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Since 2016, our mission has been to design jewelry that is as powerful and meaningful as the ones who wear it.
We believe that everyone deserves jewelry that goes beyond the surface. That’s why we handpick each gemstone not just for its beautiful gleam, but for its unique energy and potential for self-expression and healing.
✓ We use 100% authentic, ethically sourced gemstones that are independently tested by GIA (Gemological Institute Of America)
✓ Each piece is designed right here in-house, ensuring nothing but originality in every piece
✓ When it comes to quality, we don't compromise - we use the finest premium metals & have a strict quality control in place
✓ 1.8+ million followers across socials & 500k customers and counting...
✓ Beautiful, gift-ready packaging
Note from our founder - Laura:
Since 2016, Moon Magic has been creating beautiful, high-quality, and affordable jewelry that taps into the powerful energies of gems. Our p...
Moon Magic has a rating of 4.2 stars from 760 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Moon Magic most frequently mention customer service, high quality and many compliments. Moon Magic ranks 5th among Custom Jewelry sites.
We monitor reviews for authenticity
This is the 3-4th time buying for this lovely shop, I love how pretty and good quality they are and have bought my family stuff also.
I found it fun exploring Moon Magic's creative items. Your jewelry is well-made and adds a bit of spark to my wardrobe. The prices are reasonable, even in this crazy economy. I plan to order from you again.
Hello Juliet,
Thank you so much for your thoughtful review! We’re thrilled to hear you enjoyed exploring our pieces and that they’ve added a little extra sparkle to your wardrobe. It means a lot to us that you find our jewelry both well-made and fairly priced. We can’t wait to have you shop with us again!
Kind regards,
Moon Magic
I bought a ring with gems that moved inside.
I liked the model a lot. It's just that the gems got stuck 1 to 1 on the sides without being able to be unlocked.
I also found the ring a little expensive for what it was.
So my first review was not very good but customer service had a very good reaction.
Hello Nicolas,
Thank you for taking the time to share your experience.
We’re sorry to hear about the issue with the ring, but we’re really glad our customer service team was able to respond quickly and work with you to find a solution that suited you.
Thank you again for your honesty and your kind words about our support team.
Kind regards,
Moon Magic
The ring I purchased from Moon Magic is lovely. I have worn it with good feelings about how it looks on my finger.
Hello Marsha,
Thank you so much for your lovely feedback!
We’re really happy to hear you’re enjoying your ring and that it brings you good feelings when you wear it! It means a lot to us that it’s become a piece you love having on your finger.
We truly appreciate your support!
Kind regards,
Moon Magic
Very satisfied, wearing the earings all the time. And the package is very beautiful too. I am very happy about this overall
Hello Helena,
Thank you so much for your kind feedback!
We’re really happy to hear you’re enjoying your earrings and wearing them often. It’s also lovely to know you appreciated the packaging, we put a lot of care into every detail.
We’re so glad you’re happy overall, and we truly appreciate your support!
Kind regards,
Moon Magic
The jewellery look exactly like the picture, lovely pieces. World wide delivery. Affordable prices. I love the zodiac theme designs. The moon theme. The stacking styles
Hello Sara,
Thank you so much for your lovely feedback!
We’re really happy to hear you love the designs, especially the zodiac, moon themes, and stacking styles! It’s great to know the pieces matched your expectations and that you’re enjoying the collection.
We truly appreciate your support!
Kind regards,
Moon Magic
Just Love this quality ring, I've had so many compliments on it. The quality is amazing. And the customer service is Top notch if you have any questions or concerns.
Hello Clareen,
Thank you so much for your continued support, it truly means the world to us!
We’re so happy to hear how much you love your ring and that it’s been getting so many compliments. It’s also wonderful to know our customer service could assist you quickly when you needed it.
We’re grateful to have you as part of our community and can’t wait for you to enjoy many more pieces!
Kind regards,
Moon Magic
I am very pleased with all the pieces I have purchased. The stones are beautiful and great color. Thank you.
Hello Wendy,
Thank you so much for your kind words! We’re so happy to hear you’re pleased with your pieces and love the beauty and color of the stones. It truly means a lot to us!
Kind regards,
Moon Magic
My Daughter loved her Red ring.It goes perfectly with the other I got her a few months back.It is also red.very powerful and strikingly beautiful on her hand.
Hello Katherine,
Thank you so much! We’re delighted to hear your daughter loves her red ring and that it pairs perfectly with her other piece. It sounds like a truly stunning combination!
