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MoneyKey

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Installment Loans and Lines of Credit between $200-$3,500
MoneyKey is an online lender and service provider.
Apply online and verify your information; the process is quick1. If your application is approved, you may receive funds the same business day2.
MoneyKey is a state-licensed direct lender in Delaware, Idaho, Kansas, Mississippi, Missouri, Tennessee, Utah and Wisconsin. In Texas, MoneyKey is not the direct lender but is licensed as a Credit Services Organization and a Credit Access Business. In this state, loans are funded by third-party lenders and serviced by MoneyKey.
The CC Flow Line of Credit is provided by CC Flow, a division of Capital Community Bank, a Utah Chartered bank, located in Provo, Utah, Member FDIC. The CC Flow Line of Credit is serviced by MoneyKey.
1Not all applications are approved; duration of process may vary.
2If approved, any requested funds may typically be deposited into your bank account the same business day. For specific funding cut-off times here.


moneykey.com
Wilmington, DE, United States
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MoneyKey Reviews Summary

MoneyKey has garnered a mixed reputation, with many customers praising its efficient service and supportive customer representatives who provide clear explanations of loan terms. Users appreciate the quick access to funds and the flexibility in repayment options, often highlighting the professionalism and patience of staff. However, concerns arise regarding high fees and the complexity of repayment structures, leading some customers to feel misled. Additionally, there are reports of unauthorized transactions and account freezes, which have contributed to skepticism about the company's integrity. Overall, while MoneyKey is recognized for its customer service, potential borrowers should be cautious and fully understand the terms before proceeding.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
7
returns
7
This company responds to reviews on average within 14 days

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Virginia B.
Ohio
2 reviews
0 helpful votes
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very good
June 7, 2018

my review went very good andrea were very helpful and i appreciate the help i would recommend my family and friend to moneykey

Date of experience: June 6, 2018
Ohio
3 reviews
0 helpful votes
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Loan
June 5, 2018

My review went excellence Irene explain everything in a understanding and polite manner. I would recommend this to everyone.

Date of experience: June 5, 2018
Texas
1 review
0 helpful votes
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Fast and Friendly
June 5, 2018

Service was fast and friendly. Customer service agent Andrea G was very helpful and informative. I appreciate Moneykey helping me with a short term loan

Date of experience: June 4, 2018
Ohio
1 review
0 helpful votes
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Great customer service very friendly with no problems except I wish your company offered some Rewards or discounts for recurring clients but the service is great customer service was wonderful with Andrea

Date of experience: June 4, 2018
Texas
1 review
0 helpful votes
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Great service
June 5, 2018

Very friendly and efficient. Very helpful and courteous I will be using money key again. Irene was knowledgeable and friendly thanks again

Date of experience: June 4, 2018
Ohio
1 review
0 helpful votes
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I was having some issues with the website and Andrea was very patient, kind and helpful, walking me through each step.

Date of experience: June 4, 2018
Virginia
1 review
0 helpful votes
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Great
June 1, 2018

Andrea was very professional. Money key is very professional and knowledgeable of their business, I will always consider money key first when needing a short term loan.

Date of experience: June 1, 2018
Virginia
1 review
0 helpful votes
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Irene was super fast and extremely helpful. I have never had any issues with them! I have truly had a bad experience.

Date of experience: May 31, 2018
Illinois
1 review
0 helpful votes
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They here at Money Key has been awesome, I get funds whenever I need extra cash, and they are always willing to work with you if you are late. They are amazing team and staff

Date of experience: May 31, 2018
Texas
1 review
0 helpful votes
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Awesome
May 31, 2018

Great customer service, Mireya was awesome and very helpful. She followed up and made sure our application was done properly. I recommend Monkeykey for anyone needing financial assistance.

Date of experience: May 30, 2018
Texas
1 review
0 helpful votes
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Efficient
May 31, 2018

Ashley was very friendly & professional. I could hear the smile in her voice. She let me know the loan amount I qualified for in which was a bit more then what I saw online. Ashley was very helpful through out my call

Date of experience: May 30, 2018
Texas
1 review
0 helpful votes
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Great
May 30, 2018

Irene was helpful. Patient and helpful understanding pleasant considerate provided great assistance and consideration I would recommend moneykey. I hope they continue to provide good service during duration of loan.

Date of experience: May 29, 2018
California
1 review
0 helpful votes
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Quick and Simple
May 30, 2018

Applied online. Mireya, a CS rep, followed up with a call. Very friendly & helpful. I recommend to anyone that needs quick access to funding to try Moneykey.

Date of experience: May 29, 2018
Texas
1 review
0 helpful votes
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More people like Kristen S. Should be hired. This payment and loan approval was quick she was able to answer all my questions and finish my loan all under 12 mins way to Kristen keep up the great work hope I get to speak to you ever time I call

Date of experience: May 29, 2018
Germany
1 review
0 helpful votes
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Great
May 29, 2018

Very friendly and helpful and it was very quick and easy will use money key again if I need a loan. My first time getting alone and they helped me out and I didnt have any problems

Date of experience: May 28, 2018
Texas
1 review
0 helpful votes
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Helpful
May 25, 2018

Patient and helpful understanding pleasant considerate provided great assistance and consideration I would recommend money key to friends and family

Date of experience: May 24, 2018
Texas
1 review
0 helpful votes
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Excellent service
May 25, 2018

The customer service was exceptional the representative was excellent she got down to the point and my loan was approved that's all I needed thanks

Date of experience: May 24, 2018
Germany
1 review
0 helpful votes
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This is my second time using and I love moneykey. All of the customer service representatives are so friendly and helpful. Plus only takes max 15 mins for app phone call and all and if its before noon you can get same day

Date of experience: May 23, 2018
Texas
1 review
0 helpful votes
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This was fast and very easy! Thank you Irene! You are fantastic. She was so nice and answered all my questions and got me the help I needed very quickly! I would recommend money key to anyone.

Date of experience: May 21, 2018
Texas
1 review
0 helpful votes
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Mireya R. Was great today! I was having major website issues trying to sign documents and she came thru with a solution so I did not have any holds on my money.

Date of experience: May 19, 2018