MoreTVPartsReviews 150

Awhile back, my aunt's Dell monitor developed faint, thin red, green and blue vertical lines spaced across the screen. They were more of a nuisance than anything, but aggravating enough that it needed to either be repaired or replaced. I despise how product design and people's general attitudes toward most things they own is geared toward replacement and expendability. Hardly anyone seems to try and fix things anymore, but in most cases with the help of the Internet, the parts to fix most things are at least available to you if you want to try.

That was not true in the case of the main board for the Dell S2216M monitor. Maybe a lot of these boards had faced similar issues, so replacements were quickly depleted. This monitor was a fairly standard, reasonably-priced 22-inch monitor sold at Best Buy (and likely other major retailers) in 2016, not some obscure model that one would expect to have issues finding replacement parts for. Finally, after searching some product codes printed on the main board PCB, I was able to find one, just ONE, across everything on the Internet that Google knew to search and it was from MoreTVParts and the blessed gentleman that decided to save the board from a monitor that had stopped working for other reasons. The board was in pristine condition, it was packaged well and shipped out the following day. Most importantly, it fixed the video issue that the monitor was having and cost about a fourth of what a similar, basic 22-inch monitor would have cost ($24 versus ~$100). I am truly appreciative of his time and effort to create his online store and stock good parts as he runs across them, it allowed us to avoid disposing of yet another electronic device long before it was due for replacement.

I ordered a part from this company, received it in good time, however, it was the wrong part. I tried to call the company and was sent to voicemail each time, so I left a message. I finally received a phone call back, but could not understand what was said, as the line was breaking up and cracking. I emailed the customer service to see what I could do to either get the right part or get my money back. They emailed back and said they would send a return receipt and apply a refund, as they did not have the correct part I needed. This order was placed in September and I still have not received anything from the company, nor have I received an email as to why.