MorningSaveReviews 853

The United States Post Office just contacted me today and told me that based on the tracking number given from the report I placed for lost packages this product was never even shipped from you guys, and never reached a post office to be stamped or scanned in. You all are fraudulent, and I want a refund immediately and NOT in 10 damn days!

I ordered the "Oreck AirVantage Multi-Stage True HEPA Air Purifiers" on March 15th and paid $106 for it and it now April 2 and I still have NOT received it. I have sent messages to give MY MONEY BACK!

At first, i thought Morningsave are not caring and difficult to reach and work with, but i was proving wrong. The representative assigned to my complaint Ms Brittany went above and beyond to rectify the problem with my lost order. I was in awe and very pleased. My lost ordered item were replaced, and she kept following up with me to check if the shipment was received. Once again, thank you so much ms Brittany, and thanks to Morningsave as a whole. I really appreciate your help and support.
Sincerely,
David Amosu.
PS, I'll recommend Morningsave any day after this experience.

I ordered the Joy Mangano Weekender + Tote in Steel Blue and Rose Quartz on 3/15/2019. When I received my order on 3/20/2019, I was missing the Rose Quartz Weekender bag. There was no packing slip or invoice. I immediately contacted them via their support link and received an automated reply that they have received my inquiry and would get back to me within 1-2 business days. Well, today is 2 business days and I still have not received any response regarding my missing order. I emailed their support link again and nothing as of yet. So I just made a complaint on the BBB. This is the worst customer service EVER! To have NO contact number for customers to call and receive assistance after spending money on your website... you had no problem taking my money, but couldn't get me my products. It's not rocket science or brain surgery!

Horrible product quality. Ordered ear buds that were like ipod ear buds and they were 3x the size. Could barely fit them in the ear and they wouldn't stay in.

Sent back immediately never received a refund, my tracking number said they were delivered to them yet they refuse to refund me. If I could give less than 1 star I would. Horrible customer service. I sent back things at Christmas to couple retailers and not one was lost in the mail. Would never order from here again. And highly rated TV shows should not support them.

I'm extremely disapointed with my purchase. My Ninja Intelli kitchen system came with a broken food processor bowl, totally useless. I've contacted customer support 2x and have yet to hear from them. I ordered two Ninja products from morning save the very same day, one arrived in an official Ninja box, the other arrived loosely packed in a brown cardboard box which contained the processor bowl. All I want is a replacement or a new processor bowl!

I have purchased several products from Morningsave.com. My general experience is that when you have an issue, the customer service is pretty quick and efficient to handle returns. They do want you to deal directly with the manufacturer though. I have found that they quality of the products is so-so at best. I have decided I can get just as good of a deal at big box department stores, Walmart, Target, etc, and have the ease of returning if there is a problem. I have come to the conclusion this is a site to unload junk products, or and overabundance of products that were just not that worthy to begin with.

I was excited to receive my products, but it quickly turned to disappointment. The first product was the Predire Facial Mud Mask, and to remove the mask you use a magnetic hand wand. However the wand hardly had any magnetism in it, so in order to get the mask off I had to continually wash and wipe my face. My skin was sore and red once I got it off becuae the mask texture is like sand and all the rubbing irritated my sensitive skin.

But the second product, which was a book of facial masks came with mildew/mold all throughout it. This is a health hazzard especially because I have asthma. I opened the package and immediately had a headache.

Thankfully when I reached out to customer service they were responsive and offered a refund for the damaged items. I however, will never order anything from MorningSave again!

Saw it on TV and went to website and signed up. I placed an order and it stated any orders placed within the next hour would have free shipping. I found another item and tried to place the order but site displayed "Credit card declined". Thinking it had something to do with multiple charges I called the credit card company and they said the first charge went through and when I tried to place the order again I got the same error message yet my credit card company said morningsave didn't even attempt to make the charge otherwise they would have seen it. The only reason I can come up with is they want you to pay the monthly membership fee which I did not want. No phone number to contact anyone, support states they'll get back to you in 1-2 days at which time obviously the 1 hour free shipping will be void. My opinion, stay away from companies like this.