MovieTickets.com

I had a gift card. I went on their website to purchase tickets for a movie I was going to see that day. It took a very long time to process and when it finally stopped, the screen said "Sorry, this transaction was unsuccessful". Frustrated, I went back to try to purchase again only to find that the site had taken money off my gift card despite the transaction being "unsuccessful". I immediately called and all i got was a recorded message saying to email them for customer service then the line went dead. I immediately emailed and received a response saying that they would get back to me within 72 hours which was not helpful for the movie i was going to see that day. Went to the movie and just paid. When I heard back from them the next day, they pretty much said that the transaction was successful so I was abel to use the tickets purchased. When asked how was I supposed to know that the "Sorry, this transaction was unsuccessful" actually meant that i had indeed purchased tickets and i would like a refund, they told me I would have to either go back to the store where I got the gift card or ask the person who gave it to me to look into it if it was a gift. Absolutely HORRIBLE business and customer service. I emailed them back again with the screenshot of the screen saying the transaction did not go through and requesting a new gift card to make the situation right. I have not heard from them since. Terrible, terrible way to run a business.

I logged into the website having to create a password which requires me to run through 11 different kinds of hoops for creating an account. Ease up guys you are not a bank. No need to annoy your customers by making the password creation so hard. To make matters worse is your selection of ppl. Children under the age of 6 is not allowed and anyone under 12 is a child and anyone over 62 is senior. It is so confusing i feel someone from 5 th grade made your website. Then to top it all i paid using my credit card and payment got charged but neither did i get the tickets or an email but just "an oops something went wrong look below for the deets" stop setting up messages like you are douchebag millennial and work on your annoying jigsaw website interface.

Movietickets.com gave a disclaimer online that stated before buying my ticket that I could make changes to my order so long as the movie had not played yet. Now I get an email back saying no changes to my order can be made and purchase I made was final.
I tried calling their 1 *******457 number and all it does is give me a recording saying to email them my concern. There is no human connection. This company is a scam.
Please don't support this fraudulent company people
Save your selves from the trouble it puts people through over movie tickets

I received a couple of these $25 "gift" cards for Easter. First thing you need to know is if you try and click on the link on the home page to register it will say "Currently Unavailable". There is a work around for this. You have to pull up a movie, add a ticket, and in the "Sign In" tab you can click the "Create My Account" button to actually register. Why this worked and the other didn't is beyond my understanding. Anyway I selected my theatre (AMC), and selected the number of tickets I wanted to purchase (2). What I don't get is this "Convenience Fees" that is added on to the price. I understand that if you a specific seat you'd pay extra to get said specific seat, but here's the thing... our AMC theatre doesn't do assigned seating! Why and the heck should someone have to pay an extra $1.70 per ticket if there is no assigned seating! Now if you are a Stubs Member this "Convenience Fee" is waived, but if you aren't than you are forced to pay extra money. Oh and speaking of extra money, being a Stubs Member I can see movies on Tuesdays for $5. Not if you buy ticket through movietickets.com. Even if you put in you Stubs card number, all it does is remove the "Convenience Fees", you still have to pay full price for the tickets. Now it did let me use the gift card, but I had to use $17.38 out of $25 and now there will not be enough for another ticket later now. What a rip off.

I received gift cards for Christmas for my kids, every time I tell them to pick a movie so we can go I end up paying because the website is not available to set up account, how convenient. It's April now and I have tried several times. You can't use them at the register so I see this whole experience as a rip off! All the way around, can't use the two $25 tickets and end up paying when was expecting too. RIP OFF! To top it off you have to rate at least one star and they don't even rate that!

Like everyone else on here, I'm telling you this unethical "business" is a scam. They recognize I have a $25 gift card, but refuse to take it. I called multiple times and finally someone answered after a 30min hold. He recognized I had a gift card and said "I'm sorry we aren't taking it. I don't know what's wrong. I guess try later." When I asked if he could give me a new gift card code to replace mine he simply said, "no."
He admitted that it wasn't fair. He admitted that they took my money and now won't take the card. No refund, no replacement. These owners are trash. It's straight up theft. Look at the unanimous 1 star reviews! Why isn't this thing getting shut down?!