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MorningSave Reviews Summary
MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.
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I had an issue with an order. I sent them an email during this pandemic. The company rep Megan responded promptly and took of my needs in highly satisfied manner. No issues no concerns. Products are good with the company but I'm more than happy with the way they responded to my concern. Thank you morning save for being so considerate and caring.
Out of the many items I've purchased through Morning Save I've had issues with 2 products. That's less than 1% of what I've purchased. Their customer service is above and beyond! I've always gotten a quick response and they've always been quick to make things right. Jackie was exceptionally helpful in resolving an issue I hadShe's definitely an asset to MorningSave as an excellent employee!
Hi Kirsten,
It's easy to help when we've got great customers like you. Thanks! <3
I had an issue with 2 orders. They responded promptly and refunded all of my money. Thank you so much! Happy to know you guys have such great employees that care about your guests! Thanks!
Hey Alicia,
We were happy to help. Thanks for the review!
I do have to say I did not have an issue when I had a problem with an item that I returned. They Responded per day 2 as stated in the auto email. It was no miss no fuss I recieved a full refund! Thank you morning!
Hi Heidi,
Thanks for the love!
I ordered 2 Mangano metallic leather totes of different colors. When I received them, they were both the same color. I emailed customer service and explained the issue. Someone got back to me within a day to let me know they sent the other color I originally ordered. The totes bags are beautiful and of great quality. One of the best customer service experiences I have ever had.
Hi Lisa,
Thank you for the kind words. It's so cool to know we were one of the best customer support experiences for you. <3
I have enjoyed the products I have ordered from Morning Save but had to return an item because it just did not work from me. Megan was the associate I connected with and WOW, quick response, easy to return and very friendly. Much appreciated for putting a smile on my face. Thanks Megan.
Hi Deborah,
It's not everyday we get to see a WOW in a review. Thank you for sharing the love and giving Megan a shoutout.
I made a mistake typing my shipping address, I realized it right away, I email them. Guess what they couldn't help me, it was too late, they wanted me to contact USPS, how is that going to help me. Don't order from them isn't worth it.
I had an issue with an order and Jackie took care of it quickly and very professionally.
Thanks Jackie!
Thanks, Iris!
JACKIE WAS VERY HELPFUL. HER RESPONSE WAS QUICK AND REALLY TOOK CARE OF MY CARELESSNESS WHEN I PLACED MY ORDER. HIGHLY RECOMMENDED.
Hi Mike - thanks for the shoutout!
The product selection was simple, the pricing was very reasonable. The shipping/tracking was a very nice follow up as I waited on the delivery. I would Highly recommend MorningSave for anyone looking for quality products at a reasonable price.
Thanks Robert!
Durin my first time ordering I made a mistake and ordered 2 of the same items when I observed my mistake I contacted company help I left my email address but no response. 1week later I again left my email address I received a return response that they were to busy to return my response. I then emailed the person I found in the box with my item no response. I then emailed the person on my receipt no response it appears they could care less and only making the sale matters
Hi Anthony,
Thank you for replying to my direct message. I'm sorry to hear that you don't want to work with us to make this right. If you change your mind, Please don't hesitate to reach out.
Thank you.
Jackie with MorningSave Customer Service was tireless and determined in her efforts to assist me with a pricing issue. She really made me feel valued as a customer and I could not have been happier with the outcome. Thank you, Jackie... job well done!
W. Jones, SW Va.
Aww, thanks Whitney!
Your feedback made Jackie's afternoon.
I had an issue with one of my orders. I wrote to customer service and Jackie got back to me the next day. She asked a couple of questions and I answered them and sent a picture. She responded super fast and took care of my problem.
Hi Carol,
Thank you for the kind words and shoutout to Jackie! Glad we were able to help.
Jonathan did an amazing job with customer service! I had multiple questions and he was quick on all of his responses, not generic responses. This is the customer service you rarely get!
Hi Kaity,
It's pretty cool to see a shoutout for our human to human support. Jonathan's great to work with and we're glad you think so, too!
Glad to know you stand behind your products to ensure complete customer satisfaction. My purchase was less than satisfactory. Taylor assisted me in being reimbursed for this purchase to guarantee customer satisfaction.
Thank you!
Thanks for the shoutout to our customer support team, Sandra!
I ordered 7 things from them. # items had something wrong. The humidifier would not stay running, TrackR Pixel Bluetooth Tracking Devices comes with 3, only 1 work. Ordered a Tens Machine and it is missing the plugin that plugs into the wall. I have emailed them 4-5 times and have never heard from them. That is the sorriest online website I have ever used. You pay for the stuff and then you can not use them because it is already broken or missing a piece.DO NOT BUY FROM THIS PLACE!
Order the smart watch got it today only had a box top lid and no watch this is absolutely unacceptable...
I sent an email through their support team and they never contacted me. I want to return an item for a refund.
Purchased a brush straightener that doesn't heat up and doesn't show you the heat setting! Contacted customer service due a return authorization number and they want me to contact manufacturer! I would not purchase anything from them unless your 100 percent sure you won't be returning it! I will report them to the Better Business Bureau and report them to the shows that I saw them advertising on... Entertainment Tonight, Inside Edition, etc. They should know that this company does not back up the products they sell. Terrible customer service.
I ordered 2 pairs of shoes some of the sizes was confusing. The same day order shoes I email my questions regarding the shoes before they were shipped out I never got a response from morning saving but during the week I ordered the shoes received continue email regarding other items sales items I received the shoes today a week after I ordered the shoes they were kids shoes. This could been avoided and corrected if a customer service staff would respond to my problem. Are morning saving located in a 3rd world countries. Customers spend to much time on the internet trying to resolve their issues and told their staff will respond I 2 business days that are not always true like in case no staff reached out to me before they items were shipped to me. Morning saving made sure my merchandise was paid for before they shipped out and customers can't talk to a live staff. Sorry not good customers service this may customers go shop some places else without the headache and hassle
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the shoutout to our customer support team, kush. You rock!