Moon Magic
business logo of Moon Magic
Moon Magic

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Moon Magic Reviews Summary

Positive Highlights

  • Jewelry is consistently praised for its beauty, quality, and unique gemstone designs.
  • Customer service is responsive, helpful, and quick to resolve issues like missing stones.
  • Packaging is beautiful and protective, making orders feel special and safe during shipping.

Negative Highlights

  • Shipping can take several weeks, with some customers experiencing delays and limited tracking updates.
  • A few reviewers report quality issues, such as gold plating fading after several months.
  • Prices are a bit high for the perceived value.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Apr 21, 2026

I found it fun exploring Moon Magic's creative items. Your jewelry is well-made and adds a bit of spark to my wardrobe. The prices are reasonable, even in this crazy economy. I plan to order from you again.

Apr 16, 2026

This ring is beautiful. It's a delicate style that looks lovely on my hand. The stones are the perfect size and I catch myself looking at it a lot because I love the colours. This is my second ring purchase from MM. They come in lovely boxes that keep them safe during shipping. I have not had to use their customer service for anything, so I can't speak to that. Shipping isn't super fast, but that's ok, and it isn't super expensive, either. It usually takes a couple of weeks or so, which isn't bad. I will definitely keep coming back. :)

Apr 16, 2026

My Daughter loved her Red ring.It goes perfectly with the other I got her a few months back.It is also red.very powerful and strikingly beautiful on her hand.

Oct 24, 2025

Just received my aquamarine glitzy ring and I absolutely LOVE it! Stunning quality and gorgeous setting. Packaging was so beautiful as well! Great company with great service!

Sep 14, 2025

Very unique and high quality pieces, easy to navigate website and relatively quick delivery considering the distance. Highly recommend if you look for something beautiful and meaningful

Oct 9, 2025

Got obsidian ring for myself, it's said to be the stone of protection and it looks even better in person! Shipping was quite fast although they said it may take up to 21 day. Love my new ring and will definitely buy a necklace to match

Dec 11, 2025

I've ordered on this site a few times now and have never had any problems. The shipping times can be a bit longer, but you can track your parcel all the way, so you know it's not lost. The customer care agents are also great - they respond swiftly and help in any way they can. On top of that, the jewellery itself is amazing and of great quality. I love that you always have the option of silver, gold AND rose gold, plus a vast variety of crystals. I highly recommend it.

Jan 20, 2026

The ring is beautiful and I've been wearing it for weeks and I'm still in awe of how much I love it. So far it's been a great for my everyday wear. Delivery took awhile but a nice price is worth the wait I just wish more updates regarding where it was at with the process.

May 26, 2026

I ordered a beautiful Moonstone ring from Moon Magic as an important milestone reward and could not be happier. It looks so beautiful under natural light, I get many compliments from others. I also plan to order a Moonstone necklace to match. Thank you Moon Magic for making such unique jewelry!

Jul 3, 2026

I have a couple pieces from Moon Magic and I love everyone. So unique and of amazing quality. Also customer service is so accommodating, helpful, and kind! Will continue to purchase many things from them cause I just can't get enough!

Jan 20, 2026

Moon Magic delivers carefully curated pieces that are truly one of a kind. Their products are as beautiful as the energy put into the creation of each design. Absolutely 5 stars all around!

Dec 18, 2025

I had order one of their rings and a stone was missing on the ring. I let them know and right away they took care of it! They were very nice and kind. Nowadays is rare to get that kind of service. Thank you to everyone that helped me. Oh and my new ring they sent me is beautiful and perfect! Thank you so much! 😊💕🙏🏻🧚🏻

Aug 28, 2025

I couldn't be happier with my experience with Moon Magic. From start to finish, the customer service team was incredibly responsive and helpful, answering every question quickly and with care. The pricing was more than fair for the quality, and the whole process, from ordering to delivery, was smooth and stress-free. The ring itself is absolutely stunning and even more beautiful in person than I imagined. My partner loves it, and it holds so much meaning for us. Thank you, Moon Magic, for creating something so special, we'll definitely be ordering again.

