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mSpy

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 14 days

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India
1 review
0 helpful votes
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Mspy is a mere scam
September 19, 2023

90% of the data which the ADs of Mspy commits are not working. After trying many times refund also not happening. This behavior is not at all acceptable.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

Connecticut
1 review
0 helpful votes
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Buyer beware
September 17, 2023

Installed the app onto my desktop, couldn't get it work. Next day my computer went into lockdown because the app was messing with my software. Refund policy is a joke.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

California
1 review
4 helpful votes
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Dont TRUST them at all. They said we can monitor every activity and charge lot of money and when i install it failed to monitor and when i reached them they say they dont support this device. I contacted them before purchasing itself and they said iPhone covers in their devices. But after installing it, it completely failed and the product is completely useless. Dont waste your money. Look for any alternative product. Dont buy this. These people are misleading and robbing money from customers like us.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2023
Mexico
1 review
0 helpful votes
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Solucion a mi problema
October 7, 2023

El dia de hoy me comunique con el servicio técnico de mspy en el cual me atendió Thomas York y siempre mantuvo un tono muy amable pero sobre todo respetuoso, además le dio solución a mi problema también fue muy paciente, ojala todo su personal fuera tan amable como el joven Thomas York.

Date of experience: August 16, 2023
Kenya
1 review
0 helpful votes
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Excellent
October 7, 2023

I had the pleasure of working with Thomas York recently and I must say, he was incredibly helpful and professional throughout the entire process. From our initial conversation to the completion of the project, Thomas consistently went above and beyond to ensure that all my needs were met.

What impressed me the most about Thomas was his depth of knowledge and expertise in his field. He was able to answer all my questions without hesitation and provided valuable insights that helped me make informed decisions. It was evident that he had years of experience in his line of work, and he was able to apply that knowledge to our specific project.

Not only did Thomas possess excellent technical skills, but his communication was also top-notch. He was always prompt in responding to my emails and calls, and he kept me updated on the progress of our project every step of the way. His professionalism was evident in every interaction we had, and I felt confident that I was in good hands.

Another aspect that stood out to me was Thomas' attention to detail. He meticulously reviewed all the necessary documents and thoroughly explained my options, ensuring that no detail was overlooked. His commitment to delivering a high-quality end result was evident, and I could trust that he would handle every aspect of the project with care and precision.

Overall, I couldn't have asked for a better experience working with Thomas York. His helpfulness, professionalism, and expertise truly set him apart. I would highly recommend him to anyone in need of his services, and I look forward to working with him again in the future.

Date of experience: August 9, 2023
Turkiye
1 review
0 helpful votes
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ANNA NEWMAN
October 7, 2023

O gerçekten olağanüstü bir dahi! Sorularıma hızlıca yanıt verip beni çözüme kavuşturdu. Teşekkür ederim Anna!

Date of experience: August 7, 2023
Brazil
1 review
0 helpful votes
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Muito prestativo
August 6, 2023

Thomas York me ajudou com muita praticidade e velocidade a tirar minhas dúvidas e resolver meu problema.

Date of experience: August 6, 2023
NL
1 review
0 helpful votes
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Thomas York the best!
August 6, 2023

This man wil help u and explain everything that u need to know about mspy. Thanks Thomas ur the best!

Date of experience: August 6, 2023
India
1 review
0 helpful votes
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Anna newman was very helpful. She understood the problem and gave the resolution instantly.
She's the best.

Date of experience: August 4, 2023
India
1 review
0 helpful votes
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It was awesome and wonderful service from mspy. It really helped to get details for my child phone

Date of experience: August 4, 2023
Cyprus
1 review
0 helpful votes
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Customer support
October 7, 2023

Rodney Haynes has been really helpful. I had a problem understanding how it works when I installed it but they have helped me understand within 5 minutes

Date of experience: August 2, 2023
Brazil
1 review
0 helpful votes
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Ótimo
August 1, 2023

Thomas conseguiu resolver meu problema em poucos minutos. Estou muito feliz

Date of experience: July 31, 2023
Washington
1 review
0 helpful votes
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Has a few kinks
August 30, 2023

Mostly the customer service awful, with a few exceptions. Thomas York was consistently helpful and far more competent than others that I chatted with. The chat window frequently kicked me out requiring that I spent far more time waiting than being helped. A dedicated customer service phone line would be great.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 31, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

GB
1 review
0 helpful votes
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Great monitoring solution
July 31, 2023

I never thought I would need a monitoring solution like mSpy, but it turned out to be a game-changer. Unfortunately, my partner was being unfaithful, and mSpy helped me gather the evidence I needed to confront them

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Mspy helps with relationship
July 31, 2023

MSpy saved my relationship by revealing the truth. I had suspicions about my partner's loyalty, and mSpy helped me uncover their infidelity. The software provided me with concrete evidence of their cheating, allowing me to confront them with the truth. It was a painful experience, but it allowed me to make informed decisions about my future. I'm grateful for mSpy's powerful monitoring capabilities

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Helpful support
July 31, 2023

The customer support team has been incredibly helpful, guiding me through the setup process and addressing any concerns I had.

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Assential for teen parents
July 31, 2023

This app has helped me keep my teenage daughter safe by allowing me to monitor her social media accounts and text messages.

Date of experience: July 31, 2023
GB
1 review
1 helpful vote
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Advanced features require rooting
July 31, 2023

I recently started using mSpy to monitor my employees' company-issued smartphones. The software is incredibly powerful and provides detailed insights into their communications and app usage. The only downside is that the advanced features require rooting or jailbreaking the device, which can be a bit technical for some users. Overall, a fantastic monitoring solution for businesses!

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Easy installation process
July 31, 2023

The installation process was straightforward, and the software runs discreetly in the background without affecting the device's performance. I highly recommend mSpy to any parent who wants to stay informed and protect their children.

Date of experience: July 31, 2023
GB
1 review
0 helpful votes
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Highly recommend
July 31, 2023

MSpy has been a lifesaver for me as a concerned parent. The ability to monitor my child's text messages and call logs has allowed me to ensure their safety

Date of experience: July 31, 2023