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From the business
Since 2016, our mission has been to design jewelry that is as powerful and meaningful as the ones who wear it.
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our p...
Moon Magic Reviews Summary
Moon Magic has a rating of 4.3 stars from 738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 5th among Custom Jewelry sites.
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Avoid this company! They cost me £56 and I have nothing to show for it! Poor quality also. Do your research on the internet, I am not the only one that claims this!
My boyfriend got me a ring from Moon Magic "just cause" and I have to say it's perfect. The quality is unreal, the fit is comfortable. He told me that the shipping was super quick and they put a lot of care into the protection of the package. I've received so many compliments and questions about where I got the ring. I will be purchasing (or sending my boyfriend a wish list) and recommending Moon Magic to my friends and family.
Hello Paige,
Thank you so much for sharing your experience! We're thrilled to hear that you love the ring and that the quality and fit are perfect. It's wonderful that you received so many compliments! We’re also glad the shipping and packaging exceeded your expectations. We truly appreciate your support, and we look forward to having you and your boyfriend back for more magic in the future!
Kind regards,
Moon Magic
Had a very pleasant shopping experience with Moon Magic. Even their packaging is elegant, feminine and high quality. Loved everything about my purchase
Hello James,
Thank you so much for your lovely feedback! We're thrilled to hear you had a pleasant experience and loved both your purchase and our packaging. Your satisfaction means the world to us!
Kind regards,
Moon Magic
I confess I love my gemstones and shopped at various online shops and Etsy. However MM's stones are just top notch. Ordered a few pieces over the years and got some Opal, rose quartz and moonstone rings. Their shimmer and colors are outstanding. Just shipping could be a little faster to make everything 100% perfect
Hello Vasiliki,
Thank you for your kind words! We're so happy to hear you love your gemstones and our quality. We appreciate your feedback on shipping and will work on improving it. Looking forward to serving you again!
Kind regards,
Moon Magic
Moon Magic offers an enchanting selection of rings, designed to captivate with their unique and ethereal beauty. Crafted with high-quality gemstones and sterling silver, each piece brings a touch of elegance and mysticism to your style. The delicate, nature-inspired designs make Moon Magic rings perfect for both everyday wear and special occasions, adding a hint of magic to any outfit. Whether you prefer classic moonstone or bold, colorful gems, their rings are crafted to make you feel effortlessly beautiful and spiritually connected.
Hello Natalie,
Thank you for such a beautifully detailed review! We're thrilled to hear that you appreciate the unique, nature-inspired designs and high-quality gemstones of our rings. We truly value your support and are so happy to be a part of your jewelry collection!
Kind regards,
Moon Magic
She loves real stones so I got her a bracelet for our anniversary. Product arrived nicely packaged. Got a gift bag to escape the wrapping hassle. Nothing to complain, good purchase
Hello Niko,
Thank you for your wonderful feedback! We're so glad the bracelet was a hit for your anniversary and that the packaging made things easier. We truly appreciate your kind words and are happy to hear you had a great experience!
Kind regards,
Moon Magic
Discovered moon magic on IG and was a lil hesitant at first. Gave it a try and ended up super happy. Pretty jewels with soulful stones. Even the delivery was faster than expected
Hello Roxana,
Thank you so much for giving us a try! We're so happy to hear you're pleased with your jewelry and the speedy delivery. We appreciate your trust and hope you continue to enjoy your beautiful pieces!
Kind regards,
Moon Magic
The stones are wonderful. If you believe in their meaning - even better! I love them
Hello Laura,
We’re so glad you love the stones! Their meaning adds such a special touch, and it’s wonderful to hear they resonate with you. Thank you for sharing!
Kind regards,
Moon Magic
Girlfriend loved her necklace. She's a regular so I got her another piece for her collection for her bday
Hello J,
That’s so thoughtful! We’re so happy to hear she loved her new necklace. What a great way to add to her collection—thanks for choosing us for such a special gift!
Kind regards,
Moon Magic
Hello Alma,
That's wonderful to hear—what a perfect birthday gift! We’re so glad you’re happy with your jewelry. Enjoy celebrating!
Kind regards,
Moon Magic
I fell in love with my rings the moment I saw them! I have a moonstone with two separate bands in rose gold. I always get so many compliments on my wedding rings. Moon Magic rings are well made, beautiful and very well priced.
I also bought a rough cut amethyst ring in rose gold. The stone is stunning,
Shipping was very quick. My rings came in a very nice ring box.
