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MorningSave

4.5

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MorningSave Reviews Summary

MorningSave has a rating of 4.5 stars from 855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MorningSave most frequently mention customer service, quick response and timely manner. MorningSave ranks 10th among Marketplace sites.

service
122
value
92
shipping
97
returns
79
quality
130

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California
1 review
0 helpful votes
Follow Kat V.
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Customer Service Staff Rocks!
September 30, 2020

When I had a problem with my shipment, Kevin got on top of the issue and resent my order and refunded my shipping fees. He was amazing and very helpful!

Date of experience: September 30, 2020
Caitlin V. — MorningSave Rep
over a year old

Customers like you make it easy, Kat.

California
1 review
0 helpful votes
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CD sunglasses
September 28, 2020

Thanks for the prompt action replacing a wrong delivery! I love the red CD sunglasses!

Date of experience: September 28, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Carolina,

Thank you for the review!

California
2 reviews
0 helpful votes
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Quick Response
September 24, 2020

On Sept. 21,2020 I wrote that I would like to return my purchase as I was very unhappy with it. Taylor responded in a few hours and issued a refund. I very much appreciated Taylor's quick response and resolving of my problem. Indeed a pleasure doing business.

Date of experience: September 24, 2020
Caitlin V. — MorningSave Rep
over a year old

Thank you for taking the time review Taylor's customer support!

California
2 reviews
0 helpful votes
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Issue with ordered item
September 24, 2020

I have ordered many, many items from MorningSave with no problems. I did, however encounter a problem with a recent order and notified MorningSave about the issue. It was taken care right away by Jackie. She understood the problem and resolved it to my satisfaction. I believe that customer service is very important and at MorningSave they are there when you need them. Thanks!

Date of experience: September 24, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Dawn,

I appreciate the shout out! Thanks. <3

California
1 review
0 helpful votes
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Problem with an order
September 22, 2020

I had a problem with an order, where I got a broken product. Contacted the company and they refunded my purchase within a days time. Super quick and professional response. It was much appreciated.

Date of experience: September 22, 2020
Caitlin V. — MorningSave Rep
over a year old

Hello Haolinh,

Thank you for the feedback. <3

California
1 review
0 helpful votes
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Customer service is awesome
September 17, 2020

I had an issue with my account and I worked with customer service to get it resolved. Chandler stayed on top of it responding to my questions immediately and I got the issue resolved. Is is so refreshing when when a company has a support service that will respond and help their customers.

Date of experience: September 17, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Denise,

Chandler appreciates the shout out. Thanks!

California
1 review
0 helpful votes
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Great place
September 16, 2020

An incredibly fun place to online shop. Anytime there's ever been an issue they've handled it quickly and to my satisfaction. Definitely worth it

Date of experience: September 16, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Sam,

Thanks for the love!

California
1 review
0 helpful votes
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Not the quality I was hoping
September 15, 2020

The face masks were nice but the material was thinner than I expected.

Date of experience: September 15, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the feedback Taunja!

California
1 review
0 helpful votes
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Customer Service
September 12, 2020

Even though I had to follow up on my issue, Jackie resolved it and messaged me with the results. I'm satisfied with the outcome. Thanks Jackie

Date of experience: September 11, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Annette,

Thank you for the positive review, we appreciate it!

California
1 review
0 helpful votes
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Crazy good Support!
September 11, 2020

My experience with you guys was nothing short of phenomenal! Great support was provided when I needed it.
Thank you

Date of experience: September 11, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the awesome review, Sohail!

California
1 review
0 helpful votes
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Jackie was awesome!
September 11, 2020

Great job, Jackie! She walked me through multiple tests of some defective products and make it right with a timely refund. Thank you!

Date of experience: September 11, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the love, Bret!

California
1 review
0 helpful votes
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Sent wrong item
September 10, 2020

Jackie (Mercatalyst) handled my problem with great customer service
You don't find that many upstanding companies...