Sep 3, 2025

This was my second experience with this company and I love their products and the care they put in selecting the beautiful stones to send you only excellent quality things. I have noted a marked improvement on this from the first time to my second time buying from them, the first time tho the closing mechanism on one of my loop earrings lasted no longer than 8 months and I ended up losing an earring. Hopefully the second time will last me longer because im absolutely in love with their styles of products

Sep 3, 2025

After many years of not being able to wear my engagement ring and wedding ring or find the right ones, I found the perfect rings on Moon Magic. The ordering process was easy and clear, the shipping was fast and my rings were packaged perfectly to prevent damage during shipping. The rings are really high quality, look amazing and the perfect size. I will definitely be ordering more products from Moon Magic.

Oct 8, 2025

I got one of their new designs - Moonstone Skin Touch Ring - Feel the Truth and I LOVE it! What makes it really special is that the stone actually touches your skin, which was exactly what I was looking for. I spent a lot of time searching for a ring that not only looked beautiful but also allowed for that kind of connection with the stone. The design is stunning, and the quality is great. So happy with this piece!

Mar 6, 2026

The overall process is too slow, it took one month for my ring to get to me, when I got it unfortunately it was too big (which is my fault of course); I've send it back and after 1 month still I have no news of it getting to the factory. I selected an exchange and I still want my ring in the right size, but after this I will never order again, too slow for my taste.

Jun 30, 2026

I bought a Moonstone Ring from Moon Magic and I am soooo happy 😊 Looks absolutely gorgeous especially under sun. I don't want to take it off! I also want to buy a matching necklace, definitely will return for more!

Mar 3, 2026

The process was updated regularly, for when it eventually arrived in an Australia. The ring is perfect. It's rare for me to love a ring, but I love this ring. The proportions are perfect, it's not too small, or too big. It looks good quality. I love it, I get heaps of comments on it

Apr 19, 2026

I bought a ring with gems that moved inside. I liked the model a lot. It's just that the gems got stuck 1 to 1 on the sides without being able to be unlocked. I also found the ring a little expensive for what it was. So my first review was not very good but customer service had a very good reaction.

Apr 16, 2026

I've been a customer of MoonMagic for a couple years. I love their jewelry & gemstones. I never worry when buying pieces from Moon Magic... the quality is outstandingand keeps me coming back for more! The packaging is great too.

Jan 25, 2026

I have been shopping with you for 5yrs. I upgraded the wife's ring and since then, any time I've wanted a unique jewerly piece for her I've come to moon magic. She's always in awe of what I get her and I'm so thankful for your beautiful pieces. They also are durable. She works with her hands as a florist on a regular basis. Her pieces are a going strong and she still receives compliments. Thank you for making beautiful pieces to share.

Apr 16, 2026

I've bout 4 rings so far. 3 the first time and one the second. The second was the wrong size. My bad. Easily exchanged for the right size. Love this company.

Oct 9, 2025

My experience when it comes to the website and making order was perfect. The jewelry I bought, I received it well and no damage the are well pack. Sure enough I'm going to order more for my sisters.

Apr 19, 2026

The jewellery look exactly like the picture, lovely pieces. World wide delivery. Affordable prices. I love the zodiac theme designs. The moon theme. The stacking styles

Oct 12, 2025

Lovely customer service, amazing quality and very beautiful. Will definitely be buying more from moon magic, they are awesome! The ring I purchased fit perfectly!

Jan 30, 2026

I really adored the gorgeous presentation of the earrings in a beautiful well presented gift box and detailed info card. It added a touch with the unboxing as a gift for my friend

Nov 6, 2025

I ordered a few specific items and a mystery box. Beautiful. My only wish was that there was a list of what was in the mystery with descriptions. Everything is gorgeous, it's just hard to tell what I got and some of the items aren't on the website to compare to. Still giving 5 stars with how lovely everything was.