Hello Sharra,
Thank you for your lovely review! We’re so happy you’re in love with your moonstone and amethyst rings. It’s great to hear you’re getting compliments and enjoying the quick shipping and packaging. We truly appreciate your support! ✨
Kind regards,
Moon Magic
I bought the Moonstone Necklace Sway as a birthday gift for myself and I really love it. I wear it daily and I get lots of compliments. A friend of mine reccomended Moon Magic to me and now I recommend it to everyone, lol :)
Hello Ani,
We’re so glad you treated yourself to the Moonstone Necklace Sway, and it’s wonderful to hear you’re loving it and receiving compliments! Thank you for recommending us to others—we truly appreciate your support and are so happy to have you as part of the Moon Magic family! ✨
Kind regards,
Moon Magic
Hello Vinny,
Thank you so much for your recommendation! We’re thrilled to hear you’re happy with both the product and our customer service. Your support means the world to us! ✨
Kind regards,
Moon Magic
I ordered the moonstone band ring, and it's so beautiful! A stone did fall out, I emailed them, and customer service was AMAZING to work with. They gave great options and I'm so happy with my ring. Thanks Moon Magic!
Hello Jenna,
Thank you for sharing your experience! We’re so glad to hear that you're happy with your Moonstone Band Ring and that our customer service was able to assist you. We strive to ensure every piece is perfect for you, and we appreciate your understanding and kind words! ✨
Kind regards,
Moon Magic
I ordered an Engagement Ring from Moon Magic and received it last week. It's so beautiful and I can't wait to give it to my partner.
Hello Martina,
Thank you for your lovely review! We’re so happy to hear that you’re in love with your black obsidian ring and that the packaging impressed you. We’re honored to create jewelry that you adore, and we truly appreciate your kind words! ✨
Kind regards,
Moon Magic
Beautiful and perfect made jewellery. Amazing customer services
Hello Justyna,
Thank you so much for your kind words! We're delighted to hear you love the jewelry and had a great experience with our customer service. Your satisfaction means everything to us! ✨
Kind regards,
Moon Magic
I came across Moon Magic on Instagram and I was a bit skeptical first. However, after my first purchase I am completely satisfied and I've already placed multiple orders. I love natural gemstones and there is so much selection! Planning to buy some new pieces this month.
Hello Nare,
Thank you so much for giving us a chance and for sharing your experience! We’re thrilled to hear you’re satisfied with your purchases and that you love our selection of natural gemstones. We can’t wait to help you find more beautiful pieces for your collection! ✨
Kind regards,
Moon Magic
I recently ordered a Moon Magic ring bundle, and I'm absolutely in love! The quality is fantastic, and the design is so unique, it truly stands out. My order arrived on time, beautifully packaged, and even exceeded my expectations. The customer service team was responsive and super helpful when I had questions. Overall, Moon Magic has become my go-to for meaningful, beautiful jewelry. I highly recommend them for anyone looking for high-quality, one-of-a-kind pieces!
Hello Ellen,
Thank you for your amazing review! We're so happy to hear you love your Moon Magic ring bundle and that everything exceeded your expectations. We truly appreciate your recommendation and look forward to serving you again!
Kind regards,
Moon Magic
Better than expected. Very good quality and the shimmer of the stones has a rainbow color.
I know it should be only a blue shimmer but seems like I am the lucky one or my girlfriend :)
Hello Alexander,
We're so glad the quality exceeded your expectations! The rainbow shimmer is a lovely surprise—thanks for sharing, and we hope your girlfriend loves it too!
Kind regards,
Moon Magic
I bought a gift for my wife and she really loves it. The shipping was a bit longer but I didn't mind waiting, the customer service team was super helpful when I had a question. I am a satisfied customer.
Hello David,
We're so happy to hear your wife loves the gift! Thank you for your patience with the shipping, and we're glad our customer service team could assist you. Your satisfaction means a lot to us!
Kind regards,
Moon Magic
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Becky,
We are sorry to hear you're not satisfied with your experience. We strive to provide effective solutions and ensure our customers feel valued.
To clarify, we are a U.S.-based online store shipping worldwide, we’ve streamlined the process for international customers, including taxes and duties in the final price to prevent surprises. However, when items are returned or exchanged, we cannot recover those fees from customs in your country, we do mention this on our website and in the return instructions sent. However, we do cover the shipping costs to keep prices affordable, without passing on these additional fees to our customers.
After checking the case further, we have already arranged a refund of your order and our Customer Support Team has reached out to you in order to provide the best possible solution.
Please feel free to reconnect with our Customer Support Team for any questions you might have.
Kind regards,
Moon Magic