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MotorcycleCloseouts Reviews Summary
MotorcycleCloseouts has a rating of 4.8 stars from 6,846 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and fast delivery. MotorcycleCloseouts ranks 2nd among Motorcycle Gear sites.
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Always great
Awesome goggles. Have had the same ones for 7 years and couldn't pass up the price for a new pair.
Great prices great site
After checking their size chart on a pair of motorcycle pants and measuring myself to make sure I ordered the correct size, I received the pants and couldn't even get them up over my hips. These were not the size indicated on the chart or on the pants. I contacted the company who made up an excuse that the size chart wasn't theirs, it was from the company they got the pants from. They refused to pay for return shipping unless I received the wrong product. FYI: PANTS THAT ARE NOT THE SIZE I ORDERED ARE THE WRONG PRODUCT. When they received the pants, they sent me this response, "We had an employee with size 38 hips try them over her pants and they fit like an 8. We also compared the measurements to the size chart and they match the size chart. Perhaps they are just not right for your body shape. I know I have that problem with Firstgear." My body shape is a size 8. Everything I wear is a size 8 or smaller. They went out of their way to give me the worst possible customer service ever. Then they charged me TEN PERCENT of the price of the pants as a return fee. Between the return shipping AND their return fee I'm out over $32 and HAVE NOTHING! I also returned a map that cost $14.95 and they only refunded $4.95 (a $10 refund fee. "$10 or 10% which ever is MORE!) THEIR CUSTOMER SEVICE IS NON EXISTENT. I think the way they make their money is to sell you something that is incorrect, then keep 10% when you return it on your dime. I WOULD NEVER DO BUSINESS WITH THIS COMPANY AGAIN. I reported them to the Better Business Bureau and if you've been screwed by them I recommend that you do too.
Fits Perfect Great Price
Your company has always been excellent with your service and products, very satisfied!
Easy, quick and fun. There was an issue with my information. I was contacted to ensure my info was correct and order arrived perfectly. I love it! And have been in site daily since...
Easy
Fast & efficient service and the merchandise was as advertised. Excellent quality and great price.
So far so good but wait until I use the product over an extended period of time, otherwise everything was satisfactory.
Fast and easy checkout
I've always had a great customer service experience. Especially regarding returns I have had in the past. No problems and no issues. Your great
Great company and great prices!
From the business
Since 2002, MotorcycleCloseouts, L. L. C. Has offered discounted and closeout motorcycle and ATV apparel, parts and accessories to the public over the Internet and through our retail store in the Kansas City metro area. Our goal is to be able to discount our closeout items at least 30% off of published retail prices, but we get really excited when we can offer discounts of 50% or more. Visitors to our retail store pay the same low prices seen here on our web site. As a word of caution, not every item shown on our web site is available at the retail store every day, so it’s a good idea to call ahead if you are searching for a particular item.
Our products are first quality and carry the same manufacturers' warranties as if they were sold in your local motorcycle dealership. Closeout items are not blemished or defective items; they are simply overstocked at the distributor or perhaps previous year models. Closeout items are available for return or exchange, just like current model...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
To clarify, we can't control manufacturers' size charts. Our return and refund policies have always been very clear on our website, and exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. Please also note that all Better Business Bureau complaints and reviews have been resolved and our rating is A+.