Moon Magic
business logo of Moon Magic
Moon Magic

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Moon Magic Reviews Summary

Positive Highlights

  • Jewelry is consistently praised for its beauty, quality, and unique gemstone designs.
  • Customer service is responsive, helpful, and quick to resolve issues like missing stones.
  • Packaging is beautiful and protective, making orders feel special and safe during shipping.

Negative Highlights

  • Shipping can take several weeks, with some customers experiencing delays and limited tracking updates.
  • A few reviewers report quality issues, such as gold plating fading after several months.
  • Prices are a bit high for the perceived value.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Apr 21, 2026

I found it fun exploring Moon Magic's creative items. Your jewelry is well-made and adds a bit of spark to my wardrobe. The prices are reasonable, even in this crazy economy. I plan to order from you again.

Apr 16, 2026

This ring is beautiful. It's a delicate style that looks lovely on my hand. The stones are the perfect size and I catch myself looking at it a lot because I love the colours. This is my second ring purchase from MM. They come in lovely boxes that keep them safe during shipping. I have not had to use their customer service for anything, so I can't speak to that. Shipping isn't super fast, but that's ok, and it isn't super expensive, either. It usually takes a couple of weeks or so, which isn't bad. I will definitely keep coming back. :)

Apr 16, 2026

My Daughter loved her Red ring.It goes perfectly with the other I got her a few months back.It is also red.very powerful and strikingly beautiful on her hand.

Oct 24, 2025

Just received my aquamarine glitzy ring and I absolutely LOVE it! Stunning quality and gorgeous setting. Packaging was so beautiful as well! Great company with great service!

Sep 14, 2025

Very unique and high quality pieces, easy to navigate website and relatively quick delivery considering the distance. Highly recommend if you look for something beautiful and meaningful

Oct 9, 2025

Got obsidian ring for myself, it's said to be the stone of protection and it looks even better in person! Shipping was quite fast although they said it may take up to 21 day. Love my new ring and will definitely buy a necklace to match

Dec 11, 2025

I've ordered on this site a few times now and have never had any problems. The shipping times can be a bit longer, but you can track your parcel all the way, so you know it's not lost. The customer care agents are also great - they respond swiftly and help in any way they can. On top of that, the jewellery itself is amazing and of great quality. I love that you always have the option of silver, gold AND rose gold, plus a vast variety of crystals. I highly recommend it.

Jan 20, 2026

The ring is beautiful and I've been wearing it for weeks and I'm still in awe of how much I love it. So far it's been a great for my everyday wear. Delivery took awhile but a nice price is worth the wait I just wish more updates regarding where it was at with the process.

May 26, 2026

I ordered a beautiful Moonstone ring from Moon Magic as an important milestone reward and could not be happier. It looks so beautiful under natural light, I get many compliments from others. I also plan to order a Moonstone necklace to match. Thank you Moon Magic for making such unique jewelry!

Jul 3, 2026

I have a couple pieces from Moon Magic and I love everyone. So unique and of amazing quality. Also customer service is so accommodating, helpful, and kind! Will continue to purchase many things from them cause I just can't get enough!

Jan 20, 2026

Moon Magic delivers carefully curated pieces that are truly one of a kind. Their products are as beautiful as the energy put into the creation of each design. Absolutely 5 stars all around!

Dec 18, 2025

I had order one of their rings and a stone was missing on the ring. I let them know and right away they took care of it! They were very nice and kind. Nowadays is rare to get that kind of service. Thank you to everyone that helped me. Oh and my new ring they sent me is beautiful and perfect! Thank you so much! 😊💕🙏🏻🧚🏻

Aug 28, 2025

I couldn't be happier with my experience with Moon Magic. From start to finish, the customer service team was incredibly responsive and helpful, answering every question quickly and with care. The pricing was more than fair for the quality, and the whole process, from ordering to delivery, was smooth and stress-free. The ring itself is absolutely stunning and even more beautiful in person than I imagined. My partner loves it, and it holds so much meaning for us. Thank you, Moon Magic, for creating something so special, we'll definitely be ordering again.

