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Motherhood Maternity has a rating of 1.4 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Motherhood Maternity most frequently mention customer service, gift card and maternity clothes. Motherhood Maternity ranks 26th among Maternity Clothes sites.
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Go in-store for a great shopping experience. Just like with most clothing stores, you should try on the clothing before making a purchase. They have velcro bellies you can put on to see what the clothes will look like later in your pregnancy. The people who work there are kind, happy to help style your wardrobe or leave you alone if you prefer to browse by yourself. The thickness/quality of some of the garments can be questionable at times but I think it is because they intend for women to layer their clothes since we sometimes get way too hot when pregnant. Ordering online is not a great experience because the sizing can be off (but I usually end up in SMALLER sizes, hooray!) and you cannot get a refund in-store, only store credit. All in all the company has made loads of improvements over the last couple years and I will continue to shop there even after I'm done having my kids because their winter deals are amazing ($9.99/BOGO Free tops) and the material is always soft and the pants never squish my sensitive belly.
I love this store!
The product was fine. Nothing special, but good for the price. What is really disappointing is the company's customer service for online purchases. I received an automated e-mail order confirmation on the day of my order and then I did not hear a word from them for 13 days. I e-mailed them asking information and I never received a reply, when the only information I could find on their site was that my item had been back ordered.
When I finally received it, they send me a request to write a review. Which I did, complaining about the customer service. That review was never publiched, nore did anyone contact me to apologize.
Conclusion? Don't trust the reviews you read on their site!
I'm certainly not going to spend any more of my money there!
I purchased about $250 of clothing from this site. I wanted to simply ask a question about pant lengths and cannot get anyone in customer service. Been trying for 3 days. Wait for 9 minutes each time I call and a recording comes on to tell you they are receiving many calls and can't answer your call now... then disconnects. I have sent emails... no repsonse. STAY AWAY FROM THIS SITE, THEIR CUSTOMER SERVICE IS THE WORSE!
I think if you just need maternity clothing at a reasonable price, fine... shop here. However, I'm a business owner and I am client-facing daily. I need stylish, comfortable, corporate-appropriate clothing. Motherhood.com is NOT for me.
I've made a single order, which arrived in two shipments. My cousin sent me a gift card and a discount coupon that was to expire in july (she sent it in June). With this order I purchased several items, using the gift card and my credit card. The coupon reflected in my initial purchase price (was a BIG discount mind you), but would NOT reflect when I was asked to finalize the purchase. Eventually i gave up and just made the purchase, giving up the discount. This annoyed me, but hey... I could not ignore the gift from my cousin.
When the first part of the order arrived I had mixed reviews. A few items were ungodly cute, and versatile. But most were made of flimsy material with poor quality construction. I've not worn them except around town for errands on the weekend. The second order was similar... half the items were decent and wearable, the other became house-wear.
The shipping is VERY fast. The prices are relatively low. The quality is poor. The selection is decent. Ultimately though, this is not a place for pregnant women of discriminating taste. Motherhood became MEH-therhood. (Sorry, bad pun)
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