Oct 1, 2025

Invested in some jewellery just after Xmas as a treat for myself - had a fair few problems re exchange rate and late postage etc and spent weeks talking to an email AI (hate when companies do this). Anyway here we are in October and my expensive 'gold' jewellery have started to loose to gold colour I must add also that I only wear it now and then now all the time, not in water etc etc and it's going more of a grey/black colour which is very disappointing- of course they are now out of warrantee but how would genuine jewellery loose its colour? They offered me a 20% code but serious I may as well buy costume jewellery if I'm going to have it loose the colour. I really wish I'd never laid eyes on this company, I thought because they use crystals they were spiritual and would have good customer service but I really now think I've been had my clever marketing, I think the whole concept is a huge rip off and I'm gutted I spent 100's thinking I was getting quality - but lesson learned and I hope this review helps someone (I wish I'd seen a review like this before wasting my money).

Oct 30, 2025

I Am regular client, but in my last purchase i got and amazing opal ring and within a few months my gem got chiped. I wrote for my garantee and they sent me a new one in 15 days or so. Great experience costumer service, will definitly but again. Ps: boxing is very nice.

Oct 8, 2025

Bought matching yin yang necklaces with my sis and we're obsessed! Every detail is flawless and the packaging was gorgeous. Definitely recommend

Apr 21, 2026

This is the 3-4th time buying for this lovely shop, I love how pretty and good quality they are and have bought my family stuff also.

Apr 16, 2026

My delivery was faster than I expected. The packing was beautifully presented. The ring was beyond my expectations. Very pretty and sparkly.

Oct 12, 2025

Great service. Bracelet as expected. Maybe a bit pricey, but what isn't these days. Still love it and have received nice compliments. Thank you.

Oct 9, 2025

I ordered moonstones and I am delighted with my earrings. Lovely quality and great service from the company with regular updates on delivery

Jan 20, 2026

This ring is set in sterling silver and has black obsidian hearts and labradorite hearts. It's beautiful and I wear it everyday.

Jul 6, 2026

I just Love this Rose Gold Labridite set, I accidentally ordered it in Yellow Gold and was able to return the Yellow Gold in exchange for the Rose Gold. So grateful as I able to get the last Rose Gold necklace.

Apr 19, 2026

The ring I purchased from Moon Magic is lovely. I have worn it with good feelings about how it looks on my finger.

Oct 9, 2025

Beautiful jewelry and great overall experience. The piece was shipped quickly and package is amazing.

Apr 16, 2026

I am very pleased with all the pieces I have purchased. The stones are beautiful and great color. Thank you.

Jan 20, 2026

I was so happy with my first ring that I purchased another one. Great packaging too. A great range too. Highly recommend.

Apr 16, 2026

Easy order, ring is as seen on website. Beautiful garnet touch your skin ring. Garnet is my favourite stone.

Jul 1, 2026

Love the ring. As described. Perfect fit. Size 7, or N. Took about 2 weeks to arrive. No complaints.

Jan 20, 2026

Perfection! Only complaint would have been the wait time. Otherwise packaging and ring itself were Gorgeous!

Apr 19, 2026

Very satisfied, wearing the earings all the time. And the package is very beautiful too. I am very happy about this overall

Jan 20, 2026

Love my black orbisan ring. Well made and simply stunning. Took a long time to ship; it was worth the wait.

Jan 23, 2026

The latest pair of earrings are also very nice and I love the packaging

Jan 20, 2026

The website was easy and I got good updates along the way!

Jan 21, 2026

The jewellery is very pretty It's well made The gems are vibrant and the metal is a lovely colour

Apr 16, 2026

Just as good quality and nice style as I expected!

