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mSpy

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,282 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 14 days

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GB
1 review
0 helpful votes
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Unveiled Hidden Struggles
February 6, 2024

It was heart-wrenching to learn through mSpy that my son was being bullied. Reading those cruel texts broke my heart, but it gave us the evidence we needed to take to his school, and they immediately implemented anti-bullying measures to protect him and others.

Date of experience: February 6, 2024
GB
1 review
0 helpful votes
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Guardian in the Digital Realm
February 6, 2024

Discovering my daughter was involved in sending explicit messages was shocking. MSpy's text monitoring alerted me to take action. We've had deep conversations since, and I've been able to educate her on the importance of self-respect and the dangers of the internet.

Date of experience: February 6, 2024
GB
1 review
0 helpful votes
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Reassured Heart
February 5, 2024

Initially, I feared that mSpy might show me something I wasn't ready to see. To my surprise, it dispelled the myths. There were no secret affairs or lies; my partner was true to his words. In an odd way, mSpy reinforced our bond.

Date of experience: February 5, 2024
Massachusetts
1 review
1 helpful vote
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These guys are nothing but a rip off. Crappy and useless product. They charge you even after cancelling the service. When you request a refund they decline it. I am looking at taking them to fair trading and will also be raising online awareness about this company. These crooks need to be held accountable.

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2024
Sergey V. — mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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I dreaded what I might find with mSpy, but thankfully, it only showed me my daughter's deep compassion for a friend going through a hard time. It sparked a talk about empathy and the importance of being there for others. This app gave me a new perspective on my child's character.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Unexpected Guardian Angel
February 2, 2024

Using mSpy showed us our daughter had been the target of harsh bullying. This knowledge led to serious family discussions, changing schools, and getting counseling. It's so much more than an app — it has been a guardian angel for our family.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Insights Beyond the Screen
February 2, 2024

Installing mSpy made me realize my daughter was overburdened with extracurricular activities, which was making her anxious. The conversations she had with her friends were eye-opening. It's led to us reducing her schedule and focusing more on quality family time.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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A Stepping Stone in Parenthood
February 2, 2024

MSpy helped me uncover that my teen was being pressured into skipping school. I was about to punish him for his absences, but instead, we worked on assertiveness and dealing with peer pressure. Apps like mSpy can indeed be a force for good when used responsibly.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Simple and Enlightening
February 2, 2024

I found mSpy easy to navigate, even for someone not tech-savvy. Learning about my partner's little white lies was a small shock, but it opened the door to conversations we should've had a long time ago about honesty and transparency.

Date of experience: February 2, 2024
GB
1 review
0 helpful votes
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Unexpected Discovery
February 2, 2024

Never thought I'd be someone who monitored their partner, but I had to get to the bottom of the late-night texts. MSpy helped me uncover a gambling problem, not an affair. It was a surprise, but this allowed us to seek help together.

Date of experience: February 2, 2024
Florida
1 review
1 helpful vote
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Thieves took my money
February 8, 2024

Paid for subscription august 2023,took my money immeditaly out of my account tried numerous times to get someone to help from mspy to get it on mynphone im not too tech savvy could not get a response says nothing about having to get target phone that why i paid for subscription just to be ignored then wjen i spoke to them this morning they would give me a couple of months free if i left good reviews about them i have screen shots of the conversation nothing like sitting back and thaking peoples money for free no wonder at home on line jobs pay so well

mSpy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2024
Sergey V. — mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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Reinstating Family Values
January 31, 2024

When my family went through a rough patch, I felt my son drifting away. After mSpy revealed his struggle with the situation, it was my cue to reconnect. We've since had several family meetings to reaffirm our values and support one another through tough times.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Handled My Uncertainties
January 31, 2024

I hate snooping, but the anxiety of not knowing was worse. After installing mSpy, I learned that my spouse was actually planning a surprise party for me and not having an affair. It was a relief, but it also taught me a lesson in trust.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Confronted with Reality
January 31, 2024

I always believed that if he was cheating, I would want to know. MSpy provided that bitter knowledge. Seeing the messages was heartbreaking, but it empowered me to make informed decisions about our relationship.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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A Source of Relief
January 31, 2024

Every parent worries that they don't know what their teen is up to. With mSpy, I caught glimpses of my child's online interactions and was relieved to know he wasn't involved in anything dangerous. It's reassured me that we're on the right track with our open-dialogue parenting approach.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Essential for Clarity
January 31, 2024

After noticing odd calls at late hours, I decided to use mSpy and discovered a whole secret life. It was a tough wake-up call, but I'm grateful that I'm no longer living a lie. It's the clarity that helped me take steps toward a healthier future.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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A Lifeline for Parenting Teens
January 31, 2024

As a mother of a teenager, the worry is constant. MSpy has been an invaluable tool for me. It alerted me when my son received messages related to drugs and alcohol, opening up a crucial conversation about the pressures he faces. I'm grateful for the chance to guide him away from potential harm.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Step Towards Open Communication
January 31, 2024

MSpy was instrumental in opening my eyes to my child's experience with bullying. It feels invasive, but knowing what he was dealing with daily has made us more proactive as parents, addressing the issue and fostering a safer environment for him to thrive.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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A Nudge Towards the Truth
January 31, 2024

I was on the fence about confronting my husband because I had no evidence, just gut feelings. MSpy changed that. I could see his text exchanges, which confirmed my fears. The hard proof was what I needed to address our issues directly.

Date of experience: January 31, 2024
GB
1 review
0 helpful votes
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Found Peace of Mind
January 31, 2024

Being in a long-distance relationship made me feel anxious sometimes. Using mSpy gave me insights into who she talked to and what she shared. Seeing nothing amiss actually built my trust. It's not about spying; it's about not feeling left in the dark.

Date of experience: January 31, 2024