Sep 3, 2025

This was my second experience with this company and I love their products and the care they put in selecting the beautiful stones to send you only excellent quality things. I have noted a marked improvement on this from the first time to my second time buying from them, the first time tho the closing mechanism on one of my loop earrings lasted no longer than 8 months and I ended up losing an earring. Hopefully the second time will last me longer because im absolutely in love with their styles of products

Sep 3, 2025

After many years of not being able to wear my engagement ring and wedding ring or find the right ones, I found the perfect rings on Moon Magic. The ordering process was easy and clear, the shipping was fast and my rings were packaged perfectly to prevent damage during shipping. The rings are really high quality, look amazing and the perfect size. I will definitely be ordering more products from Moon Magic.

Oct 8, 2025

I got one of their new designs - Moonstone Skin Touch Ring - Feel the Truth and I LOVE it! What makes it really special is that the stone actually touches your skin, which was exactly what I was looking for. I spent a lot of time searching for a ring that not only looked beautiful but also allowed for that kind of connection with the stone. The design is stunning, and the quality is great. So happy with this piece!

Mar 6, 2026

The overall process is too slow, it took one month for my ring to get to me, when I got it unfortunately it was too big (which is my fault of course); I've send it back and after 1 month still I have no news of it getting to the factory. I selected an exchange and I still want my ring in the right size, but after this I will never order again, too slow for my taste.

Jun 30, 2026

I bought a Moonstone Ring from Moon Magic and I am soooo happy 😊 Looks absolutely gorgeous especially under sun. I don't want to take it off! I also want to buy a matching necklace, definitely will return for more!

Mar 3, 2026

The process was updated regularly, for when it eventually arrived in an Australia. The ring is perfect. It's rare for me to love a ring, but I love this ring. The proportions are perfect, it's not too small, or too big. It looks good quality. I love it, I get heaps of comments on it

Apr 19, 2026

I bought a ring with gems that moved inside. I liked the model a lot. It's just that the gems got stuck 1 to 1 on the sides without being able to be unlocked. I also found the ring a little expensive for what it was. So my first review was not very good but customer service had a very good reaction.

Apr 16, 2026

I've been a customer of MoonMagic for a couple years. I love their jewelry & gemstones. I never worry when buying pieces from Moon Magic... the quality is outstandingand keeps me coming back for more! The packaging is great too.

Jan 25, 2026

I have been shopping with you for 5yrs. I upgraded the wife's ring and since then, any time I've wanted a unique jewerly piece for her I've come to moon magic. She's always in awe of what I get her and I'm so thankful for your beautiful pieces. They also are durable. She works with her hands as a florist on a regular basis. Her pieces are a going strong and she still receives compliments. Thank you for making beautiful pieces to share.

Apr 16, 2026

I've bout 4 rings so far. 3 the first time and one the second. The second was the wrong size. My bad. Easily exchanged for the right size. Love this company.

Oct 9, 2025

My experience when it comes to the website and making order was perfect. The jewelry I bought, I received it well and no damage the are well pack. Sure enough I'm going to order more for my sisters.

Apr 19, 2026

The jewellery look exactly like the picture, lovely pieces. World wide delivery. Affordable prices. I love the zodiac theme designs. The moon theme. The stacking styles

Oct 12, 2025

Lovely customer service, amazing quality and very beautiful. Will definitely be buying more from moon magic, they are awesome! The ring I purchased fit perfectly!

Jan 30, 2026

I really adored the gorgeous presentation of the earrings in a beautiful well presented gift box and detailed info card. It added a touch with the unboxing as a gift for my friend

Nov 6, 2025

I ordered a few specific items and a mystery box. Beautiful. My only wish was that there was a list of what was in the mystery with descriptions. Everything is gorgeous, it's just hard to tell what I got and some of the items aren't on the website to compare to. Still giving 5 stars with how lovely everything was.

Oct 1, 2025

Invested in some jewellery just after Xmas as a treat for myself - had a fair few problems re exchange rate and late postage etc and spent weeks talking to an email AI (hate when companies do this). Anyway here we are in October and my expensive 'gold' jewellery have started to loose to gold colour I must add also that I only wear it now and then now all the time, not in water etc etc and it's going more of a grey/black colour which is very disappointing- of course they are now out of warrantee but how would genuine jewellery loose its colour? They offered me a 20% code but serious I may as well buy costume jewellery if I'm going to have it loose the colour. I really wish I'd never laid eyes on this company, I thought because they use crystals they were spiritual and would have good customer service but I really now think I've been had my clever marketing, I think the whole concept is a huge rip off and I'm gutted I spent 100's thinking I was getting quality - but lesson learned and I hope this review helps someone (I wish I'd seen a review like this before wasting my money).