Reviews

Write a review
4.3
Reviews 772
5 Stars
64%
4 Stars
2%
3 Stars
1%
2 Stars
5%
1 Star
28%

GB
1 review
0 helpful votes
Follow Magdalena V.
Unfollow Magdalena V.
Share Review
Report Review
100% Zaufania i 100% Zadowolenia
July 9, 2025

To był prezent dla mojej córki na 30-tkę
Ja mieszkam w Anglii ona w Polsce nie miałam zbytniego wyboru na prezent dla niej... zaczęłam szukać I Znalazłam. Byłam przeszczęsliwa że znalazłam dla niej ten naszyjnik ( ona interesuje się takimi rzeczami)Kupiłam bez zastanowienia. A potem były rozterki czy to nie oszustwo czy dojdzie na czas a jak mnie ktoś oszukał?
Zaufałam i okazało się że to jest OK Wszystko było dopięte na ostatni guzik Nikt mnie nie oszukał Wszystko było na czas pięknie zapakowane I Bardzo Dziękuję za to

Date of experience: July 9, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Magdalena,

Thank you so much for your lovely review! We’re honored to have been part of such a special gift. We're so glad everything went smoothly and that your daughter loved the necklace.

Kind regards,
Moon Magic

California
1 review
0 helpful votes
Follow Anca Maria B.
Unfollow Anca Maria B.
Share Review
Report Review

I recently received my Crush On You ring from Moon Magic, and I couldn't be happier with it! The combination of Black Obsidian and Labradorite stones is absolutely stunning a perfect balance of mystery and magic. The contrast between the deep, dark black obsidian and the iridescent flashes of the labradorite creates a unique and powerful visual effect that catches the light beautifully.
The ring fits comfortably and feels elegant on the hand without being too bulky. The craftsmanship is excellent each stone is securely set, and the band has a sleek, polished finish that adds a refined touch.
Energetically, this piece feels grounding and protective thanks to the black obsidian, while the labradorite adds a mystical, intuitive energy. It's more than just jewelry it truly feels like a meaningful talisman.
Whether you're into crystal energy or just looking for a beautiful and high-quality ring, this piece from Moon Magic is a must-have.
Highly recommend!

Date of experience: July 1, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Anca Maria,

Thank you so much for your beautiful and detailed review! We’re delighted to hear how much you love the Crush On You ring. The blend of Black Obsidian and Labradorite is truly special, and it’s wonderful to know the craftsmanship and energy behind it resonate with you. Your words perfectly capture the magic we hope to share with every piece. We truly appreciate your recommendation!

Kind regards,
Moon Magic

GB
1 review
0 helpful votes
Follow Deborah J.
Unfollow Deborah J.
Share Review
Report Review
Delta purple ring
July 8, 2025

Love the ring been looking at it a lot before purchase only wear on special occasions

Date of experience: July 8, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Deborah,

Thank you so much! We’re glad you love the ring. It’s wonderful that you’ve been admiring it for a while. Wearing it on special occasions makes it even more meaningful!

Kind regards,
Moon Magic

Washington
1 review
0 helpful votes
Follow Rebecca D.
Unfollow Rebecca D.
Share Review
Report Review
Good quality jewelry
July 8, 2025

Moon magic makes beautiful, unique jewelry that I wear everyday! The quality is great, and the website is easy to use.

Date of experience: July 8, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Rebecca,

Thank you for your wonderful feedback! We’re so happy to hear you wear your Moon Magic pieces every day and that you enjoy both the quality and the shopping experience.

Kind regards,
Moon Magic

Florida
1 review
0 helpful votes
Follow Leann X.
Unfollow Leann X.
Share Review
Report Review
Absolutely LOVE Moon Magic jewelry!
July 8, 2025

I have ordered several pieces from Moon Magic and am always pleasantly pleased with the quality, details, and the overall SHINE! I love my moonstone rings and necklace. I wear them all the time.

Date of experience: July 8, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Leann,

Thank you so much for your continued support! We're thrilled to hear how much you love your moonstone pieces. It means the world to us that you enjoy the quality, details, and shine. Wear them with love!

Kind regards,
Moon Magic

Louisiana
1 review
0 helpful votes
Follow Heidi X.
Unfollow Heidi X.
Share Review
Report Review
Beautiful!
July 8, 2025

I got the black onyx stacker rings. They are so elegant on my finger, i get so many compliments! I feel stronger and less negative. They definitely work!