Kind regards,
Moon Magic
I've been a customer of MoonMagic for a couple years. I love their jewelry & gemstones. I never worry when buying pieces from Moon Magic... the quality is outstandingand keeps me coming back for more! The packaging is great too.
Hello Michelle,
Thank you so much for your loyalty and kind words! We’re thrilled to have you as part of the Moon Magic family and that you love the quality, gemstones, and packaging. Your support truly means the world to us!
Kind regards,
Moon Magic
I've bout 4 rings so far. 3 the first time and one the second. The second was the wrong size. My bad. Easily exchanged for the right size. Love this company.
My first time buy, very pleased with both shipping and purchase!
My delivery was faster than I expected. The packing was beautifully presented. The ring was beyond my expectations. Very pretty and sparkly.
This ring is beautiful. It's a delicate style that looks lovely on my hand. The stones are the perfect size and I catch myself looking at it a lot because I love the colours. This is my second ring purchase from MM. They come in lovely boxes that keep them safe during shipping. I have not had to use their customer service for anything, so I can't speak to that. Shipping isn't super fast, but that's ok, and it isn't super expensive, either. It usually takes a couple of weeks or so, which isn't bad. I will definitely keep coming back. :)
Easy order, ring is as seen on website. Beautiful garnet touch your skin ring. Garnet is my favourite stone.
The overall process is too slow, it took one month for my ring to get to me, when I got it unfortunately it was too big (which is my fault of course); I've send it back and after 1 month still I have no news of it getting to the factory. I selected an exchange and I still want my ring in the right size, but after this I will never order again, too slow for my taste.
Hello Martina,
Thank you for taking the time to share your feedback. We truly appreciate it.
The piece you ordered is a made-to-order item, which requires 8–18 working days for production and delivery. This timeframe is noted on our website just above the Add to Cart button and is also included in the order confirmation email. Your order was delivered within this stated timeframe.
Regarding the exchange, we completely understand wanting to receive the correct size as soon as possible. To help us look into this for you, please send us the return tracking number for the package you sent back. Once we have that information, we’ll be able to check the shipment status and follow up further with our team.
Thank you again for your patience, and we look forward to assisting you with your exchange.
Kind regards,
Moon Magic
I love wearing Moon Magic jewelry. It's elegant. Stylish and comfortable to wear.
Hello Linda,
We’re so happy you love your Moon Magic jewelry! It’s wonderful to hear it’s both stylish and comfortable for you.
Kind regards,
Moon Magic
The process was updated regularly, for when it eventually arrived in an Australia. The ring is perfect. It's rare for me to love a ring, but I love this ring. The proportions are perfect, it's not too small, or too big. It looks good quality.
I love it, I get heaps of comments on it
Hello Debbie,
We’re thrilled to hear you felt well updated throughout the process and that your ring was worth the wait all the way to Australia. Knowing you truly love it and that it’s getting so many compliments means the world to us!
Enjoy wearing it!
Kind regards,
Moon Magic
I really adored the gorgeous presentation of the earrings in a beautiful well presented gift box and detailed info card.
It added a touch with the unboxing as a gift for my friend
Hello Fiona,
Thank you so much! We’re thrilled you loved the presentation and the details, it means a lot to us!
Kind regards,
Moon Magic
Answer: ITS 100% scam
Answer: Yes, the main stone in my ring fell out after four months and the company is refusing to refund me. It's only four months old. They say it's only got a one month warranty! A month?! They only have a month warranty because they expect them to break and don't want to give you your money back. Disgusting.
Answer: On their website they had really good reviews! I should have done a little more research!
Answer: Nope, don't have one. I have a few horror stories though.
Answer: I can pay from Germany (Europe) without problems.
Answer: My necklace broke with in a week. It's all smoke show and fake reviews on their website
Answer: Hello Abby, Our jewelry is made from a range of precious metals, including the following: 925 Sterling Silver, Solid Yellow, and Rose Gold and 14k Vermeil which is 925 Sterling Silver plated in 14k Rose and Yellow Gold (this coating is 50% thicker than traditional gold-plated pieces, keeping it beautiful for years to come). All the best, Moon Magic


Hello Flora,
Thank you so much! We're glad you enjoyed exploring our pieces and that they add a little sparkle to your style. It means a lot to hear you find them both well-made and reasonably priced. We look forward to your next order!
Kind regards,
Moon Magic