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MorningSave

4.5

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MorningSave Reviews Summary

MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130

We monitor reviews for authenticity

Florida
1 review
2 helpful votes
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I recently bought the ear pod from them. The right ear pod kept falling out of my ear and the left one was fine (would never fall out). I was listening to music while cleaning my house and it fell and was not able to catch it in time and it broke while hitting floor. I sent customer service a message asking for a replacement and they told me they they don't cover accidentals. Will never buy from them again. The worst.

Date of experience: March 6, 2019
Texas
1 review
2 helpful votes
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Thanks unfortunately by the time my order reached my local post office most of it had already spilled out. Faulty packaging our rough ride to delivery or both? Who knows. I sent it back. I didn't get an acknowledgement of the return, a replacement or a refund until I researched the return about a month later. Speaks poorly of their return department. But once the people over at MEH.com received my email, they promptly took care of it and issued a refund.

Date of experience: March 2, 2019
Texas
1 review
1 helpful vote
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I am a service snob, grew up in a Nordstrom / Estee Lauder culture, where service standards are super high.

Morningsave is one of few companies today with great quality and diversity in product, excellent pricing, and shipping is fast and consistent.

Morningsave will fix any issue or problem, though I seldom have one... immediately!
You NEVER have to worry about returns or exchanges.

Best of all, they honor and appreciate their customers AND they are tragically hip!:)

Thank you Jonathan and team!
El

Date of experience: February 28, 2019
New Hampshire
1 review
3 helpful votes
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Defective Trym II
February 28, 2019

I already sent two email messages-no response. I bought the Trym II and finally opened it up and it doesn't work. I would like to know how to handle this. It's a shame that your products are defective. No 1-800 #, no response from MorningSave. I need some answers. Please respond back to me. This is definitely not good for business according to the reviews.

Date of experience: February 28, 2019
Chad E. — MorningSave Rep
over a year old

Hi! We respond to issues in the order we receive them. It's been a very busy couple weeks. Please allow for an extra couple days for response. We will absolutely get this solved for you. Thanks,

Florida
3 reviews
17 helpful votes
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Purchased two Pop Sonic water flossers.
One wouldn't accept the pickheads. They simply wouldn't seat. The hole they're supposed to sit in was too large. The other turns itself on. I got woken up at 2am scared out of my mind by a loud WHIR WHIR WHIR. I couldn't understand where the alarm was coming from. I followed the sound to my bathroom. It was the damn water flosser. I wrote to Morningsave who wrote back telling me I just didn't understand how to operate it correctly. REALLY!?

Date of experience: February 27, 2019
Chad E. — MorningSave Rep
over a year old

We're happy to help solve your issue. Respond to our message and we'll get it sorted out.

Georgia
1 review
4 helpful votes
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Purchased two Pop Sonic water flossers.
One wouldn't work & the other overheated and wouldn't switch off.

Date of experience: February 25, 2019
Chad E. — MorningSave Rep
over a year old

We can get this solved for you. Just send a message to support.

Thanks!

New Jersey
1 review
3 helpful votes
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Bad services
February 21, 2019

I brought some big item from here and they were shipped out without any protection on them so everyone who worked on getting it to me knew exactly what I brought. I didn't recieve one of my items and I have contacted them over several times but no one has contacted me yet. I'm done buying from here. They don't have a number for these issues and they don't care about the customer. After I get everything together I'll be closing my account. DON'T BUY FROM THEM THEY DON'T CARE ABOUT WHAT YOU'RE GOING THROUGH. THEY JUST TAKE YOUR MONEY AND DON'T CARE!

Date of experience: February 21, 2019
Chad E. — MorningSave Rep
over a year old

We'll get this solved for you. We're a bit backed up due to some popular sales. Let us know what you're missing and we'll get it sorted out.

Thanks,

Florida
1 review
1 helpful vote
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Great buy!
February 4, 2019

The company was great to deal with... merchandise arrived in a timely manner and price was amazing. I had an issue with something not working correctly and Chad walked me through the steps... when all else failed I was sent a new item! What a pleasure working with him. Saw the company and products on Steve Harvey... will order again.

Date of experience: February 2, 2019
New York
1 review
1 helpful vote
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I enjoy shopping at MorningSave.com because they have great prices and customer service. Their customer service was very quick to respond to my email regarding a product which was remedied without delay. Many of my orders were gifts and I had no problems getting them in time for distribution. I recommend buyers to buy from MorningSave as I give them an A+ rating.

Date of experience: February 1, 2019
Caitlin V. — MorningSave Rep
over a year old

Hey Celeste,

Thanks for the love and the shout-out to Kevin!

Washington
1 review
5 helpful votes
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This is a scam
January 31, 2019

I ordered one air purifier, my checkout amount was $106. Then today I received the receipt in my email and the invoice was for 2 air purifiers, with a total of $205! There is no number to call and you cannot change your order a later than an hour after your order! Lame!

Date of experience: January 31, 2019
Chad E. — MorningSave Rep
over a year old

Hi! Just reach out to our support team. We can get it sorted out for you quickly. You aren't stuck with it.