Date of experience: July 8, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Heidi,

Thank you so much for sharing! We're thrilled to hear how much you love the black onyx stacker rings. It’s amazing to know they not only look elegant but also make you feel more empowered and positive. That's exactly what we hope for!

Kind regards,
Moon Magic

NL
1 review
0 helpful votes
Follow Mandy Y.
Unfollow Mandy Y.
Share Review
Report Review
Great Customer service!
July 2, 2025

Received a ring with a missing stone. Send an email and received a reply with a solution very quickly. They really made sure to fix the problem and send a similar ring since the old one was out of stock. Really happy with the customer service and would order again from moon magic.

Date of experience: July 2, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Mandy,

Thank you for sharing your experience! We're sorry for the mix-up but glad we could make it right quickly. Your happiness means a lot to us, and we look forward to welcoming you back to Moon Magic!

Kind regards,
Moon Magic

GB
1 review
0 helpful votes
Follow Sarah K.
Unfollow Sarah K.
Share Review
Report Review
Beautiful bracelet 😍
July 1, 2025

I ordered a moonstone with gold clasp, I wore it everyday but unfortunately it broke, I lost some beads as well, I didn't know what to do since I am in the UK so I emailed for advice, they were absolutely fantastic and gave me a replacement for free, I am so happy to have a new one to cherish for longer, thanks again

Date of experience: July 1, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Sarah,

Thank you so much for sharing your experience! We're sorry to hear your original piece broke, but we're so glad our team could help and get a replacement to you. It means a lot to know you're happy with your new moonstone. We hope it brings you joy for a long time to come!

Kind regards,
Moon Magic

NL
1 review
0 helpful votes
Follow Melissa G.
Unfollow Melissa G.
Share Review
Report Review
Magic experience
June 30, 2025

Perfect quality products, lovely handpicked and made. I love the items so much, its a real adding to my jewellery collection. Lovely friendly people.

Date of experience: June 30, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Melissa,

Thank you for your wonderful words! We're so happy you love the pieces and feel they're a special addition to your collection. Your kind support means the world to our team!

Kind regards,
Moon Magic

Florida
1 review
0 helpful votes
Follow Cary X.
Unfollow Cary X.
Share Review
Report Review
Simply beautiful
June 19, 2025

Beautiful ring exactly like they described it and the picture.

Date of experience: June 20, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Cary,

Thank you! We're so happy you loved the ring and that it matched your expectations perfectly. We're so glad you chose us again—enjoy your new ring!

Kind regards,
Moon Magic

California
1 review
0 helpful votes
Follow Lizzy X.
Unfollow Lizzy X.
Share Review
Report Review
Beautiful gemstones, great products!
June 17, 2025

I love this brand. The gems are beautiful and their products are well-made. It is a bit pricey but definitely worth it. :) I'm addicted!

Date of experience: June 17, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Lizzy,

Thank you so much for your wonderful feedback! We’re thrilled to hear you love our brand and find our gems beautiful and well-made. Your support means a lot to us!

Kind regards,
Moon Magic

Belgium
1 review
0 helpful votes
Follow Francoise F.
Unfollow Francoise F.
Share Review
Report Review
Pepite
June 16, 2025

J'ai reçu ma bague améthyste et elle est juste magnifique Je l'adore j'hésite de prendre en saphir ça serait exagéré vu que j'ai aussi la grena 😅

Date of experience: June 16, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Francoise,

Thank you for your lovely message! We're so happy to hear you love your amethyst ring. Choosing a sapphire too sounds tempting! If you ever decide, we’re here to help!

Kind regards,
Moon Magic

Kentucky
1 review
0 helpful votes
Follow Melanie T.
Unfollow Melanie T.
Share Review
Report Review
I love Moon Magic!
June 16, 2025

Moon Magic has a wonderful selection of beautiful jewelry in a variety of gems and metals. There are many unique designs and styles to choos from. I'll definitely be purchasing more items.