Oct 30, 2025

I Am regular client, but in my last purchase i got and amazing opal ring and within a few months my gem got chiped. I wrote for my garantee and they sent me a new one in 15 days or so. Great experience costumer service, will definitly but again. Ps: boxing is very nice.

Oct 8, 2025

Bought matching yin yang necklaces with my sis and we're obsessed! Every detail is flawless and the packaging was gorgeous. Definitely recommend

Apr 21, 2026

This is the 3-4th time buying for this lovely shop, I love how pretty and good quality they are and have bought my family stuff also.

Apr 16, 2026

My delivery was faster than I expected. The packing was beautifully presented. The ring was beyond my expectations. Very pretty and sparkly.

Oct 12, 2025

Great service. Bracelet as expected. Maybe a bit pricey, but what isn't these days. Still love it and have received nice compliments. Thank you.

Oct 9, 2025

I ordered moonstones and I am delighted with my earrings. Lovely quality and great service from the company with regular updates on delivery

Jan 20, 2026

This ring is set in sterling silver and has black obsidian hearts and labradorite hearts. It's beautiful and I wear it everyday.

Jul 6, 2026

I just Love this Rose Gold Labridite set, I accidentally ordered it in Yellow Gold and was able to return the Yellow Gold in exchange for the Rose Gold. So grateful as I able to get the last Rose Gold necklace.

Apr 19, 2026

The ring I purchased from Moon Magic is lovely. I have worn it with good feelings about how it looks on my finger.

Oct 9, 2025

Beautiful jewelry and great overall experience. The piece was shipped quickly and package is amazing.

Apr 16, 2026

I am very pleased with all the pieces I have purchased. The stones are beautiful and great color. Thank you.

Jan 20, 2026

I was so happy with my first ring that I purchased another one. Great packaging too. A great range too. Highly recommend.

Apr 16, 2026

Easy order, ring is as seen on website. Beautiful garnet touch your skin ring. Garnet is my favourite stone.

Jul 1, 2026

Love the ring. As described. Perfect fit. Size 7, or N. Took about 2 weeks to arrive. No complaints.

Jan 20, 2026

Perfection! Only complaint would have been the wait time. Otherwise packaging and ring itself were Gorgeous!

Apr 19, 2026

Very satisfied, wearing the earings all the time. And the package is very beautiful too. I am very happy about this overall

Jan 20, 2026

Love my black orbisan ring. Well made and simply stunning. Took a long time to ship; it was worth the wait.

Jan 23, 2026

The latest pair of earrings are also very nice and I love the packaging

Jan 20, 2026

The website was easy and I got good updates along the way!

Jan 21, 2026

The jewellery is very pretty It's well made The gems are vibrant and the metal is a lovely colour

Apr 16, 2026

Just as good quality and nice style as I expected!

Reviews

Write a review
4.3
Reviews 772
5 Stars
64%
4 Stars
2%
3 Stars
1%
2 Stars
5%
1 Star
28%

GB
1 review
0 helpful votes
Follow Zoe V.
Unfollow Zoe V.
Share Review
Report Review
Beautiful jewellery
1 day ago

I ordered as a gift to someone. The necklace was beautiful and very good quality.

Date of experience: November 1, 2026
Ana J. — Moon Magic Rep
11 hours ago

Hello Zoe,

Thank you so much for your lovely feedback! We're delighted to hear you loved the necklace and its quality. We hope it made a special gift!

Kind regards,
Moon Magic

Belgium
1 review
0 helpful votes
Follow Chris D.
Unfollow Chris D.
Share Review
Report Review
I did n t see it right away!
4 days ago

Hello to you Moon Magic,

I bought a necklace (after i bought my ring) with a labradorite stone Heroine and i did not see the light in it directly, but sudden i had it in my hand and i saw the light in the stone and i was so relieved that it was good! But in the mean time i had told you my fear in a reaction of a brief inquiry from you guys, i m sorry! It s all OK!

