Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Move Yourself

Move Yourself

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Move Yourself?
grey stargrey stargrey stargrey stargrey star

Move Yourself Reviews Summary

Move Yourself has a rating of 3.9 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Move Yourself most frequently mention and book online. Move Yourself ranks 12th among Moving Service sites.

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Sebastian U.
Unfollow Sebastian U.
Share Review
Report Review

Excellent servive
October 24, 2019

Wold recommend to all my friends and family. From pickup to delivery at my new address the service has been a premium and very professional. Thank you

Date of experience: October 24, 2019
Australia
1 review
0 helpful votes
Follow Patrick O.
Unfollow Patrick O.
Share Review
Report Review

Car trailer
October 24, 2019

The trailer was in good order and was easy to tow. All lights worked. I would probably use this service again.

Date of experience: October 24, 2019
Australia
1 review
0 helpful votes
Follow Roberto R.
Unfollow Roberto R.
Share Review
Report Review

Convenient, easy to use
October 24, 2019

Easy online booking system, really easy to use.
Really happy with service

Date of experience: October 24, 2019
Australia
1 review
0 helpful votes
Follow Chris Z.
Unfollow Chris Z.
Share Review
Report Review

Garden
October 24, 2019

Experience was great and it was easy to order and return the trailer.

Date of experience: October 24, 2019
Australia
1 review
0 helpful votes
Follow Gavin I.
Unfollow Gavin I.
Share Review
Report Review

Quick and easy move
October 24, 2019

An efficient and easy process picking up and returning the trailer. Trailer was in excellent working condition. Highly recommended! Happy to use again!

Date of experience: October 24, 2019
Australia
1 review
0 helpful votes
Follow Ian O.
Unfollow Ian O.
Share Review
Report Review

Easy process
October 24, 2019

Trailer was in good condition, and the staff were easy to get on with. The location was near to where I wanted to be. I will be using them again when required.

Date of experience: October 24, 2019
Australia
1 review
0 helpful votes
Follow Matthew D.
Unfollow Matthew D.
Share Review
Report Review

Excellent equipment easy transaction
October 24, 2019

The only issue was the machine location as it is a moneygram machine no signage for move yourself had to ask attendant but was only issue.

Date of experience: October 24, 2019
Australia
1 review
0 helpful votes
Follow Zoe A.
Unfollow Zoe A.
Share Review
Report Review

Easy and great value
October 24, 2019

Easy to book online and pick up plus you get a saving for booking online Pick up was easy and return

Date of experience: October 24, 2019
Australia
1 review
0 helpful votes
Follow Simon J.
Unfollow Simon J.
Share Review
Report Review

The lights didn't work properly
The left wheel rim is buckled, meaning the trailer wobbles when towed. In moving China and glass this meant items were damage, despite being secured properly

Date of experience: October 23, 2019
Australia
1 review
0 helpful votes
Follow Glen Z.
Unfollow Glen Z.
Share Review
Report Review

Easy Hire
October 23, 2019

Good process, booked online, picked up from 7-11, easy system. Bit expensive for a cheap 6x4 trailer. Did the job but I would probably use more often if it were better value for money.

Date of experience: October 23, 2019
Australia
1 review
0 helpful votes
Follow Thao O.
Unfollow Thao O.
Share Review
Report Review

Hiring was easy over the internet and so cheap!
Picked up trailer from petrol station with no worries and the service attendant even gave me extra bits that I needed like the d-shackle and plugs:)
Thanks again

Date of experience: October 22, 2019
Australia
2 reviews
0 helpful votes
Follow Thomas I.
Unfollow Thomas I.
Share Review
Report Review

Good Trailer Hire
October 23, 2019

No problems, very happy. A straightforward trailer hire, and we upgraded to a larger one, which was no problem.

Date of experience: October 22, 2019
Australia
2 reviews
1 helpful vote
Follow Phillip R.
Unfollow Phillip R.
Share Review
Report Review

Total experience quite good but the older person not familiar with screen purchase can find anxious.

Date of experience: October 22, 2019
Australia
1 review
0 helpful votes
Follow Kristoffer X.
Unfollow Kristoffer X.
Share Review
Report Review

Poor quality, dissorganised
October 23, 2019

The trailer hired was overpriced for what it was. The quality of the trailer was poor and bordering on unsafe. The payload of the trailer was inadequate and this was not clearly communicated when hiring. The service station was originally unable to locate an appropriate cable for the trailer. The service station closed at 8pm meaning the trailer was unable to be returned when the job was complete and had to be stored overnight. The service station did not allow me to keep the padlock and key in order for me to return the trailer after closing. All in all pretty poor and its doubtful I would ever use again or recommend that anyone else does.

Date of experience: October 22, 2019
Australia
1 review
0 helpful votes
Follow George I.
Unfollow George I.
Share Review
Report Review

Some difficulty booking
October 23, 2019

On line booking system locked up on me and needed to phone (this was after hours - fortunately someone answered and resolved this immediately)
No problem with gear

Date of experience: October 22, 2019
Australia
1 review
0 helpful votes
Follow Anthony Y.
Unfollow Anthony Y.
Share Review
Report Review

Trailer
October 22, 2019

Everything was generally fine, however I was a frustrated that I had to clean rubbish out of the trailer. Also, the automated process at the servo is a bit clunky.

Date of experience: October 22, 2019
Australia
1 review
0 helpful votes
Follow Christopher L.
Unfollow Christopher L.
Share Review
Report Review

Easy
October 22, 2019

Easy to order and pay. I use them every time I need a trailer.

Date of experience: October 22, 2019
Australia
1 review
0 helpful votes
Follow Hening K.
Unfollow Hening K.
Share Review
Report Review

Nice staff and good service
October 22, 2019

I made an order online but was mistake about the date, called support and they resolved issue for me, thanks.

Date of experience: October 22, 2019
Australia
1 review
0 helpful votes
Follow Boris F.
Unfollow Boris F.
Share Review
Report Review

Car carrier hire
October 22, 2019

There MUST be warnings that you 1) do not provide ANY straps to secure the vehicle on the platform 2) your platform will NOT accommodate any modern vehicle as the ramps are short and platform sits tall. 3) OTR staff knows nothing.

Date of experience: October 22, 2019
Australia
1 review
1 helpful vote
Follow Reymon L.
Unfollow Reymon L.
Share Review
Report Review

Faulty trailer
August 1, 2017

On two different occasions I hired a trailer. First time I hired it, 20 mins into use my brake fuse blew. I was not sure if it was the trailer or not so gave it the benefit of the dought. The second time the fuse blew as soon as I turned on the ignition after the trailer was connected. Contacted the management and they stated that nothing was wrong with the trailer. 18 mth old car, taken back to manufacturer for repairs who stated it was the fault of the trailers faulty brake wiring. Move yourself refuse to except responsibility in any way.

Date of experience: July 31, 2017

From the business

Move Yourself offers trailer, ute, truck and lawnmower hire across Australia. Book online now or from one of more than 900 locations locations across SA, NSW, VIC, NT, WA, TAS and ACT through our innovative self-serve kiosk. We have a range of differen...