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mSpyReviews 2,280

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1793
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,280 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 5th among Mobile Applications sites.

This company responds to reviews on average within 12 days

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GB
1 review
0 helpful votes
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User-Friendly Online Access
May 23, 2024

The convenience of mSpy's web-based interface is a major plus, allowing me to utilize its features from any web browser without the hassle of installing additional apps. I can easily monitor from any device, be it a computer or phone.

Date of experience: May 13, 2024
Florida
1 review
0 helpful votes
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SCAM SCAM SCAM
May 22, 2024

Worst user experience I've ever had. The product doesn't work. Gives you an error when logging in. Their support team doesn't get back to you. When they do, the ONLY thing they can do is reset a password, and that still doesn't work. Then they upsold me VIP support, and I COULDN'T BOOK WITH THEIR TEAM FOR 2 WEEKS TO GET THE ISSUE HANDLED. THEN THEY SAY I CAN'T GET A REFUND A FEW HOURS AFTER I PURCHASE. EVEN THOUGH THEIR PRODUCT DOESN'T WORK AND THEY CAN'T GET TO ASSISTING ME FOR 2 WEEKS, AND THEIR REFUND POLICY IS FOR 2 WEEKS. SCAM SCAM SCAM

Date of experience: May 12, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
Follow Artur H.
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The web dashboard with the Family plan is a game-changer for our business. We can monitor work phone activity (calls, texts, apps) for all our employees from one central location. It simplifies monitoring and ensures everyone is using their phones appropriately.

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
Follow Adrian D.
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My wife and I use the Family plan to monitor both our kids' phones. The best part is that mSpy works in stealth mode, so they have no idea their phone activity is being monitored. No rooting our Android phones was required either, which was a relief.

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
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Teenage gambling addiction
May 20, 2024

My son's grades started slipping, and I suspected something was wrong. MSpy's browsing history revealed visits to gambling websites. We were able to intervene early and get him the help he needed.

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
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Grandma needs help
May 20, 2024

My grandma started using a new tablet to connect with family, but she's worried about online scams. MSpy was perfect. It has a simple interface for call and text monitoring, giving me some peace of mind while she enjoys her new device.

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
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Clawing back control
May 20, 2024

My son started spending an unhealthy amount of time on gaming chats. MSpy's keyword alerts flagged concerning conversations, and I was able to intervene before things escalated. The app helped me have a crucial conversation about online safety with him.

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
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Catching fake-sick days
May 20, 2024

My teenage son started feigning illness to skip school. The GPS tracking on mSpy exposed his lie. I could see he was actually at the mall when he claimed to be too sick to get out of bed. Needless to say, there were consequences!

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
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My partner lives in another country, and open communication is key. We both use mSpy with full transparency to monitor calls and texts. It helps us feel secure and avoid any unnecessary doubts creeping in.

Date of experience: May 10, 2024
GB
1 review
0 helpful votes
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My daughter's first sleepover had me on edge. Thankfully, mSpy's Geofencing feature let me know she stayed within the designated area of the friend's house. It offered a layer of reassurance throughout the night.

Date of experience: May 9, 2024
GB
1 review
0 helpful votes
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Our small freelance team uses mSpy's limited app usage monitoring to track project progress. It helps us identify who might be spending excessive time on certain platforms and ensure everyone's focused on delivering tasks efficiently.

Date of experience: May 9, 2024
GB
1 review
0 helpful votes
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Not for the faint of heart
May 19, 2024

MSpy can be a bit overwhelming at first, with all the features and options. But once you get the hang of it, it's a powerful tool. Just be prepared to see things you might not want to, like your teen's late-night texting sessions or your employee's social media browsing habits during work hours.

Date of experience: May 9, 2024
GB
1 review
0 helpful votes
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Lost phone avoided
May 19, 2024

My phone got stolen last week, and thanks to mSpy's GPS tracking, I was able to locate it in a nearby pawn shop. The police recovered it for me, and I'm so grateful for this app's tracking features.

Date of experience: May 9, 2024
GB
1 review
0 helpful votes
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We have a mix of Android and iOS devices in our family, and the family plan seems like a good option. It covers multiple devices at a discounted rate, which is perfect for monitoring both our kids' phones.

Date of experience: May 9, 2024
Pennsylvania
1 review
0 helpful votes
Follow Causetta L.
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This program is insanely misleading. I have an iPhone and not Android, I also do not have a desktop, thus this program is completely useless. All features that are advertised do not exist for iPhones. And yes I had access to the target phone and iCloud credentials. The only thing offered is a free extension of one month for my membership, so that I can continue on in my uselessness journey with this company, or option 2 to freeze my account and wait to unfreeze it in the future when I feel like logging in to see absolutely nothing. I am a single mom and spent a lot of money on this service and am irate that it is such a waste of money, I could have just flushed some money down the toilet and gotten as much help as I have from this program. Thank you for truly nothing, other than making my checking account bounce because I didn't realize the stupid mAssistance program got charged too. Award winning program and support.

Date of experience: May 5, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

GB
1 review
0 helpful votes
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My brother is in recovery for alcoholism, and mSpy helps him stay accountable. He agreed to have the app installed to monitor his location and calls. It helps prevent him from going to places associated with his past drinking habits.

Date of experience: May 3, 2024
GB
1 review
0 helpful votes
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Control our nanny
May 13, 2024

We hired a new nanny for our toddler, and mSpy gave us some peace of mind. We used the call recorder to listen in on a few interactions and were happy to hear her patience and kindness with our son.

Date of experience: May 3, 2024
GB
1 review
0 helpful votes
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Caught my cheating spouse
May 13, 2024

I had suspicions about my husband, and mSpy confirmed them. The text message monitoring feature showed flirty messages with another woman. The app also revealed he was frequenting places he lied about going to. Thanks to mSpy, I was able to confront him with the evidence.

Date of experience: May 3, 2024
GB
1 review
0 helpful votes
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I run a small marketing agency, and mSpy helps me monitor employee phone use during work hours. The Screenrecorder function is particularly useful. I can see if someone is spending too much time on social media or using work time for personal calls.

Date of experience: May 3, 2024
GB
1 review
0 helpful votes
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MSpy's Instagram monitoring is fantastic. I can see what my daughter posts and who she's messaging with. It's a great way to keep an eye on potential cyberbullying or inappropriate content. Plus, the fact that I don't need to jailbreak her iPhone is a huge relief.

Date of experience: May 3, 2024