Date of experience: June 16, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Melanie,

Thank you for your lovely feedback! We’re glad you enjoy our selection and unique designs. We look forward to welcoming you back for more beautiful pieces soon!

Kind regards,
Moon Magic

Jordan
1 review
0 helpful votes
Follow Bissane S.
Unfollow Bissane S.
Share Review
Report Review
Exceeding my expectations
June 15, 2025

I was so happy when I received my order. The packaging is so cute and fancy at the same time. The rings and earrings were everything I had expected and maybe even more. I am a "Moostone" lover, and it shows that the stones were carefully chosen. The brightness and blue glow of the stones blow my mind every time I wear them or look at them. I am in love with my jewelry.

Date of experience: April 14, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Bissane,

Thank you so much for your beautiful review! We’re thrilled to hear you love your moonstone pieces and appreciate the care we put into selecting them. Your kind words truly brighten our day!

Kind regards,
Moon Magic

Virginia
2 reviews
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

My boyfriend had ordered me a ring and I loved it it's very pretty but one of the small stones had came out within less than a week of me having it. So he contacted the company they said to pick out another ring I really didn't want to pick out the same ring but I should have because the ring I picked out I'm not really happy with and I wasn't sure if I could send it back or not so I still wear the ring that has the stone missing because I really like that one. If if there's some way I could return the second ring that they sent and just get another one like the original one that would be great and I would be super happy about that.

Date of experience: June 15, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Michael,

Thank you for sharing your experience, and we’re sorry to hear about the issue with the stone. We want you to be completely happy with your jewelry! Please reach out to our customer service team directly so we can assist you.

Kind regards,
Moon Magic

Pennsylvania
1 review
0 helpful votes
Follow Wendy U.
Unfollow Wendy U.
Share Review
Report Review
Well worth the wait
June 14, 2025

Absolutely beautiful jewelry. Easy ordering. Not only looks good, it feels good.

Date of experience: June 14, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Wendy,

Thank you so much! We’re delighted to hear you love both the look and feel of our jewelry—and that ordering was easy too!

Kind regards,
Moon Magic

Belgium
1 review
0 helpful votes
Follow Riet R.
Unfollow Riet R.
Share Review
Report Review
A perfect gift for meself
June 13, 2025

Very nice ring, like the picture, the floting collection is beautifull but also looks a bit delicat. I will take care, it is a ring to wear on special occasions.
Service has been perfect!

Date of experience: May 21, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Riet,

Thank you so much! We're happy to hear you love the Floating Collection and that our service met your expectations. Enjoy wearing your beautiful ring!

Kind regards,
Moon Magic

Colombia
1 review
0 helpful votes
Follow Andres Z.
Unfollow Andres Z.
Share Review
Report Review
PREMIUM QUALITY
June 12, 2025

Quality product, easy to buy, and with great designs. The size was a bit bigger than expected, but nothing to worry about. I would buy again without hesitation.

Date of experience: March 5, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Andres,

Thank you for your wonderful feedback! We're glad you found the product quality and designs great. If you ever need help with sizing, just let us know. Looking forward to your next purchase!

Kind regards,
Moon Magic

Philippines
1 review
0 helpful votes
Follow Aldrie M.
Unfollow Aldrie M.
Share Review
Report Review
Beautiful jewelries.
June 11, 2025

They had a beautiful jewelries and they deliver it on time.
Thank you very much, Moon Magic.

Date of experience: June 12, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Aldrie,

Thank you so much! We're happy you loved the jewelry and that everything arrived on time. We truly appreciate your kind words!

Kind regards,
Moon Magic

Australia
1 review
0 helpful votes
Follow Michelle O.
Unfollow Michelle O.
Share Review
Report Review
Love my bracelet
June 11, 2025

I am extremely happy with my new bracelet, it is just what I was looking for.

Date of experience: June 12, 2025
Ana J. — Moon Magic Rep
over a year ago

Hello Michelle,

Thank you! We're so glad to hear you love your new bracelet and that it was exactly what you were looking for. Enjoy it!

Kind regards,
Moon Magic