**EDIT** Looks like this was canceled and refunded for you. Thanks!

California
2 reviews
5 helpful votes
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I have purchased several items from Monringsave, and other than the extremely slow shipping, it's been fine. Until you have an issue with an item. We purchased a Power Precision cooker, and it is defective. We immediately called the manufacturer and was told we need to contact Morningsave. I reached out to customer service via email (they have no phone number, and now I know why) and after waiting 2 days got a reply saying I needed to contact the manufacturer. So I did, only to be told that I needed to contact Morningsave. The product has been discontinued, and if I want a refund from Morningsave, I have to send it back (at my expense) and they will either refund or replace. Well the product has been discontinued (because they are defective) and now I sit and wait yet again for Morningsave to reply to my email.

Date of experience: January 30, 2019
North Carolina
1 review
2 helpful votes
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Poor Quality
January 29, 2019

Received my back pack today... the lining inside was not stitched! Material is very poor Quality..

Date of experience: January 28, 2019
Texas
1 review
2 helpful votes
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Great
January 24, 2019

Product is exactly what you say it is n great prices. No lies or fake products. I saw it on Steve Harvey show and its fantastic.

Date of experience: January 23, 2019
Colorado
2 reviews
4 helpful votes
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I just bought a fitness tracker after seeing it on this site on a few reputable talk shows. BEWARE... the fitness tracker is not compatible with any Samsung Galaxy newer than a 7... really. When I went back to this site for a refund/return, the link takes you to the statement below...

"Because our items are steeply discounted and offered in fixed quantities, for a limited time only, we DO NOT accept buyer's remorse or change-of-mind returns."

Date of experience: January 23, 2019
Chad E. — MorningSave Rep
over a year old

Send us a message. We’ll sort it out for you. morningsave.com/support

Washington
1 review
1 helpful vote
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Customer Service
January 23, 2019

After having a problem with one of the MorninSave products the company stepped up and immediately provided a refund for the defective product, turning a negative into a positive. Very professionally handled by CS Manager Chad.

Much appreciated

Date of experience: January 22, 2019
Wisconsin
1 review
3 helpful votes
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I ordered the Royale Blower Brush Hair Dryer and Styler after seeing it advertised on "EXTRA". When I received the item, the box it came in was in decent condition. When I opened up the brown box, the item was in a plastic bag. When I took the item out of the plastic bag, the two seals were broken. The rep says it was "normal" for the tear to be broken and that the transit of the item was the reason why the seals were broken. I'd like to dismiss that because there is no way the item in a box, in another box, in a plastic bag, could have had its seals broken due to transit. The box that stored the brush/blower was also ripped and beat up. Funny thing is, MorningSave doesn't have a phone number to call, because if they did, they wouldn't have enough people to staff their customer complaints. I've been going back and forth with a "CRAIG" and he has yet to offer me a return label. I haven't tested out the item, because I DO NOT WANT it. I've told him numerous times that I do not want the item, and still, he keeps insisting that I test out the item to make sure it works. I have given him until tomorrow to send me a return label or I will be contacting the Better Business Bureau and my bank.

Date of experience: January 22, 2019
Florida
1 review
5 helpful votes
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Horrible experience! There prices may be great, but you get what you pay for. Shipping is slower than a boat from China, and there customer service is pitiful. I ordered 2 drones and wanted to return because they are crap, not even worth the money they discounted them at. There's no phone number to call?! You got to be kidding! And I was told I would need to pay for return shipping and then confirm that they received it. Ed that hassle, they would likely claim they didn't receive and then I'd be out more money. Hard to believe that TV shows are promoting this loser company! You think they would do their homework before promoting them. We rely on that they do their due diligence.

Date of experience: January 20, 2019
Chad E. — MorningSave Rep
over a year old

We can get this sorted out for you. Reply to your original message from us and ask to talk to me - Chad - I'll take a look for you. Thanks!

Pennsylvania
1 review
0 helpful votes
Follow Brigitte M.
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The most prompt and excellent service I've ever had with a company. Delivery of the product was very fast unfortunately it was defective. I was issued a refund immediately very very professional.

Date of experience: January 19, 2019
Pennsylvania
1 review
0 helpful votes
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I am very happy with my purchase. I got an exceptional price and the shipping was fast. The rock solid machine I bought is a hit with the family. Customer service was very fast and friendly via email. I am impressed with the whole experience I had and highly recommend this company.

Date of experience: January 18, 2019
Missouri
1 review
3 helpful votes
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Junk for sale
January 17, 2019

Recently I purchased an item from morningsave. Much to my chagrin it did not perform as expected. After attempting to get my money back (as i am living on a very small fixed-income), i was referred to the products warranty department. There should be a warning on the first page of the site that one should not purchase junk from this site unless THEY ARE ABSOLUTELY POSITIVE THE PRODUCT WILL WORK AS STATED. Very disappointed in the deception from morningsave and Steve Harvey.

Date of experience: January 17, 2019
Chad E. — MorningSave Rep
over a year old

Sorry to hear you had a bad experience with the warranty. If you still need help, reach back out to us and we can get it solved for you. Just mention that you talked to me.

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