Date of experience: September 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out, Stuart!

California
2 reviews
0 helpful votes
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Very Satisfied Customer!
September 10, 2020

Thanks, Morningsave.com! Every time I have a problem with a order your people always straighten out the matter! Thanks again! One Happy Customer!

Date of experience: September 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Thank you, Timothy!

California
1 review
15 helpful votes
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Great customer service
September 10, 2020

I am very impressed with the customer service at MorningSave. The item I ordered apparently got lost, and when I contacted customer service, they were extremely apologetic and sent out another item free of charge right away. Jackie in the customer service department went above and beyond. And they even followed all of that up by providing me with a coupon on a future order. Kudos!

Date of experience: September 10, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shoutout, Julie!

California
4 reviews
0 helpful votes
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Amazing Customer Service
September 9, 2020

I had a special request for an item on sale that I missed. I sent a request for help. Kevin downloaded the link to me and I ordered the item. But the order had trouble & kept asking me to try again, which resulted in 5 orders! I replied to Kevin, who fixed it instantly & told me what to do if this ever happened again. Very responsive, very professional & polite. Very impressive - thank you!

Date of experience: September 9, 2020
Caitlin V. — MorningSave Rep
over a year old

Hi Joy,

Thanks for the review!

California
1 review
0 helpful votes
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Great lighting
September 9, 2020

This review is for the Solar Interaction wall lamps. I purchased 1 set of 3 lamps but was somehow charged for 2 sets. I contacted customer service and was informed that all I needed to do was send the 2nd set back and I would be issued a refund. I was happy bout that, I always have great customer service from Morning Save. Anyway I proceeded to charge the set I did want and install them out side this long walkway on the side of my house and they work so well that I decided to keep that 2nd set that I was sent! Really happy with these, nice bright lighting and they stay on while I traverse the whole length of my walkway. I get to the end and look back and they are off, awesome! 100% happy with this product. Thanks Morning Save

Date of experience: September 9, 2020
Caitlin V. — MorningSave Rep
over a year old

We appreciate you taking the time to leave us your feedback. Thanks, Nancy!

California
1 review
0 helpful votes
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Happy
September 8, 2020

Ordered masks and got the wrong product. Had a great resolution. Thanks!

Date of experience: September 8, 2020
Caitlin V. — MorningSave Rep
over a year old

We were happy to help. Thanks Kate!

California
2 reviews
0 helpful votes
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Customer Service
September 8, 2020

I received a product that was less than advertised and

Date of experience: September 8, 2020
Caitlin V. — MorningSave Rep
over a year old

Hey Carrie,

Thanks for 5 stars!

California
1 review
0 helpful votes
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Absolutely Professionalism!
September 3, 2020

I'm a true all the way % loyal customer to Morningsave.com. This really been a long time coming. Finally, someone that trust true judgment. Had a problem with an item and bam! No third degree of the situation. Love there products and love there staff, Mr. Kevin (Mercatalyst)

Date of experience: September 3, 2020
Caitlin V. — MorningSave Rep
over a year old

Thanks for the shout-out to Kevin, Tina! :)

California
1 review
0 helpful votes
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Truly great customer service!
September 3, 2020

I had any issue with postal jumbling of my package, it arrived damaged... I couldn't believe how easy it was to get it handled... The best part was that I didn't need to find them on line (good luck with that), they sent me a delivery notice and with that was a request to know how the order was... There was an easy peasy link to share the damage issue and I had an immediate response (who does that?), That has not been my experience with other merchant's, but MorningSave was/is different! They had a replacement sent the same day! Just a seriously easy experience and my order wasn't big... The person that emailed me back, several times was unbelievable... Truly terrific! Buy from this company they won't let you down.

Date of experience: September 3, 2020
Caitlin V. — MorningSave Rep
over a year old

Hy Alys,

Thank you so much for sharing your experience.

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