Very bad admins... I bought a gift card and my payment was confirmed but my order was cancelled. But my money wasn' refunded yet... I sent many messages and payment proofs but they didn't refund my money...
I paid for US iTunes card, I never received anything they're $#*!ing scammers. Don't do business with with you will never receive what you paid for.
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
A paid a game online 100 $. After many issues in getting the right code to activate it, MTCGAME COM has cancelled the transaction and told me they will proceed with refund within 2 days. They never did, ignoring my messages, keeping me awaiting online forever and not answering my requests. We have to say it loudly
in social Media campaign and Consumer Forum online
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
They deduct money from your card and then start asking for verification. And when you ask for
A refund they start taking you round in circles.
Scammers! Scum of the earth! Smh
Hello;
The reason why we are asking some documents is all about the card owner's safety. So, if you have been asked for such documents, that's mean there is a problem with your payment and you can pass this problem with an ease if you're the true owner of the card you have used. Also, we ask for the documents we can already see and If you can't show these documents there is nothing we can do by our side. Please contact live support line for further help, we would like to sort this out for you.
Best Wishes
MTCGAME Support Team
I bought a gift code for Xbox, and they said it will be delivered within 30 mins.
20 hours later, and 4 times chatting with the customer service and they even apologize, or telling me when I will receive my code.
Then I asked for a refund, and they respond that I need to send them again in a few hours as they're doing refunds in certain time window through the day!
And when I told them I need to process the refund now, and this is rude, they threaten me not to help anymore with the refund!
Hice una compra por 5440 pesos mexicanos que equivalen a 270 dólares y no me entregaron producto ni rembolso tengan cuidado no compren hay que reportar esta pagina que está estafando
I purchase $1380 steam gift card from mtc game, and I haven't got my order into my email for 5 hours now, I don't know what to do, I'm frustrated already
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
Bought a ps plus 1 year subscription.
At first I did not get a code but after telling the annoying staff about it they sent a used code.
After informing them with evidence that it was a used code they kept on saying do a ticket.
Despite creating a ticket they don't do anything about it
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
This is the worst company's anyone would ever imagine having business with. This people only care about making you lose your money somehow without getting what you really paid for. They took money off my debit card immediately I purchased and then told me to verify in such a funny way. Holding my bank card, my id and also write on paper how I'm buying from them along with the date. They failed to return my money and let me know there's nothing they could do to refund me unless I do what I was asked by them. Like……. You never tried verifying me before taking this money out of my account, why not just wait for the full verification before processing payment? I will like to advise anyone who loves themselves to stay of this fraudulent site called MTCGame. I really regret bumping into them on the internet….
Hello;
The reason why we are asking some documents is all about the card owner's safety. So, if you have been asked for such documents, that's mean there is a problem with your payment and you can pass this problem with an ease if you're the true owner of the card you have used. Also, we ask for the documents we can already see and If you can't show these documents there is nothing we can do by our side. Please contact live support line for further help, we would like to sort this out for you.
Best Wishes
MTCGAME Support Team
Scammer. Don't buy. They are a group of real thieves. They have customer service that is extremely rude. Don't think about buying, they steal and I don't think they sell
Dear Valued Customer,
Your issue was solved directly.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
They've already scammed me one time (more than 100 euros) and now my orders are pending for more than 24 hours! Shameless!
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
I bought on 01/04/22 11:57 from them Playstation PSN Card key 5500 RUB RU. Order number *******. The website shown the codes were in stock. Bought them for more cost than they are worth. I am waiting for the code for 8 days. Support only promises, can't say date of availability. Also Support wrote that they can not make refunds, paid through e-wallet. Of course this was not warned when buying, as well as the sale of what they do not have. As a result, the money is not refunded and the key is not given.
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
So a few days ago I ordered a 3 month card from this scam a** place I never received a code or any damn thing only a txt message asking to verify my number wtf for it's been 4 days tried emailing no luck support chat doesn't work PLEASE DO NOT ORDER FROM THIS SCAM SITE!
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
I ordered a subscription voucher and never received the code even though i tried to contact them per mail, telegram and website.
I lost my money so be careful before purchasing from it!
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
I bought my uc 3 days ago, and haven't got my uc yet. Every time I texted them on their support they say wait please and never replied me back. Really bad. Please don't buy from them. They don't deserve any stars
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
THye will take your money and don't reply to you, none of their support links are real. Orders you paid will not show up in your order history
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
More than an hour of debate to be able to have my order. The behavior of the technician I had is a disgrace. No respect. Request identity papers, and photo of the credit card to send the order. Run away. They didn't want to refund me, I lost 100 euros and I never got my order
Hello;
The reason why we are asking some documents is all about the card owner's safety. So, if you have been asked for such documents, that's mean there is a problem with your payment and you can pass this problem with an ease if you're the true owner of the card you have used. Also, we ask for the documents we can already see and If you can't show these documents there is nothing we can do by our side. Please contact live support line for further help, we would like to sort this out for you.
Best Wishes
MTCGAME Support Team
I've attempted to reach them by their number and no answer. Also by email and no answer. This was after attempting to reach them by their support team. I'm working with my bank to dispute the transaction.
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
I bought an Apple Card, I am from Portugal.
They let me bought the card, when I tried to use they told me that I only can use in USA.
I use the Portuguese, they told me that they are keeping the money. This is really bag. That are keeping the money from people.
Don't use.
Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team
I just bought a $10 PSN gift card. Then I saw all these negative reviews here…
After payment, they send you an email to verify your cellphone number.
After verifying it's only a matter of minutes before you get your code on email.
I had a little chat with support just to be sure, as shown in the pic. The other image is a snapshot of the email I received with the 10$ PlayStation gift card.
Hope this helps. They shouldn't be asking for cellphone numbers though.
Dear Valued Customer;
Thank you for choosing our services.
Best Wishes
MTCGAME Support Team
Answer: Hello, Please contact live chat and they will help you to get your item.
Answer: Please contact our whatsapp: +970567008998 to check your issue and solve it for you ASAP
Answer: Hi bot. Their customer service is a joke. They do not offer refunds under any condition because it is a scam site.
Answer: You need to complete the verification of identityn it's a process to secure the transaction as support inform us, you can ask for refund in case you don't want to pass KYC.
Answer: Contact live support to check if your payment id pending, sometimes there are delays but they quickly fix them, trustworthy website in my opinion you never lose your money.
Answer: Please contact our live chat agents, provide your email that was used for purchase and payment invoice screenshot and they will help you.
Answer: Where is the scam? Can you please provide more details?
Answer: Please contact our live chat agents and they will help you.


Dear Valued Customer,
We are very sorry for the problem you are experiencing. We will identify the problem and assist you as soon as possible.
We carry out sales and delivery of more than 25,000 codes per day. We work together with 700 different local payment methods and we sell 17,000 kinds of products.
Please get in touch with us on Whatsapp to check and solve your issue.
Whatsapp: +970567008998 or +19062563680
Best Wishes
MTCGAME Support Team