Date of experience: October 30, 2026
Ana J. — Moon Magic Rep
3 days ago

Hello Chris,

Thank you so much for sharing this with us! Please don't worry at all, we're always happy to help and want you to feel completely confident and happy with your purchase. We're delighted that the beautiful flashes in your Labradorite finally revealed themselves. Enjoy your necklace!

Kind regards,
Moon Magic

Michigan
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review
Beautiful piece of jewelry
5 days ago

I bought the moonstone necklace for myself because it is one of my birthstones. It is a beautiful piece set in silver. The stone is flush with the bezel, but the crystal is set in an open bezel so that it touches your skin. I have not taken it off since I got it and have had several compliments on it. One thing I particularly like about it is that there is enough chain that you can change the length of the necklace. I wear it as a choker.

Shipping was quick and the packaging was perfect. I will probably buy another piece of jewelry from MoonMagic in the future.

Date of experience: October 28, 2026
Ana J. — Moon Magic Rep
5 days ago

Hello Linda,

Thank you so much for sharing such a lovely review! We’re delighted to hear that you love your moonstone necklace and that it has received so many compliments. It’s wonderful to know you’re enjoying the adjustable chain and the beauty of your birthstone. We truly appreciate your support and look forward to welcoming you back to Moon Magic in the future!

Kind regards,
Moon Magic

Germany
1 review
1 helpful vote
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review
I love Moon Magic!
September 7, 2026

Very happy with my purchase, definitely recommend!

Date of experience: August 9, 2026
Seda A. — Moon Magic Rep
2 months ago

Hi Susan,

Thank you so much for your kind review 💜

We’re so happy to hear that you love your purchase and had a great experience with Moon Magic. Your recommendation means a lot to us!

Warm regards,
Moon Magic

See reviews of sites as you browse!
Get the Chrome Extension.

Germany
1 review
1 helpful vote
Follow Emma M.
Unfollow Emma M.
Share Review
Report Review
Happy with my purchase
September 7, 2026

I bought a necklace and I couldn't be happier! It's my birthstone and I got so many compliments. I will definitely return to buy more pieces!

Date of experience: August 11, 2026
Seda A. — Moon Magic Rep
2 months ago

Hi Emma,

Thank you so much for your lovely review!

We’re so happy to hear that you love your birthstone necklace and that you’ve been getting so many compliments! It means the world to us to know you’ll be back for more.

We can’t wait to see what you choose next!

Warm regards,
Moon Magic

Canada
1 review
1 helpful vote
Follow Clareen S.
Unfollow Clareen S.
Share Review
Report Review
Labridite Rose Gold necklace
July 6, 2026
Updated review

I just Love this Rose Gold Labridite set, I accidentally ordered it in Yellow Gold and was able to return the Yellow Gold in exchange for the Rose Gold. So grateful as I able to get the last Rose Gold necklace.

Date of experience: July 6, 2026
Marina R. — Moon Magic Rep
4 months ago

Hello Clareen,

Thank you so much for your wonderful review! We're so happy we could help you exchange your necklace and that you were able to get the Rose Gold one you wanted. It means so much to hear that you love your Moon Magic pieces and have had such great experiences with both our jewelry and customer service. Enjoy your beautiful new set!

Kind regards,
Moon Magic

Labridite Obsidian ring
April 16, 2026
Previous review

Just Love this quality ring, I've had so many compliments on it. The quality is amazing. And the customer service is Top notch if you have any questions or concerns.

Date of experience: April 16, 2026
Georgia
1 review
0 helpful votes
Follow Tarah H.
Unfollow Tarah H.
Share Review
Report Review
The best jewelry I own!
July 3, 2026

I have a couple pieces from Moon Magic and I love everyone. So unique and of amazing quality. Also customer service is so accommodating, helpful, and kind! Will continue to purchase many things from them cause I just can't get enough!

Date of experience: July 3, 2026
Marina R. — Moon Magic Rep
4 months ago

Hello Tarah,

Thank you for your wonderful feedback! We're so happy to hear you're enjoying your experience. Your support means a lot to us!

Kind regards,
Moon Magic

Texas
1 review
0 helpful votes
Follow Juanita C.
Unfollow Juanita C.
Share Review
Report Review
Back for more
July 2, 2026

Really love the ongoing interaction and that they care you are happy. And I am!

Date of experience: July 2, 2026
Marina R. — Moon Magic Rep
4 months ago

Hello Juanita,

Thank you so much for your kind words! We're thrilled to hear you're happy with your experience, and we truly appreciate your support!

Kind regards,
Moon Magic

Ireland
1 review
0 helpful votes
Follow Janet M.
Unfollow Janet M.
Share Review
Report Review
Very pleasing experience
July 1, 2026

Love the ring. As described. Perfect fit. Size 7, or N. Took about 2 weeks to arrive. No complaints.

Date of experience: June 3, 2026
Marina R. — Moon Magic Rep
4 months ago

Hello Janet,

Thank you so much for your kind review! We're delighted to hear you love your ring, that the fit is perfect, and everything met your expectations. We hope you enjoy wearing it for years to come!

Kind regards,
Moon Magic

Germany
1 review
0 helpful votes
Follow Lori S.
Unfollow Lori S.
Share Review
Report Review
Super happy with my Moonstone Ring 🥰
July 1, 2026

I bought a Moonstone Ring from Moon Magic and I am soooo happy 😊 Looks absolutely gorgeous especially under sun. I don't want to take it off! I also want to buy a matching necklace, definitely will return for more!

Date of experience: June 9, 2026
Marina R. — Moon Magic Rep
4 months ago

Hello Lori,

Thank you so much for your lovely review! We're thrilled to hear you're so happy with your Moonstone ring and that you love how it sparkles in the sunlight. We can't wait to welcome you back when you're ready for the matching necklace!

Kind regards,
Moon Magic

GB
1 review
0 helpful votes
Follow Sam H.
Unfollow Sam H.
Share Review
Report Review
Moonstone pendant
June 30, 2026

Easy to order, arrived promptly, beautiful delicate piece

Date of experience: June 19, 2026
Ana J. — Moon Magic Rep
4 months ago

Hello Sam,

Thank you so much for your lovely review! We're delighted to hear that your order process was easy, that your jewelry arrived promptly, and that you love its delicate beauty.

We truly appreciate your support and hope you enjoy wearing your new piece for years to come.

Kind regards,
Moon Magic

Germany
1 review
0 helpful votes
Follow Lori B.
Unfollow Lori B.
Share Review
Report Review
Happy with my Moonstone Ring
May 27, 2026

I ordered a beautiful Moonstone ring from Moon Magic as an important milestone reward and could not be happier. It looks so beautiful under natural light, I get many compliments from others. I also plan to order a Moonstone necklace to match. Thank you Moon Magic for making such unique jewelry!

Date of experience: May 6, 2026
Ana J. — Moon Magic Rep
5 months ago

Hello Lori,

Thank you so much for your beautiful review! We’re honored that you chose a Moon Magic Moonstone ring to celebrate such a special milestone. It means so much to hear how much you love it and that it’s getting so many compliments. We can’t wait for you to complete the set with a matching necklace!

Kind regards,
Moon Magic

GB
1 review
1 helpful vote
Follow Flora C.
Unfollow Flora C.
Share Review
Report Review
Beautiful 😍
April 21, 2026

This is the 3-4th time buying for this lovely shop, I love how pretty and good quality they are and have bought my family stuff also.

Date of experience: April 21, 2026
Ana J. — Moon Magic Rep
6 months ago

Hello Flora,

Thank you so much! We're glad you enjoyed exploring our pieces and that they add a little sparkle to your style. It means a lot to hear you find them both well-made and reasonably priced. We look forward to your next order!

Kind regards,
Moon Magic

New Jersey
1 review
0 helpful votes
Follow Juliet R.
Unfollow Juliet R.
Share Review
Report Review
Fun to explore creative jewelry
April 21, 2026

I found it fun exploring Moon Magic's creative items. Your jewelry is well-made and adds a bit of spark to my wardrobe. The prices are reasonable, even in this crazy economy. I plan to order from you again.

Date of experience: April 21, 2026
Ana J. — Moon Magic Rep
7 months ago

Hello Juliet,

Thank you so much for your thoughtful review! We’re thrilled to hear you enjoyed exploring our pieces and that they’ve added a little extra sparkle to your wardrobe. It means a lot to us that you find our jewelry both well-made and fairly priced. We can’t wait to have you shop with us again!

Kind regards,
Moon Magic

Belgium
1 review
0 helpful votes
Follow Nicolas D.
Unfollow Nicolas D.
Share Review
Report Review
Happy with the seriousness of the brand
April 20, 2026

I bought a ring with gems that moved inside.
I liked the model a lot. It's just that the gems got stuck 1 to 1 on the sides without being able to be unlocked.
I also found the ring a little expensive for what it was.
So my first review was not very good but customer service had a very good reaction.

Date of experience: November 24, 2025
Ana J. — Moon Magic Rep
7 months ago

Hello Nicolas,

Thank you for taking the time to share your experience.

We’re sorry to hear about the issue with the ring, but we’re really glad our customer service team was able to respond quickly and work with you to find a solution that suited you.

Thank you again for your honesty and your kind words about our support team.

Kind regards,
Moon Magic

California
2 reviews
0 helpful votes
Follow Marsha C.
Unfollow Marsha C.
Share Review
Report Review
Beautiful Piece
April 19, 2026

The ring I purchased from Moon Magic is lovely. I have worn it with good feelings about how it looks on my finger.

Date of experience: April 19, 2026
Ana J. — Moon Magic Rep
7 months ago

Hello Marsha,

Thank you so much for your lovely feedback!

We’re really happy to hear you’re enjoying your ring and that it brings you good feelings when you wear it! It means a lot to us that it’s become a piece you love having on your finger.

We truly appreciate your support!

Kind regards,
Moon Magic

Czechia
1 review
0 helpful votes
Follow Helena N.
Unfollow Helena N.
Share Review
Report Review
Happy
April 19, 2026

Very satisfied, wearing the earings all the time. And the package is very beautiful too. I am very happy about this overall

Date of experience: April 19, 2026
Ana J. — Moon Magic Rep
7 months ago

Hello Helena,

Thank you so much for your kind feedback!

We’re really happy to hear you’re enjoying your earrings and wearing them often. It’s also lovely to know you appreciated the packaging, we put a lot of care into every detail.

We’re so glad you’re happy overall, and we truly appreciate your support!

Kind regards,
Moon Magic

Saudi Arabia
1 review
0 helpful votes
Follow Sara A.
Unfollow Sara A.
Share Review
Report Review
Excellent
April 19, 2026

The jewellery look exactly like the picture, lovely pieces. World wide delivery. Affordable prices. I love the zodiac theme designs. The moon theme. The stacking styles

Date of experience: April 19, 2026
Ana J. — Moon Magic Rep
7 months ago

Hello Sara,

Thank you so much for your lovely feedback!

We’re really happy to hear you love the designs, especially the zodiac, moon themes, and stacking styles! It’s great to know the pieces matched your expectations and that you’re enjoying the collection.

We truly appreciate your support!

Kind regards,
Moon Magic

Virginia
1 review
0 helpful votes
Follow Wendy L.
Unfollow Wendy L.
Share Review
Report Review
Happy
April 16, 2026

I am very pleased with all the pieces I have purchased. The stones are beautiful and great color. Thank you.

Date of experience: April 16, 2026
Ana J. — Moon Magic Rep
7 months ago

Hello Wendy,

Thank you so much for your kind words! We’re so happy to hear you’re pleased with your pieces and love the beauty and color of the stones. It truly means a lot to us!

Kind regards,
Moon Magic

California
1 review
0 helpful votes
Follow Katherine G.
Unfollow Katherine G.
Share Review
Report Review
Red
April 16, 2026

My Daughter loved her Red ring.It goes perfectly with the other I got her a few months back.It is also red.very powerful and strikingly beautiful on her hand.

Date of experience: April 16, 2026
Ana J. — Moon Magic Rep
7 months ago

Hello Katherine,

Thank you so much! We’re delighted to hear your daughter loves her red ring and that it pairs perfectly with her other piece. It sounds like a truly stunning combination!

Kind regards,
Moon Magic